Guest Service Agent

7 months ago


NiagaraontheLake, Canada Pillar and Post Full time

Vintage Hotels is currently seeking Full time Guest Service Agent to join our growing Pillar and Post Front Office Team

This is a unique role that encompasses both Front Desk and Bellperson duties

This is an excellent opportunity to work with a tenured team, while gaining experience in one of Niagara’s top hotels

**What you'll be doing**:

- Carries luggage for Guests checking in/out of the hotel.
- Assists with room deliveries for special occasion items such as flowers, fruit baskets, cards and any other special amenities which may be requested.
- Shuttles Guests to and from the downtown area or other various locations within the town as requested.
- Orients Guests to Hotel and services.
- Welcomes Guests to Hotel in a warm and pleasant manner.
- Helps Guests with opening doors and providing directions.

**What you'll bring to the team**:

- Reliable transportation to Niagara on the Lake
- Excellent communication skills
- A willingness to learn

**What's in it for you**:

- RRSP Matching & Benefits
- Complimentary meals each shift
- Discounts on hotel stays, restaurant visits, spa services and treatments
- Profit sharing
- Career advancement opportunities
- Tuition reimbursement
- Company social events and recognition programs
- **Accessibility accommodations can be provided throughout the recruitment process upon request.**_

**Job Types**: Full-time, Permanent

**Benefits**:

- Company events
- Disability insurance
- Discounted or free food
- Employee assistance program
- Life insurance
- Paid time off
- Profit sharing
- RRSP match
- Store discount
- Tuition reimbursement

Schedule:

- Day shift
- Evening shift
- Holidays
- Monday to Friday
- Weekends as needed

Work Location: In person


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