guest services manager

2 months ago


NiagaraontheLake, Canada Vintage Hotels Full time
  • Education: Secondary (high) school graduation certificate
  • Experience: 3 years to less than 5 yearsWork setting
  • Hotel, motel, resortTasks
  • Supervise staff
  • Enforce policies and procedures
  • Address customers' complaints or concerns
  • Assist clients/guests with special needsSupervision
  • 1 to 2 people
  • 3-4 peopleComputer and technology knowledge
  • MS Word
  • MS Excel
  • MS Office
  • MS OutlookSecurity and safety
  • Criminal record checkTransportation/travel information
  • Valid driver's licenceWork conditions and physical capabilities
  • Fast-paced environment
  • Work under pressure
  • Tight deadlines
  • Attention to detail
  • Combination of sitting, standing, walkingPersonal suitability
  • Client focus
  • Efficient interpersonal skills
  • Excellent oral communication
  • Excellent written communication
  • Flexibility
  • Initiative
  • Team playerGovernment programs
  • Recognized employerHealth benefits
  • Dental plan
  • Disability benefits
  • Health care planFinancial benefits
  • Group insurance benefits
  • Life insurance
  • Registered Retirement Savings Plan (RRSP)Other benefits
  • Free parking available
  • Learning/training paid by employer
  • On-site amenities
  • Other benefits
  • Paid time off (volunteering or personal days)
  • Team building opportunities
  • Work Term: Permanent
  • Work Language: English
  • Hours: 30 to 44 hours per week

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