guest services manager
2 months ago
- Education: Secondary (high) school graduation certificate
- Experience: 3 years to less than 5 yearsWork setting
- Hotel, motel, resortTasks
- Supervise staff
- Enforce policies and procedures
- Address customers' complaints or concerns
- Assist clients/guests with special needsSupervision
- 1 to 2 people
- 3-4 peopleComputer and technology knowledge
- MS Word
- MS Excel
- MS Office
- MS OutlookSecurity and safety
- Criminal record checkTransportation/travel information
- Valid driver's licenceWork conditions and physical capabilities
- Fast-paced environment
- Work under pressure
- Tight deadlines
- Attention to detail
- Combination of sitting, standing, walkingPersonal suitability
- Client focus
- Efficient interpersonal skills
- Excellent oral communication
- Excellent written communication
- Flexibility
- Initiative
- Team playerGovernment programs
- Recognized employerHealth benefits
- Dental plan
- Disability benefits
- Health care planFinancial benefits
- Group insurance benefits
- Life insurance
- Registered Retirement Savings Plan (RRSP)Other benefits
- Free parking available
- Learning/training paid by employer
- On-site amenities
- Other benefits
- Paid time off (volunteering or personal days)
- Team building opportunities
- Work Term: Permanent
- Work Language: English
- Hours: 30 to 44 hours per week
-
Guest Service Manager
6 months ago
Niagara-on-the-Lake, Canada Lais Hotel Properties Limited Full timeQueen's Landing is currently seeking a Full Time Guest Service Manager to join our growing team! Situated in the heart of Niagara on the Lake, our luxury boutique of hotels and restaurants welcome guests from all over the world! If you enjoy a fast paced environment and have previous Front Desk management experience, this could be the role for you! **What...
-
Guest Service Manager
6 months ago
Niagara-on-the-Lake, Canada Queens Landing Full timeQueen's Landing is currently seeking a Full Time Guest Service Manager to join our growing team! Situated in the heart of Niagara on the Lake, our luxury boutique of hotels and restaurants welcome guests from all over the world! If you enjoy a fast paced environment and have previous Front Desk management experience, this could be the role for you! **What...
-
Assistant Guest Service Manager
7 months ago
Niagara-on-the-Lake, Canada Niagara's Finest Hotels Full timeNiagara's finest Hotels is currently seeking a full time Assistant Guest Service Manager to join our growing Front Office Team! This is an excellent opportunity for those with a high level of Guest service experience looking to take the next steps in their career. **What you'll be responsible for**: - Assist the Front Office Manager with any and all...
-
Guest Service Manager
2 months ago
Niagara-on-the-Lake, Canada Vintage Hotels: Pillar and Post Full timeVintage Hotels is currently seeking a Full Time Guest Service Manager to join our growing Pillar and Post Team! Situated in the heart of Niagara on the Lake, our luxury boutique of hotels and restaurants welcome guests from all over the world! If you enjoy a fast paced environment and have previous Front Desk management experience, this could be the role...
-
Guest Service Agent
6 months ago
Niagara-on-the-Lake, Canada Hilton Garden Inn Niagara-on-the-Lake Full timeAt Crescent Hotels & Resorts, we are a team of hospitality professionals that are deeply connected to & proud of the exceptional experiences we provide for our guests. More than that, we know our Associates are the shining stars of what we do! _ - We understand what it takes to be a part of something great. We will encourage you to bring your true self to...
-
Guest Service Agent
6 months ago
Niagara-on-the-Lake, Canada Vintage Hotels - Prince of Wales Full timeThe Prince of Wales Hotel is seeking a Guest Service Agent to join their incredible Front Office Team. The role of the Guest Service Agent is to assist Guests with room check-in/out, information and other related duties in a prompt, courteous and professional manner consistent with a superior quality hotel operation. **What you'll be doing**: - Register...
-
Guest Service Agent
6 months ago
Niagara-on-the-Lake, Canada PRINCE OF WALES HOTEL Full timePrince of Wales Hotel is seeking full and part time Guest Service Agents to join our front Office team! This is an excellent opportunity for those who have a passion for Guest Service and enjoy a fast paced environment. **What you'll be doing**: - Register guests and assign rooms. - Accommodate special request whenever possible. - Assist in...
-
Guest Service Agent
6 months ago
Niagara-on-the-Lake, Canada PRINCE OF WALES HOTEL Full timePrince of Wales Hotel is seeking a part time Guest Service Agent to join our front Office team! This is an excellent opportunity for those who have a passion for Guest Service and enjoy a fast paced environment. **What you'll be doing**: - Register guests and assign rooms. - Accommodate special request whenever possible. - Assist in pre-registration and...
-
Guest Service Agent
7 months ago
Niagara-on-the-Lake, Canada Niagara's Finest Hotels Full timeNiagara's Finest Hotels is seeking Part Time Guest Service Agents to join our front Office team! This is an excellent opportunity for those who have a passion for Guest Service and enjoy a fast paced environment. **What you'll be doing**: - Register guests and assign rooms. - Accommodate special request whenever possible. - Assist in pre-registration and...
-
Guest Service Agent
6 months ago
Niagara-on-the-Lake, Canada Niagara's Finest Hotels Full timeBest Western Colonel Butler Inn is currently seeking a part time Guest Service Agent to join our growing Front Office Team! This is an excellent opportunity for those who have a passion for Guest Service and enjoy working in a fast paced environment. **What you'll be doing**: - Register guests and assign rooms. - Accommodate special request whenever...
-
Guest Service Agent
7 months ago
Niagara-on-the-Lake, Canada Niagara's Finest Hotels Full timeNiagara's Finest Hotels is currently seeking a part time Guest Service Agent to join our growing Front Office team! This is an excellent opportunity for those who have a passion for Guest Service and enjoy a fast paced environment. **What you'll be doing**: - Register guests and assign rooms. - Accommodate special request whenever possible. - Assist in...
-
Guest Service Agent
2 months ago
Niagara-on-the-Lake, Canada Vintage Hotels: Prince of Wales Full timeVintage Hotels is currently seeking a Full Time Guest Service Agent to join our growing Front Office team at the Prince of Wales Hotel! This is an excellent opportunity for those who have a passion for Guest Service and enjoy a fast paced environment. **What you'll be doing**: - Register guests and assign rooms. - Accommodate special request whenever...
-
Night Guest Services Agent
3 months ago
Niagara-on-the-Lake, Canada Vintage Hotels: Prince of Wales Full timeVintage Hotels is currently seeking a Full Time Night Guest Service Agent to join our growing Front Office team at our Queen's Landing Hotel! This is an excellent opportunity for those who have a passion for Guest Service and enjoy a fast paced environment. **What you'll be doing**: - Performs daily check-out/in procedures during midnight shift are...
-
Guest Service Agent
7 months ago
Niagara-on-the-Lake, Canada Pillar and Post Full timeVintage Hotels is currently seeking Full time Guest Service Agent to join our growing Pillar and Post Front Office Team! This is a unique role that encompasses both Front Desk and Bellperson duties! This is an excellent opportunity to work with a tenured team, while gaining experience in one of Niagara’s top hotels! **What you'll be doing**: - Carries...
-
Guest Service Agent/bellperson
7 months ago
Niagara-on-the-Lake, Canada Niagara's Finest Hotels Full timeVintage Hotels is currently seeking Full time Guest Service Agent to join our growing Pillar and Post Front Office Team! This is a unique role that encompasses both Front Desk and Bellperson duties! This is an excellent opportunity to work with a tenured team, while gaining experience in one of Niagara’s top hotels! **What you'll be doing**: - Carries...
-
Guest Experience Specialist
7 months ago
Niagara-on-the-Lake, Canada Niagara Holiday Rentals Full time**Guest Experience Specialist** **Role and Responsibilities**: Are you a student in the fields of hospitality, customer service, or business, looking for an exciting opportunity to kickstart your career? Or possibly a Travel Agent looking for part-time work? Niagara Holiday Rentals might just be the perfect fit for you! We're a highly successful short-term...
-
guest services agent
2 months ago
Niagara-on-the-Lake, Canada Vintage Hotels Full timeEducation: No degree, certificate or diplomaExperience: 1 year to less than 2 yearsWork settingHospitality industryHotel, motel, resortTasksRegister arriving guests and assign roomsProcess group arrivals and departuresProvide information on hotel facilities and servicesProvide general information about points of interest in the areaProcess guests'...
-
guest services agent
2 months ago
Niagara-on-the-Lake, Canada Vintage Hotels Full timeEducation: Expérience: EducationNo degree, certificate or diplomaWork settingHospitality industryHotel, motel, resortTasksRegister arriving guests and assign roomsProcess group arrivals and departuresProvide information on hotel facilities and servicesProvide general information about points of interest in the areaProcess guests' departures, calculate...
-
Guest Service Manager
6 months ago
Niagara, Canada Vintage Hotels Full timeQueen's Landing is currently seeking a Full Time Guest Service Manager to join our growing team! Situated in the heart of Niagara on the Lake, our luxury boutique of hotels and restaurants welcome guests from all over the world! If you enjoy a fast paced environment and have previous Front Desk management experience, this could be the role for you! **What...
-
Guest Service Agent
6 months ago
Niagara-on-the-Lake, Canada Holiday Inn Express Niagara-on-the-Lake Full timeThe Holiday Inn Express & Staybridge Suites hotels are actively recruiting for our Guest Services team, who will help to create unique, fun and memorable experiences for those travelling to the area and who are calling us "home". RESPONSIBILITIES - Answers internal or external phone calls in a pleasant and professional manner. - Processes check-in and...