Manager, Talent and Development

2 weeks ago


Toronto, Ontario, Canada Holt Renfrew Full time
Manage Talent Development and Succession Planning at Holt Renfrew, a leading luxury retailer, to drive business growth and employee engagement.

Holt Renfrew offers a dynamic and fashion-driven environment with opportunities to learn and grow. Our company values diversity, equity, and inclusion, and we are committed to fostering a workplace where everyone can thrive.

This role is a key member of the People team, responsible for implementing the Talent Management facet of the company's 5-year people strategy. The successful candidate will lead projects that embed our company values, promote a diverse and dynamic culture, and support our talent to achieve their personal best.

The Manager, Talent will be a Talent Management subject matter expert and thought leader, responsible for growing this capability in all areas of the organization. Key responsibilities include:

  • Support the implementation of the talent management strategy, including building content, tools, and resources to enable the identification, assessment, and active development of internal talent.
  • Partner closely with HR Business partners on the assessment, identification, and development of successors, design, launch, and implementation of talent programs, including talent review process, succession planning, employee engagement, and development planning.
  • Partner closely with Learning and Development, Talent Acquisition, Total Rewards, and Diversity, Equity & Inclusion COEs on the identification, development, and retention of identified successors.
  • Design, develop, and facilitate programs and courses to support the execution and implementation of the Talent Management strategy.
  • Implement and direct talent development programs and processes, including succession planning, talent and role mapping, and development planning.
  • Build relationships with internal and external business partners to understand business requirements and priorities and align to talent programs.
  • Manage relationships with vendors to ensure successful delivery on service agreements, along with rigorous budget management.
  • Work with peers and stakeholders across the People team to identify synergies, leading practices, and efficiencies in support of our desired culture and talent strategy.
  • Champion change and lead communication in all Talent programs.
  • Provide relevant and timely insights related to talent management, analyze and draw insights to measure program effectiveness, and develop insights to inform their evolution.
  • Ensure compliance with privacy policies, regulations, and cyber security measures.

The ideal candidate will have:

  • A post-secondary degree in Human Resources and/or Industrial and Organizational Psychology.
  • 5+ years of experience in designing and implementing, scaling, and sustaining strategy-focused talent programs.
  • Proven experience and passion for Key Capability and Skills identification, assessment, and design.
  • Strong project and change management skills.
  • Collaborative team player who can build relationships easily across the organization to move initiatives forward.
  • Strong knowledge and experience in talent development, program design, succession planning, and talent mapping.
  • Instructional design, learning program development, and facilitation experience.
  • The ability to excel in a high-paced and entrepreneurial retail environment of change and ambiguity.
  • Proven success in building and maintaining strong working relationships within internal and external partners.
  • Well-versed in methodologies for measuring and assessing effectiveness of programs and processes.
  • Strong written communication skills, including the ability to curate written narratives and communications that support internal communications and required materials for senior leaders.
  • Strong interpersonal and oral and written communications skills, including the ability to comfortably and effectively convey information speaking in front of groups.

Holt Renfrew is an equal opportunity employer committed to fostering a diverse and inclusive workplace. Our future success depends on the perspectives and contributions of all our employees -- their diverse backgrounds, abilities, and experiences make our business stronger.



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