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Dental Practice Coordinator
2 months ago
About Us:
Dentalcorp is a leading dental services organization that provides high-quality patient care in a supportive and dynamic environment. Our team of experienced dentists and dental professionals are dedicated to delivering exceptional patient experiences.
Our Practice:
We are a comprehensive dental practice that offers a wide range of services, including general dentistry, dental implants, cosmetic options, and dental services for kids. Our state-of-the-art facilities and modern technology ensure that our patients receive the best possible care.
Job Summary:
We are seeking a highly organized and detail-oriented Patient Care Coordinator to join our team. The successful candidate will be responsible for optimizing the appointment schedule, managing patient calls and inquiries, and ensuring a positive patient experience from arrival to departure.
Key Responsibilities:
- Optimize the appointment schedule to ensure a full day with minimal gaps
- Manage patient calls and inquiries in a professional and courteous manner
- Bill patients as they leave the treatment room and process payments
- Manage the recall system and maintain accurate patient records
- Process referral letters and other patient correspondence
- Demonstrate active listening and empathy to patients using effective communication skills
Requirements:
- Minimum 1 year of administrative experience
- Clinical background considered an asset
- Experience with dental software
- Legally eligible to work in Canada
What We Offer:
- Competitive compensation package
- Total rewards program with discounts on services and activities
- Employee and Family Assistance Program (EFAP)
- Career development opportunities
- Work-life balance and flexibility
- Access to modern technology and resources