Account Director

1 day ago


Victoria, British Columbia, Canada Dexterra Full time
{"title": "Account Director", "description": "Job Summary

We are seeking an experienced Account Director to join our team at Dexterra Group. As a key member of our operations team, you will be responsible for managing client relationships, overseeing project operations, and ensuring the successful delivery of our services.

Key Responsibilities
  • Manage day-to-day client relationships to ensure high levels of satisfaction and retention.
  • Contribute to the planning and coordination of on-site work activities to ensure smooth project execution.
  • Provide leadership and direction to staff as defined by contract documents.
  • Participate in recruitment, orientation, scheduling, training, and performance management of all staff in accordance with corporate policies and HR procedures.
  • Accountable for the contract Performance Assessment Process.
  • Collaborate with colleagues to ensure KPIs are met and facilities are maintained at performance levels that exceed expectations.
  • Maintain a high level of training and competency for all staff, ensuring contractors operate at the highest standards and safely.
Requirements
  • Relevant experience in managing clients with multiple sites.
  • Background in the aviation industry.
  • Familiarity with all facets of multi-function project management as demonstrated through work history.
  • PMP certification is an asset, with the ability to demonstrate success in large project management, cost estimating, budget planning, and business accounting.
  • Experience in an emergency response or military environment is preferred, with a demonstrated ability to work effectively under pressure.
  • Demonstrated knowledge of codes and standards of provincial government health and safety.
  • A clear criminal record check is required for this role.
What We Offer
  • Be part of an industry that's more important than ever.
  • Employee Referral Program.
  • Career advancement opportunities.
  • Whereas other companies are downsizing, we are growing.
  • Be #1 on day 1 by joining an industry leader.

Dexterra Group is an equal opportunity employer committed to diversity and inclusion. We are pleased to consider all qualified applicants for employment without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veterans' status, Indigenous status, or any other legally protected factors. Disability-related accommodations during the application process are available upon request.

#IND1

About Us

Dexterra Group is a fast-growing, financially strong, publicly listed company (TSX:DXT). We have a far-reaching presence across the entire continent North America with hundreds of full-time and part-time opportunities at any given time. We aim to provide our people with more than just a job – we offer fulfilling opportunities in a culture that promotes stability, diversity and inclusion, camaraderie, employee recognition, work-life balance, and doing what you love. For over 75 years, the companies that began independently, and now form Dexterra Group, have been dedicated to serving North American clients to create and manage built environments that play a vital role in our economy and our local communities. And, that's something we're truly proud of. Work That Matters, People Who Care.

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