Local Business Relationship Manager

4 weeks ago

Burnaby, British Columbia, Canada Prospera Credit Union Full time

TEAM LOCAL is hiring

Built on nearly 80 years of service in local communities, Prospera Credit Union is a community-based, purpose-driven organization that offers a full range of financial products and services. Prospera is one of the largest credit unions in British Columbia, with approximately $9.3 billion in assets and 120,000 members. With 24 branches, Prospera is proud to serve communities throughout the Lower Mainland, Fraser Valley and Okanagan. It's our vision to help build vibrant, healthy communities, thriving local enterprises and financially empowered people.

As our Local Business Relationship Manager in the Lower Mainland area. You will be responsible for growing and maintaining a portfolio of high value micro businesses and their owners. You will attract, build and retain relationships with business customers in Vernon and provide them with integrated financial advice and solutions to meet their business and personal banking needs.

What you'll do:

  • Maintain a network of key contacts, enhance the credit union's image and reputation through networking and public relations.
  • Represent Prospera credit union in the local community.
  • Review assigned portfolio and ensure that our customers have appropriate lending and other products; Leverage the expertise of specialists to fulfill on customer's business and personal needs through referral to appropriate Prospera Lines of Business.
  • Negotiate and implement revised or new banking arrangements for customers and/or prospects.
  • Complete due diligence and investigation; analyze and interpret financial and other information; assess value of security; make recommendations for new loan, loan renewals and amendments within the guidelines of PCU lending policy and procedures.
  • Review reports for assigned portfolio to identify potential problems and contact customers to resolve issues; develop action plan to ensure risk is minimized.
  • Determine and recommend whether to retain, expand or de-market existing relationships based on analysis of credit risk, profit contribution and other considerations and submit recommendation to appropriate level of authority.
  • Coach and educate business customers to ensure financial records are up to date and provide advice to assist with the success of the enterprise.
  • Visit current and potential customers to observe business operations, develop additional business opportunities and ensure loan security is protected.

What you bring:

  • 3 years of retail lending experience with great people skills and a passion to learn business and/or 2 years' experience in small business management/lending.
  • Post-secondary diploma/degree in Commerce, Business Administration or a combination of education and experience(ideal)
  • Demonstrated success with business development and client relationship management.
  • Skilled in organizational skills with the ability to work under pressure to meet deadlines and be tech savvy.
  • Proven experience meeting goals and targets and generating revenue.
  • Exceptional verbal communication, written, and presentation skills.
  • Secondary language skills in Mandarin, Korean, and/or Cantonese an asset

Our Values

  • Cultivate trusting relationships: We are local at heart, aligned in our purpose to help our members, communities, and team thrive.
  • Empower and enable others: We give each other the space, trust, and tools to succeed.
  • Lead with curiosity: We approach all circumstances with curiosity and a drive for continuous learning and improvement.
  • Embrace change and execute with purpose: We plan with agility, take action, and pivot to deliver results.
  • Thrive as One Team: We collaborate because it strengthens us.

Prospera offers a total compensation package of base pay plus incentives that is market competitive and reviewed against the market annually. Starting salary is normally targeted around the middle of the posted salary range, and is determined based on the successful candidate's knowledge, experience and internal equity.

What's in it for you?

Inclusive, equitable and accessible workplace: All team members are valued, respected and heard. We learn from each other's differences, gaining strength through our people and our perspectives.

Training and support. We set our employees up for success with training and continued support and access to resources throughout employment.

Career advancement We're committed to our employees' growth and development and we want to see you soar.

Fun and camaraderie. We care deeply about our members and our employees, and we want the hours you spend with us to be fun, rewarding and sometimes lighthearted. We like to work hard, play hard, have fun and be there for each other.

Show me the money We offer competitive pay, a personalized benefits program, and a generous defined contribution pension plan.

Community focused. We care about giving back to the communities we live, work and play in. We participate in many community minded activities throughout the year.

Our commitment to Diversity, Equity and Inclusion

Diversity, equity and inclusion is part of everything we do, and we're on a continuous journey to ensure every employee and members feels like they #BelongAtProspera.

If you require accommodation during any part of the recruitment process, please let us know.

If this sounds like your new role in beautiful Vernon. Apply Today.

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