research analyst 3

2 months ago


Toronto, Ontario, Canada City of Toronto Full time

Job ID: 48612

Job Category: Policy, Planning & Research

Division & Section: Children's Services, ChildSvcs Service System Plng&Policy Dev

Work Location: METRO HALL, 55 John Street, Toronto, Ontario, M5V 3C6 (Hybrid)

Job Type & Duration: Permanent, Full-Time

Hourly Rate: $ $36.55

Shift Information: Monday to Friday, 35 hours per week

Affiliation: L79 Full-Time

Number of Positions Open: 1

Posting Period: 18-Jul-2024 to 9-Aug-2024

Children's Services is committed to fostering an inclusive, accessible environment where all employees and members of the public feel valued, respected and supported. We believe that advancing reconciliation, equity, and inclusion are critical to achieving our mission of promoting access to high quality early learning and childcare services for Toronto families and children. We are dedicated to building a workforce that reflects the diversity of the public and the communities in which we live and serve.

Job Description:

Reporting to the Senior Data Solutions Integrator, Child Services, this position involves initiating, planning and conducting research studies on various topics, along with assisting managers and staff in the collection/retrieval, analysis and interpretation of information and demographics related to children and childcare.

You will also be supporting work in the Policy and Planning Unit on various Divisional initiatives, including major policy initiatives that improve the equity, accessibility and quality of the childcare and early years' system in Toronto. The team is multi- disciplinary. The Unit serves as a supportive arm for the Division to address and be responsive in the development and implementation of equitable policy.

Major Responsibilities:
  • Provides economic and business information in response to both internal and external requests.
  • Develops and maintains data sets including, but not limited to business, financial, childcare and EarlyON mapping processes.
  • Inputs and develops reports, documents, proposals and correspondence as required by the Unit.
  • Compiles information packages and reports in support of Unit's activities.
  • Supports senior staff with special events and activities, coordinating seminars and meetings and attending functions as required to provide on-site assistance.
  • Establishing and maintaining electronic filing system related to business and operational statistics for the Unit and Division.
  • Develops and maintains databases of programs, services, facilities, and political representation.
  • Creates detailed maps, directories and dashboards.
  • Reports on demographics and related statistics on subjects such as children in the city.
  • Updates and maintains directories, statistics and communications used by all levels in the Division including management staff.
  • Responds to business related requests for information both from internal and external sources, including ad hoc requests.
  • Compiles and analyzes surveys used by the Division for Performance Measures purposes and for other internal monitoring procedures.
Key Qualifications:

Your application must describe your qualifications as they relate to:

  1. Post-Secondary Degree or Diploma in an area pertinent to the job function (i.e. Social Sciences, Statistics, Mathematics or Computer Science) or the approved equivalent combination of education and/or experience.
  2. Experience with electronic database development, management and data manipulation.
  3. Considerable experience with MS Office (Word, Excel, PowerPoint) and Statistical Analysis System (SAS) or other programming languages.
  4. Considerable experience in the application of a wide range of research methodologies and practices including gathering, summarizing, analyzing, synthesis and reporting (oral and written) of research findings.
  5. Considerable experience with Geographic Information Systems (GIS).

You must also have:

  • Strong analytical and problem-solving skills, in combination with a high level of initiative to perform duties under minimal supervision.
  • Knowledge of Child Care and Early Learning Sector as it pertains to Assessment for Quality Learning, Fee Subsidy, childcare programming and EarlyON and broader sector regulatory frameworks including Child Care and Early Years Act.
  • Excellent demonstrated organizational and research management skills.
  • Ability to represent the Division in a variety of situations and give presentations in group settings.
  • Excellent interpersonal, verbal and written skills to deal effectively with all levels of staff, elected officials, the public and members of external organizations.
  • Fundamental knowledge of research methodologies and practices and the ability to research, compile and analyze information, statistics and demographics.
  • Initiative and ability to work independently and in a team environment.
  • Thorough knowledge of relevant data, programs, services, and legislation.
  • Sound judgement in all matters including the handling of confidential and/or sensitive matters.
  • Ability to support Toronto Public Service values and a workplace culture that champions equity, diversity, and inclusion.

Toronto is committed to fostering an inclusive, accessible environment where all employees and members of the public feel valued, respected and supported. We are dedicated to building a workforce that reflects the diversity of the public and the communities in which we live and serve. Learn more about the City's commitment to employment equity.

Notes
  • Every effort will be made to choose the right candidate(s) to represent the diversity of the community in the Research Analyst 3 role.

NOTE TO INTERNAL FULL-TIME AND PART-TIME CITY OF TORONTO EMPLOYEES:

City of Toronto employees must apply to full-time or part-time employment opportunities posted on the City's Internal Job Posting Portal.

Equity, Diversity and Inclusion

The City is an equal opportunity employer, dedicated to creating a workplace culture of inclusiveness that reflects the diverse residents that we serve. Learn more about the City's commitment to employment equity.

Accommodation

The City of Toronto is committed to creating an accessible and inclusive organization. We are committed to providing barrier-free and accessible employment practices in compliance with the Accessibility for Ontarians with Disabilities Act (AODA). Should you require Code-protected accommodation through any stage of the recruitment process, please make them known when contacted and we will work with you to meet your needs. Disability-related accommodation during the application process is available upon request. Learn more about the City's Hiring Policies and Accommodation Process.


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