Client Care Specialist

5 days ago


Vancouver, British Columbia, Canada VetCare Canada Full time
About the Role

We are seeking a compassionate and organized Client Care Specialist to join our team at Vancouver South Animal Hospital. As a key member of our front-line staff, you will be responsible for providing exceptional customer service to our clients and their pets.

Your primary focus will be on building strong relationships with our clients, responding to their inquiries, and ensuring a smooth and efficient experience for all visitors to our hospital.

Key Responsibilities
  • Provide warm and welcoming greetings to clients and their pets
  • Respond to incoming calls and messages in a courteous and caring manner
  • Screen calls, book appointments, and take detailed messages
  • Provide non-medical information to clients and assist with administrative tasks
  • Perform a variety of office duties, including mail sorting and distribution, drafting memos, and completing reports
What We Offer
  • Competitive base salary
  • Comprehensive benefits package, including medical, dental, and life insurance
  • Flexible schedule with at least one weekend day per week
  • Vacation and paid time off
About VetCare Canada

VetCare Canada is a proudly Canadian-owned acquirer and operator of veterinary practices. Our commitment to care is at the heart of what we do, from guiding our talented medical and operations teams to providing the highest quality of care to patients through our community-focused practices.



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