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Developer Relations Manager

4 months ago

Toronto, Ontario, Canada Canonical - Jobs Full time
The role of a Developer Relations Manager at Canonical

The Developer Relations team at Canonical engage with community and enterprise software developers to help them embrace the Canonical approach to open source. We enable community developers and ISVs to deliver their applications to millions of Linux users and devices as snaps, charms, debs and Docker images. We also bring their feedback to engineering teams at Canonical for continuous improvement.

As a Developer Relations Manager, you will lead a team of developer relations engineers who engage with developer communities and ISVs to help them reach the Ubuntu ecosystem. Typically we help them shape their snaps, charms, or Ubuntu-based Docker images, and ensure that Ubuntu is fully enabled in their CI/CD pipelines.

This is a role that requires strong technical grounding in software engineering, Linux and open source communities, container technologies and devops. It is also a management role that requires judgement, empathy and drive. You and your team will represent not only the Ubuntu community but also Canonical as a contributor to the wider Linux ecosystem. You will lead a distributed team and travel internationally 2-4 times per year for engineering sprints, community summits, industry events, and strategic planning sessions.

Location: This is a Globally remote role.

What your day will look like
  • Build and lead a developer relations team at Canonical
  • Gain a deep understanding of snaps, Juju charms, or Docker containers
  • Grow the developer community by attracting software developers and ISVs to the platform
  • Create content to scale up adoption, demonstrate best practices, and showcase new features
  • Provide input to development teams at Canonical based on feedback from ISVs, developers, and the wider community
  • Collaborate with software developers, product managers and technical writers on developing documentation
  • Write ecosystem specific guides, tutorials, release notes, and white papers
  • Curate existing documentation, performing periodic reviews, triage user feedback/bug reports and determine priorities for remedial work
  • Engage with the community through various means, including discourse, IRC, social media, conferences, etc
  • Identify relevant influencers and devising plans on how to effectively engage with them
  • Deliver training workshops in person and remotely
  • Represent the platform via speaking engagements at industry events and community conferences
What we are looking for in you
  • You love technology and working with brilliant people
  • You are curious, flexible, articulate, and accountable
  • You value soft skills and are passionate, thoughtful, and self-motivated
  • You have experience with developer tools and open source projects
  • You have a clear public record of accomplishments (talks, blog posts, GitHub, Twitter, etc)
  • You have interest and experience with two or more of the following: Ubuntu Linux - kernel or userspace, DevOps, software development, testing and QA, package management, container technology
  • You can work autonomously and assume full ownership of objectives as needed
  • You can be flexible with your time and enjoy working with new technology in a fast-paced environment
  • You are experienced working with open source communities and understand the workflow of volunteer contributors
Additional skills that you might also bring
  • Experience as a software developer
  • Examples of contributions to the Ubuntu Community
  • Experience with contributing to open source projects
What we offer you

Your base pay will depend on various factors including your geographical location, level of experience, knowledge and skills. In addition to the benefits above, certain roles are also eligible for additional benefits and rewards including annual bonuses and sales incentives based on revenue or utilisation. Our compensation philosophy is to ensure equity right across our global workforce.

In addition to a competitive base pay, we provide all team members with additional benefits, which reflect our values and ideals. Please note that additional benefits may apply depending on the work location and, for more information on these, you can ask in the later stages of the recruitment process.

  • Fully remote working environment - we've been working remotely since 2004
  • Personal learning and development budget of 2,000USD per annum
  • Annual compensation review
  • Recognition rewards
  • Annual holiday leave
  • Parental Leave
  • Employee Assistance Programme
  • Opportunity to travel to new locations to meet colleagues at 'sprints'
  • Priority Pass for travel and travel upgrades for long haul company events
About Canonical

Canonical is a pioneering tech firm that is at the forefront of the global move to open source. As the company that publishes Ubuntu, one of the most important open source projects and the platform for AI, IoT and the cloud, we are changing the world on a daily basis. We recruit on a global basis and set a very high standard for people joining the company. We expect excellence - in order to succeed, we need to be the best at what we do.

Canonical has been a remote-first company since its inception in 2004.​ Work at Canonical is a step into the future, and will challenge you to think differently, work smarter, learn new skills, and raise your game. Canonical provides a unique window into the world of 21st-century digital business.

Canonical is an equal opportunity employer

We are proud to foster a workplace free from discrimination. Diversity of experience, perspectives, and background create a better work environment and better products. Whatever your identity, we will give your application fair consideration.

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