Dental Office Manager and Treatment Coordinator

2 months ago

Oakville, Ontario, Canada MHMI Full time

About the Role:

This is an exciting opportunity to join MHMI as a Dental Administrator and Treatment Coordinator. As the face and voice of our clinic, you will play a vital role in providing exceptional patient care and supporting our team of dental professionals.

Key Responsibilities:

  • Oversee the daily operations of our dental office, ensuring seamless communication and coordination with patients, dentists, and other staff members.
  • Verify and send insurance claims, manage collections, and schedule appointments to achieve operational goals and minimize expenses.
  • Collaborate with our Periodontist and Orthodontist to develop treatment plans that meet the unique needs of each patient.
  • Manage a multi-line phone system, responding to patient inquiries and concerns in a professional and courteous manner.
  • Develop and maintain a positive and productive work environment, fostering a culture of teamwork and excellence.

Requirements:

  • Previous dental experience, with a strong understanding of dental practice management software and computer systems.
  • Excellent communication and interpersonal skills, with the ability to work effectively with patients, dentists, and other staff members.
  • Strong organizational and time management skills, with the ability to prioritize tasks and meet deadlines.
  • Ability to maintain confidentiality and handle sensitive patient information with discretion.
  • Positive attitude, with a strong work ethic and a commitment to delivering exceptional patient care.

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