systems technical support analyst

6 months ago


Calgary, Canada Motiv Studio Ltd. Full time
  • Education: College/CEGEP
  • Experience: 1 year to less than 2 yearsWork setting
  • Startup company
  • Relocation costs not covered by employer
  • Research and development institution
  • Consulting firmTasks
  • Respond to users experiencing difficulties with computer
  • Consult user guides, technical manuals and other documents to research and implement solutions
  • Provide advice and training to users in response to identified difficulties
  • Collect, organize and maintain a problems and solutions log for use by other technical support analysts
  • Participate in the redesign of applications and other softwareComputer and technology knowledge
  • Desktop applications
  • File management software
  • Communication softwareTransportation/travel information
  • Own transportation
  • Public transportation is availableWork conditions and physical capabilities
  • Fast-paced environment
  • Attention to detailPersonal suitability
  • Client focus
  • Efficient interpersonal skills
  • Organized
  • Team playerScreening questions
  • Are you currently legally able to work in Canada?
  • Do you currently reside in proximity to the advertised location?
  • Do you have previous experience in this field of employment?
  • What is the highest level of study you have completed?Health benefits
  • Dental plan
  • Disability benefits
  • Health care plan
  • Paramedical services coverage
  • Vision care benefitsFinancial benefits
  • Group insurance benefits
  • Life insuranceOther benefits
  • Paid time off (volunteering or personal days)
  • Team building opportunities
  • Work Term: Permanent
  • Work Language: English
  • Hours: 40 hours per week


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