Analyst, Systems Technical Support

4 months ago

Calgary, Canada Quantum Equipment LTD Full time

Education:

- Expérience:
**Education**:

- Other trades certificate or diploma
- or equivalent experience
**Tasks**:

- Respond to users experiencing difficulties with computer
- Consult user guides, technical manuals and other documents to research and implement solutions
- Collect, organize and maintain a problems and solutions log for use by other technical support analysts
- Provide business systems, network and Internet support to users in response to identified difficulties
**Certificates, licences, memberships, and courses**:

- Canadian Information Processing Society (CIPS) professional Certification
- Information technology infrastructure library (ITIL) Certification
- International Software Testing Qualifications Board (ISTQB) Certification
- Microsoft certified technology specialist (MCTS)
- Information Systems Professional (ISP)
**Computer and technology knowledge**:

- Information Technology Infrastructure Library (ITIL)
- Networking software
- Networking hardware
- Intranet
- Internet
- Servers
- File management software
- Website creation and management software
- SharePoint
**Transportation/travel information**:

- Own transportation
**Work conditions and physical capabilities**:

- Fast-paced environment
- Work under pressure
- Tight deadlines
- Physically demanding
- Manual dexterity
- Attention to detail
- Combination of sitting, standing, walking
**Personal suitability**:

- Accurate
- Efficient interpersonal skills
- Excellent oral communication
- Excellent written communication
- Organized
- Team player
**Screening questions**:

- Do you have previous experience in this field of employment?
**Experience**:

- 5 years or more
**Workplace information**:

- Remote work available
- Durée de l'emploi: Permanent
- Langue de travail: Anglais
- Heures de travail: 40 hours per week

  • Technical Support Analyst

    5 months ago

    Calgary, Canada Indo Can Systems Inc. Full time

    Education: College/CEGEP - Experience: 1 year to less than 2 years **Tasks**: - Respond to users experiencing difficulties with computer - Provide advice and training to users in response to identified difficulties - Collect, organize and maintain a problems and solutions log for use by other technical support analysts - Supervise other technical support...

  • Technical Support Specialist

    1 month ago

    Calgary, Alberta, Canada Unified Systems Inc. Full time

    Job Title: Technical Support SpecialistUnified Systems Inc. is seeking a skilled Technical Support Specialist to join our team. As a Technical Support Specialist, you will be responsible for providing technical assistance to users experiencing difficulties with computer systems.Key Responsibilities:Respond to user inquiries and provide technical support via...

  • Technical Support Specialist

    1 month ago

    Calgary, Alberta, Canada Unified Systems Inc. Full time

    Job Title: Technical Support SpecialistUnified Systems Inc. is seeking a skilled Technical Support Specialist to join our team. As a Technical Support Specialist, you will be responsible for providing technical assistance to users experiencing difficulties with computer systems.Key Responsibilities:Respond to user inquiries and provide technical support via...

  • Technical Support Analyst

    4 months ago

    Calgary, Canada Pason Systems Corp Full time

    **The Role**: **The Team**: The technical solutions team is the first point of contact our customers will call upon when something goes wrong with our products. The team provides technical, software and hardware support in a 24/7 service desk environment by troubleshooting and resolving issues during deployment and ongoing use of Pason's products and...

  • Technical Support Analyst

    4 days ago

    Calgary, Canada EXSERSOL INC Full time

    Education: College/CEGEP - Experience: 1 year to less than 2 years - or equivalent experience - ** Work setting**: - Consulting firm - ** Tasks**: - Respond to users experiencing difficulties with computer - Consult user guides, technical manuals and other documents to research and implement solutions - Provide advice and training to users in response to...

  • Analyst, Systems Technical Support

    5 months ago

    Calgary, Canada Quantum Equipment LTD Full time

    Work Term: Permanent - Work Language: English - Hours: 40 hours per week - Education: Other trades certificate or diploma - Experience: 5 years or more - or equivalent experience **Tasks**: - Communicate electronically and in person with computer users experiencing difficulties to determine and document problems experienced - Consult user guides, technical...

  • Technical Support Specialist

    3 weeks ago

    Calgary, Alberta, Canada Unified Systems Inc. Full time

    Job Title: User Support TechnicianUnified Systems Inc. is seeking a skilled User Support Technician to join our team. As a key member of our technical support team, you will be responsible for providing top-notch support to our users, ensuring they have a seamless experience with our computer systems.Key Responsibilities:Respond to user inquiries and resolve...

  • Technical Support Specialist

    3 weeks ago

    Calgary, Alberta, Canada PBS Systems Full time

    The OpportunityPBS Systems is a leading provider of dealership management systems in North America, and we're looking for a skilled Technical Support Analyst to join our Client Services team. As a key member of our team, you'll play a critical role in delivering exceptional customer service and support to our clients.The RoleWe're seeking a highly organized...

  • Technical Support Specialist

    3 weeks ago

    Calgary, Alberta, Canada PBS Systems Full time

    The OpportunityPBS Systems is a leading provider of dealership management systems in North America, and we're looking for a skilled Technical Support Analyst to join our Client Services team. As a key member of our team, you'll play a critical role in delivering exceptional customer service and support to our clients.The RoleWe're seeking a highly organized...

  • Technical Support Specialist

    3 weeks ago

    Calgary, Alberta, Canada Unified Systems Inc. Full time

    Job Title: User Support TechnicianUnified Systems Inc. is seeking a skilled User Support Technician to join our team. As a key member of our technical support team, you will be responsible for providing exceptional support to our users, ensuring they have a seamless experience with our systems.Key Responsibilities:Respond to user inquiries and resolve...

  • Technical Support Specialist

    3 weeks ago

    Calgary, Alberta, Canada Unified Systems Inc. Full time

    Job Title: Technical Support SpecialistUnified Systems Inc. is seeking a skilled Technical Support Specialist to join our team. As a Technical Support Specialist, you will be responsible for providing technical assistance to users experiencing difficulties with computer systems.Key Responsibilities:Respond to user inquiries and provide solutions to technical...

  • Technical Support Specialist

    3 weeks ago

    Calgary, Alberta, Canada Unified Systems Inc. Full time

    Job Title: Technical Support SpecialistUnified Systems Inc. is seeking a skilled Technical Support Specialist to join our team. As a Technical Support Specialist, you will be responsible for providing technical assistance to users experiencing difficulties with computer systems.Key Responsibilities:Respond to user inquiries and provide solutions to technical...

  • Technical Support Specialist

    3 weeks ago

    Calgary, Alberta, Canada Unified Systems Inc. Full time

    Job Title: User Support TechnicianUnified Systems Inc. is seeking a skilled User Support Technician to join our team. As a key member of our technical support team, you will be responsible for providing top-notch assistance to our users, ensuring they have a seamless experience with our systems and applications.Key Responsibilities:Respond to user inquiries...

  • Technical Support Specialist

    3 weeks ago

    Calgary, Alberta, Canada Unified Systems Inc. Full time

    Job Title: User Support TechnicianUnified Systems Inc. is seeking a skilled User Support Technician to join our team. As a key member of our technical support team, you will be responsible for providing top-notch assistance to our users, ensuring they have a seamless experience with our systems and applications.Key Responsibilities:Respond to user inquiries...

  • technical support analyst

    5 months ago

    Calgary, Canada EXSERSOL INC Full time

    Education: Expérience: EducationCollege/CEGEP or equivalent experienceWork settingConsulting firmTasksRespond to users experiencing difficulties with computerConsult user guides, technical manuals and other documents to research and implement solutionsProvide advice and training to users in response to identified difficultiesCollect, organize and maintain a...

  • technical support analyst

    5 months ago

    Calgary, Canada EXSERSOL INC Full time

    Education: College/CEGEPExperience: 1 year to less than 2 years or equivalent experienceWork settingConsulting firmTasksRespond to users experiencing difficulties with computerConsult user guides, technical manuals and other documents to research and implement solutionsProvide advice and training to users in response to identified difficultiesCollect,...

  • Technical Support Specialist

    1 month ago

    Calgary, Alberta, Canada Unified Systems Inc. Full time

    Job Title: User Support TechnicianUnified Systems Inc. is seeking a skilled User Support Technician to join our team. As a key member of our technical support team, you will be responsible for providing top-notch assistance to our users, ensuring they have a seamless experience with our systems and applications.Key Responsibilities:Respond to user inquiries...

  • Technical Support Specialist

    1 month ago

    Calgary, Alberta, Canada Unified Systems Inc. Full time

    Job Title: User Support TechnicianUnified Systems Inc. is seeking a skilled User Support Technician to join our team. As a key member of our technical support team, you will be responsible for providing top-notch assistance to our users, ensuring they have a seamless experience with our systems and applications.Key Responsibilities:Respond to user inquiries...

  • Technical Support Specialist

    3 weeks ago

    Calgary, Alberta, Canada Unified Systems Inc. Full time

    At Unified Systems Inc., we are seeking a skilled Technical Support Specialist to join our team. As a Technical Support Specialist, you will be responsible for providing top-notch support to our users, ensuring they have a seamless experience with our systems.Key Responsibilities:Respond to user inquiries and resolve technical issues in a timely and...

  • Technical Support Specialist

    4 weeks ago

    Calgary, Alberta, Canada Unified Systems Inc. Full time

    Job Title: User Support TechnicianUnified Systems Inc. is seeking a skilled User Support Technician to join our team. As a key member of our technical support team, you will be responsible for providing top-notch assistance to our users, ensuring they have a seamless experience with our systems and applications.Key Responsibilities:Respond to user inquiries...