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International Enrollment Support Specialist

3 months ago


Ottawa, Ontario, Canada Algonquin College Full time

Position Overview:

The International Admissions Coordinator plays a pivotal role in managing and facilitating the processes associated with international and private partnership admissions. This position is essential in delivering comprehensive analysis and reporting on various aspects of the admissions journey, ensuring an optimal experience for prospective students while aiding the institution in achieving its international enrollment objectives.

Key Responsibilities:

  • Coordinate and oversee all activities related to the International and Private Partnership admission processes.
  • Provide in-depth analysis and detailed reporting to enhance the admissions experience for students.
  • Collaborate with the Manager of International Enrollment to support a wide range of admissions activities.
  • Plan and coordinate communication strategies directed at prospective students.
  • Set and monitor admission targets while engaging with recruitment agents to improve applicant conversion rates.
  • Maintain and manage Salesforce reports and dashboards for effective tracking and reporting.
  • Serve as the primary contact for inquiries from international students and foster relationships with the International Education Centre.
  • Offer guidance, support, and training to International Enrollment Officers and other teams within the Registrar's Office.
  • Work closely with academic departments to identify and address admission requirements and potential barriers.
  • Champion process enhancements for the International Enrollment team and facilitate regular review meetings.

Qualifications:

  • A minimum of a three (3) year diploma or degree in Business Administration, International Business, Public Administration, or a related discipline.
  • At least five (5) years of experience in administrative roles within a post-secondary or client service environment.
  • A solid understanding of the Canadian college system and international student admission criteria, with experience engaging a diverse student population.
  • Familiarity with Salesforce and student information systems is preferred.