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Account Director

2 months ago

Victoria, British Columbia, Canada Dexterra Group Full time

About the Role

We are seeking a highly skilled and experienced professional to join our team as an Account Director at Dexterra Group. As a key member of our team, you will be responsible for managing client relationships, overseeing project operations, and driving business growth.

Key Responsibilities

  • Develop and maintain strong relationships with clients to ensure their needs are met and exceeded.
  • Manage and coordinate all on-site work activities, ensuring timely and efficient completion of projects.
  • Provide leadership and direction to staff, ensuring they have the necessary skills and training to perform their duties effectively.
  • Participate in recruitment, orientation, and performance management of staff, ensuring they meet corporate policies and HR procedures.
  • Conduct contract performance assessments and implement improvements as needed.
  • Collaborate with colleagues to achieve key performance indicators (KPIs) and maintain facilities at optimal performance levels.
  • Maintain a high level of training and competency for all staff, ensuring contractors operate at the highest standards and safely.

Requirements

  • Relevant experience in managing clients with multiple sites.
  • Background in the aviation industry or a related field.
  • Familiarity with all facets of multi-function project management, including cost estimating, budget planning, and business accounting.
  • PMP certification is an asset, with demonstrated success in large project management.
  • Experience in an emergency response or military environment is preferred, with a proven ability to work effectively under pressure.
  • Demonstrated knowledge of codes and standards of provincial government health and safety.
  • A clear criminal record check is required for this role.