Admissions Coordinator

5 days ago

Ottawa, Ontario, Canada Villa Marconi Long Term Care Centre Full time
Admissions Coordinator Join Our Team as an Admissions Coordinator

We are seeking a passionate and compassionate individual to join our team as an Admissions Coordinator. As a key member of our team, you will play a vital role in providing exceptional support to new residents, families, and friends, promoting a sense of comfort and well-being, and empowering individuals to thrive.

About the Role
  • Act as the Home Resident Placement Coordinator
  • Communicate with Home and Community Care Support Services to share available beds
  • Complete admissions application information documentation
  • Schedule and conduct tours
  • Coordinate maintenance and housekeeping to ensure resident rooms are ready for move-in
  • Conduct exit interviews with discharged families and residents
  • Participate in admission day conferences led by Social Work
  • Complete residents' business files by the end of admission day
  • Support families, friends, and supporters of people experiencing dementia, promoting a person-centered approach
  • Communicate with Public Guardian and Trustee regarding admission status and payment processes
  • Ensure collections policy is employed when new admissions do not make payments within 3 days
  • Understand and apply quality indicators used by the Home
  • Perform other duties as assigned and indicated in the Job Task Inventory
Qualifications
  • High School Diploma
  • Social Services Worker certification
  • Previous experience in a geriatric social-related field is an asset
  • Experience with electronic health records preferred
  • Well-developed interpersonal skills and ability to interact efficiently and courteously with residents, public, employees, and volunteers
  • Ability to work from the heart and make others smile
  • Display a sense of spontaneity and ability to change the moment positively for people
  • Presents a positive approach, not controlling language and actions towards people
  • Excellent written and verbal communication skills
  • Good organizational skills
  • Second language is an asset
  • Ability to focus on people's feelings when interacting and turn tasks into positive social interactions
  • Ability to undertake and meet all legal requirements within a context of promoting individuals' rights and measuring/reducing elements of risk
  • Must provide a complete and current Vulnerable Sector Check or be willing to obtain one
  • COVID-19 vaccination is a condition of employment
What We Offer
  • Competitive wages
  • Employee benefits
  • Employee perks
  • Employee and Family Assistance Program
  • Support for personal and professional growth

We strive to be diverse, inclusive, fair, equitable, and accessible by addressing barriers and promoting dignity and respect for all. If you require accommodation at any time during the recruitment process, please contact the hiring manager.

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