Night Guest Services Agent

2 months ago


NiagaraontheLake, Canada Vintage Hotels: Prince of Wales Full time

Vintage Hotels is currently seeking a Full Time Night Guest Service Agent to join our growing Front Office team at our Queen's Landing Hotel

This is an excellent opportunity for those who have a passion for Guest Service and enjoy a fast paced environment.

**What you'll be doing**:

- Performs daily check-out/in procedures during midnight shift are required.
- Maintains a thorough knowledge of our room rates, packages and dining offers.
- Liaisons with other departments and our security company to ensure Guests are safe and comfortable.
- Prepare all F&B chits for Night Audit.
- Bill and post any no-shows.
- Run guest counts and service report for departures.
- Run night audit reports.
- Charge express check-outs.
- Complete nightly communication log for the Front Office Manager.

**What you'll bring to the team**:

- 1-2 years front desk experience or similar experience preferred
- Reliable transportation to Niagara on the Lake
- Excellent customer service skills
- Ability to work independently
- A willingness to learn
- Ability to work overnight
- Ability to work weekends

**What's in it for you?**
- Complimentary meals each shift
- Discounts on hotel stays, restaurant visits, spa services & treatments
- Profit sharing
- RRSP Matching and Benefits
- Career advancement opportunities
- Tenured team to support your learning and development
- Company Social Events & Recognition Programs
- While we welcome all applicants, only those selected for an interview will be contacted._

**Job Types**: Full-time, Permanent

Pay: $19.48 per hour

**Benefits**:

- Company events
- Dental care
- Disability insurance
- Discounted or free food
- Employee assistance program
- Extended health care
- Life insurance
- On-site parking
- Paid time off
- Profit sharing
- RRSP match
- Store discount
- Tuition reimbursement

Schedule:

- Night shift

Work Location: In person



  • Niagara-on-the-Lake, Ontario, Canada Vintage Hotels Full time

    Vintage Hotels is seeking a skilled Night Guest Service Agent to join our Front Office team at Queen's Landing Hotel.This is an excellent opportunity for those who have a passion for delivering exceptional guest service and thrive in a fast-paced environment.Key Responsibilities:Perform daily check-out/in procedures during the midnight shift.Maintain a...

  • Guest Service Agent

    5 months ago


    Niagara-on-the-Lake, Canada Vintage Hotels - Prince of Wales Full time

    The Prince of Wales Hotel is seeking a Guest Service Agent to join their incredible Front Office Team. The role of the Guest Service Agent is to assist Guests with room check-in/out, information and other related duties in a prompt, courteous and professional manner consistent with a superior quality hotel operation. **What you'll be doing**: - Register...

  • Guest Service Agent

    5 months ago


    Niagara-on-the-Lake, Canada PRINCE OF WALES HOTEL Full time

    Prince of Wales Hotel is seeking a part time Guest Service Agent to join our front Office team! This is an excellent opportunity for those who have a passion for Guest Service and enjoy a fast paced environment. **What you'll be doing**: - Register guests and assign rooms. - Accommodate special request whenever possible. - Assist in pre-registration and...

  • Guest Service Agent

    5 months ago


    Niagara-on-the-Lake, Canada PRINCE OF WALES HOTEL Full time

    Prince of Wales Hotel is seeking full and part time Guest Service Agents to join our front Office team! This is an excellent opportunity for those who have a passion for Guest Service and enjoy a fast paced environment. **What you'll be doing**: - Register guests and assign rooms. - Accommodate special request whenever possible. - Assist in...

  • Guest Service Agent

    6 months ago


    Niagara-on-the-Lake, Canada Niagara's Finest Hotels Full time

    Niagara's Finest Hotels is seeking Part Time Guest Service Agents to join our front Office team! This is an excellent opportunity for those who have a passion for Guest Service and enjoy a fast paced environment. **What you'll be doing**: - Register guests and assign rooms. - Accommodate special request whenever possible. - Assist in pre-registration and...

  • Guest Service Agent

    5 months ago


    Niagara-on-the-Lake, Canada Niagara's Finest Hotels Full time

    Best Western Colonel Butler Inn is currently seeking a part time Guest Service Agent to join our growing Front Office Team! This is an excellent opportunity for those who have a passion for Guest Service and enjoy working in a fast paced environment. **What you'll be doing**: - Register guests and assign rooms. - Accommodate special request whenever...

  • Guest Service Agent

    6 months ago


    Niagara-on-the-Lake, Canada Niagara's Finest Hotels Full time

    Niagara's Finest Hotels is currently seeking a part time Guest Service Agent to join our growing Front Office team! This is an excellent opportunity for those who have a passion for Guest Service and enjoy a fast paced environment. **What you'll be doing**: - Register guests and assign rooms. - Accommodate special request whenever possible. - Assist in...

  • Guest Service Agent

    3 weeks ago


    Niagara-on-the-Lake, Canada Vintage Hotels: Prince of Wales Full time

    Vintage Hotels is currently seeking a Full Time Guest Service Agent to join our growing Front Office team at the Prince of Wales Hotel! This is an excellent opportunity for those who have a passion for Guest Service and enjoy a fast paced environment. **What you'll be doing**: - Register guests and assign rooms. - Accommodate special request whenever...

  • Guest Service Agent

    6 months ago


    Niagara Falls, Canada Old Stone Inn Boutique Hotel Full time

    Responsibilities for Guest Service Agent - Check guests in and out of their rooms - Answer any questions guests have - Make recommendations for activities and restaurants - Store any luggage guests have - Answer the phone and direct the call - Arrange transportation for guests - Maintain the record of guests that have checked in and out - Manage room...

  • Guest Service Agent

    5 months ago


    Niagara Falls, Canada Old Stone Inn Boutique Hotel Full time

    Responsibilities for Guest Service Agent - Check guests in and out of their rooms - Answer any questions guests have - Make recommendations for activities and restaurants - Store any luggage guests have - Answer the phone and direct the call - Arrange transportation for guests - Maintain the record of guests that have checked in and out - Manage room...

  • Guest Service Agent

    5 months ago


    Niagara Falls, Canada Hilton Hotel and Suites Niagara FallsFallsview Full time

    **What will it be like to work for this Hilton Niagara Falls/Fallsview?** One of the most recognized names in the industry, Hilton Hotels & Resorts offers travelers a world of authentic experiences. Hilton remains an innovative forward-thinking hospitality leader by offering best-in-class products, services and amenities to ensure that every guest feels...

  • Guest Service Agent

    6 months ago


    Niagara-on-the-Lake, Canada Pillar and Post Full time

    Vintage Hotels is currently seeking Full time Guest Service Agent to join our growing Pillar and Post Front Office Team! This is a unique role that encompasses both Front Desk and Bellperson duties! This is an excellent opportunity to work with a tenured team, while gaining experience in one of Niagara’s top hotels! **What you'll be doing**: - Carries...


  • Niagara-on-the-Lake, Canada Niagara's Finest Hotels Full time

    Vintage Hotels is currently seeking Full time Guest Service Agent to join our growing Pillar and Post Front Office Team! This is a unique role that encompasses both Front Desk and Bellperson duties! This is an excellent opportunity to work with a tenured team, while gaining experience in one of Niagara’s top hotels! **What you'll be doing**: - Carries...

  • Guest Service Agent

    5 months ago


    Niagara-on-the-Lake, Canada Hilton Garden Inn Niagara-on-the-Lake Full time

    **Description**: A Guest Services Agent is responsible for greeting and registering guests and checking guests out of the hotel in the hotel's continuing effort to deliver outstanding guest service and financial profitability. **What will I be doing?** As a Guest Services Agent, you would be responsible for greeting and registering guests and checking...

  • Hotel Night Auditor

    5 months ago


    Niagara-on-the-Lake, Canada Holiday Inn Express Niagara-on-the-Lake Full time

    The Holiday Inn Express and Staybridge Suites is actively recruiting for night audit; who will help to create unique, fun and memorable experiences for those travelling to the area and who are calling us "home". Some Guest Service Agent shifts may also be available RESPONSIBILITIES - Answers internal or external phone calls in a pleasant and professional...

  • Guest Service Agent

    5 months ago


    Niagara-on-the-Lake, Canada Hilton Garden Inn Niagara-on-the-Lake Full time

    At Crescent Hotels & Resorts, we are a team of hospitality professionals that are deeply connected to & proud of the exceptional experiences we provide for our guests. More than that, we know our Associates are the shining stars of what we do! _ - We understand what it takes to be a part of something great. We will encourage you to bring your true self to...

  • Full Time

    6 months ago


    Niagara Falls, Canada Best Western Plus Cairn Croft Hotel Full time

    Best Western Plus Cairn Croft Hotel is a proud, family-run business and has established itself in our beautiful city as one of Niagara’s most unique destination hotels. Our unique amenities including indoor courtyard, authentic Irish Pub Doc Magilligan's, state-of-the art golf lounge and arcade set our property apart. Our 168 guest rooms, modern...

  • guest services agent

    2 months ago


    Niagara-on-the-Lake, Canada Vintage Hotels Full time

    Education: Expérience: EducationNo degree, certificate or diplomaWork settingHospitality industryHotel, motel, resortTasksRegister arriving guests and assign roomsProcess group arrivals and departuresProvide information on hotel facilities and servicesProvide general information about points of interest in the areaProcess guests' departures, calculate...


  • Niagara Falls, Canada Old Stone Inn Boutique Hotel Full time

    Responsibilities for Guest Service Agent - Check guests in and out of their rooms - Answer any questions guests have - Make recommendations for activities and restaurants - Store any luggage guests have - Answer the phone and direct the call - Arrange transportation for guests - Maintain the record of guests that have checked in and out - Manage room...

  • Guest Service Manager

    5 months ago


    Niagara-on-the-Lake, Canada Queens Landing Full time

    Queen's Landing is currently seeking a Full Time Guest Service Manager to join our growing team! Situated in the heart of Niagara on the Lake, our luxury boutique of hotels and restaurants welcome guests from all over the world! If you enjoy a fast paced environment and have previous Front Desk management experience, this could be the role for you! **What...