guest services agent

3 weeks ago

NiagaraontheLake, Canada Vintage Hotels Full time
  • Education: No degree, certificate or diploma
  • Experience: 1 year to less than 2 yearsWork setting
  • Hospitality industry
  • Hotel, motel, resortTasks
  • Register arriving guests and assign rooms
  • Process group arrivals and departures
  • Provide information on hotel facilities and services
  • Provide general information about points of interest in the area
  • Process guests' departures, calculate charges and receive payments
  • Balance cash and complete balance sheets, cash reports and related forms
  • Maintain an inventory of vacancies, reservations and room assignments
  • Follow emergency and safety procedures
  • Assist clients/guests with special needs
  • Provide customer serviceSecurity and safety
  • Criminal record checkScreening questions
  • Are you currently legally able to work in Canada?
  • Do you currently reside in proximity to the advertised location?Government programs
  • Recognized employerHealth benefits
  • Dental plan
  • Disability benefitsFinancial benefits
  • Life insurance
  • Registered Retirement Savings Plan (RRSP)Other benefits
  • Free parking available
  • Learning/training paid by employer
  • On-site amenities
  • Other benefits
  • Paid time off (volunteering or personal days)
  • Team building opportunities
  • Wellness program
  • Work Term: Permanent
  • Work Language: English
  • Hours: 40 hours per week

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