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Account Director

2 months ago


Victoria, British Columbia, Canada Dexterra Full time
Job Title: Account Director

Join Dexterra Group as an Account Director and play a key role in delivering exceptional customer experiences that drive business success.

About the Role

As an Account Director, you will be responsible for leading the overall effective operation of the project/contract, ensuring the safety and well-being of employees, safeguarding company interests and property, and representing the company with respect to the customer.

Key Responsibilities
  • Manage the day-to-day relationship with the client to ensure mutual understanding and satisfaction.
  • Contribute to the planning and coordination of all on-site work activities to meet project objectives.
  • Provide leadership and direction to staff as defined by contract documents.
  • Participate in recruitment, orientation, scheduling, training, and performance management of all staff in accordance with corporate policies and HR procedures.
  • Accountable for the contract Performance Assessment Process.
  • Collaborate with the team to ensure Key Performance Indicators (KPIs) are met and facilities are maintained at performance levels that exceed expectations.
  • Maintain a high level of training and competency for all staff, ensuring contractors operate at the highest standards and safely.
Qualifications

We are seeking a highly experienced professional with a strong background in managing clients with multiple sites, preferably in the aviation industry.

  • Relevant experience in managing clients with multiple sites.
  • Background in the aviation industry.
  • Familiarity with all facets of multi-function project management.
  • PMP certification is an asset, with demonstrated success in large project management, cost estimating, budget planning, and business accounting.
  • Experience in an emergency response or military environment is preferred, with a demonstrated ability to work effectively under pressure.
  • Demonstrated knowledge of codes and standards of provincial government health and safety.
About Dexterra Group

Dexterra Group is a fast-growing, financially strong, publicly listed company with a far-reaching presence across North America. We offer fulfilling opportunities in a culture that promotes stability, diversity, and inclusion, camaraderie, employee recognition, work-life balance, and doing what you love.