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Dental Practice Coordinator

2 months ago


Oakville, Ontario, Canada dentalcorp Full time

About Us:

Dentalcorp is a leading dental services organization that provides high-quality patient care in a supportive and dynamic environment. Our team of experienced dentists and dental professionals are dedicated to delivering exceptional patient experiences.

Our Practice:

We are a comprehensive dental practice that offers a wide range of services, including general dentistry, dental implants, cosmetic options, and dental services for kids. Our state-of-the-art facilities and modern technology ensure that our patients receive the best possible care.

Job Summary:

We are seeking a highly organized and detail-oriented Patient Care Coordinator to join our team. The successful candidate will be responsible for optimizing the appointment schedule, managing patient calls and inquiries, and ensuring a positive patient experience from arrival to departure.

Key Responsibilities:

  • Optimize the appointment schedule to ensure a full day with minimal gaps
  • Manage patient calls and inquiries in a professional and courteous manner
  • Bill patients as they leave the treatment room and process payments
  • Manage the recall system and maintain accurate patient records
  • Process referral letters and other patient correspondence
  • Demonstrate active listening and empathy to patients using effective communication skills

Requirements:

  • Minimum 1 year of administrative experience
  • Clinical background considered an asset
  • Experience with dental software
  • Legally eligible to work in Canada

What We Offer:

  • Competitive compensation package
  • Total rewards program with discounts on services and activities
  • Employee and Family Assistance Program (EFAP)
  • Career development opportunities
  • Work-life balance and flexibility
  • Access to modern technology and resources