Benefits Associate

2 months ago


London Ontario, Middlesex, Canada Selectpath Benefits & Financial Inc. Full time

POSITION OVERVIEW:

The Benefits Associate will assist Advisors in building and sustaining strong client relationships. This role involves providing direct client support and education, advocating for clients, and ensuring their needs are met. With a primary objective of providing comprehensive client care, the Benefits Associate will also work in collaboration with internal operations, Advisors and carriers to help manage client records, prepare necessary documentation, and enhance service delivery.


RESPONSIBILITIES:


Key Objectives

  • Deliver exceptional customer service and ensure client satisfaction with every effort to exceed expectations.
  • Plan, organize and facilitate the preparation and completion of client renewals. Coordinate with key stakeholders to manage timelines and ensure all necessary documentation and processes are completed accurately.
  • Respond promptly and effectively to client inquiries, explain benefits options, and facilitate the resolution of any issues.
  • Assist in negotiating pricing with benefit carrier as required to secure the most favorable terms for clients.
  • Help Advisors prepare for finalist meetings and assist the Advisor in producing benefit plan options and proposals for prospective clients.
  • Management of large client files with attention to detail, ensuring that all client information is accurately recorded, securely stored, and easily accessible for reference.
  • Provide accurate and thorough answers to client requests and questions demonstrating a deep understanding of the benefit plans and the ability to provide clear and helpful information.
  • Communicate with carriers through client issues as required, ensuring that all concerns are handled promptly and effectively. This involves maintaining good relationships with carriers and being proactive in finding solutions to any problems that arise.
  • Ensure the client experience is delivered upon from start to finish of client life cycle. This includes coordinating various aspects of the client relationship, managing expectations, and providing consistent and high-quality service throughout.
  • Assist in training Benefits Administrators, sharing knowledge and expertise to enhance the overall proficiency and performance of the team.


Reporting & Analytics

  • Review and analyze plan pricing, design, administration.
  • Provide recommendations to the advisor.
  • Plan, organize and facilitate market studies, new plan implementations, plan amendments, carrier changes, and AOR’s.


REQUIREMENTS:

  • University degree or an acceptable combination of education and progressively responsible work experience
  • 5-10 years of benefits experience required
  • Group Benefits Associate (GBA) designation, or willing to obtain
  • Certified Employee Benefit Specialist (CEBS) designation preferred, or willing to obtain
  • Ability to take initiative and a pro-active approach to work
  • Advanced knowledge and application of MS suite of products (Outlook, Word, Excel, and PowerPoint)
  • Enthusiastic, respectful, high professional and uncompromised confidentiality
  • Ability to organize, prioritize in a fast work environment
  • Bilingualism would be considered an asset


Navacord, and all our Broker Partners are actively committed to supporting diversity, equity, and inclusion. We serve and recognize and respect human differences and similarities. We value the diversity of people and actively encourage women, indigenous peoples, members of visible minorities, people with disabilities, and lesbian, gay, bisexual, transgender, and queer (LGBTQ2+) persons to apply. We are committed to providing accommodation upon request for applicants and employees with disabilities. If you require accommodation, we will work with you to meet your needs.



  • London, Ontario, Middlesex, Canada Selectpath Benefits & Financial Inc. Full time

    POSITION OVERVIEW:Selectpath Benefits and Financial Inc. is seeking a highly skilled Financial Analyst, Group Benefits to support the analytical and operational functions of our benefit administration systems and processes. This role is critical to ensuring the competitiveness and alignment of our benefit plan offerings with the organization's strategic...

  • Project Associate

    3 months ago


    London, Ontario, Middlesex, Canada Edison Engineers Full time

    We are seeking a talented and motivated Project Associate to join our growing Restoration team.Edison specializes in the repair and restoration of existing buildings, providing communication-focused professional engineering and project management services.As a Restoration Project Associate, you will be responsible for site reviews and assessments, various...

  • Position Details

    3 weeks ago


    London, Ontario, K5Z, Middlesex, Canada Fastenal Part time

    Job Description Warehouse Associate 12-2351 Huron St, London, ON N5V 0A8 ONLO1 Public Store Part-time Shift(s): MON TUE WED THU FRI 7:00am - 5:00pm10 - 28 hours/week OVERVIEW: Embark on your journey as a Part-time Warehouse Associate, where you're at the heart of our operations. You'll not only handle the ebb and flow of products as they enter and...

  • Warehouse Associate

    3 weeks ago


    Strathroy, Ontario, N7C, Middlesex, Canada Canadian Tire Corporation Ltd Part time

    Warehouse Associate Type : Parttime Location : Strathroy On Are you looking for a job where you can learn, meet people, have fun, share your ideas and help customers in a family and diverse work environment? Would you like to join one of Canada”s most iconic and trusted companies? We’re 100 years young and we need you!! Job summary The Warehouse...


  • London, Ontario, K5Z, Middlesex, Canada BDO Canada Full time

    Putting people first, every day BDO is a firm built on a foundation of positive relationships with our people and our clients. Each day, our professionals provide exceptional service, helping clients with advice and insight they can trust. In turn, we offer an award-winning environment that fosters a people-first culture with a high priority on your personal...

  • Pro Shop Associate

    3 weeks ago


    Strathroy, Ontario, N7C, Middlesex, Canada Canadian Tire Corporation Ltd Part time

    Pro Shop Associate Type : Parttime Location : Strathroy On Are you looking for a job where you can learn, meet people, have fun, share your ideas and help customers in a family and diverse work environment? Would you like to join one of Canada”s most iconic and trusted companies? We’re 100 years young and we need you!! Job summary The Pro Shop...


  • London, Ontario, Middlesex, Canada Ronald McDonald House Charities Southwestern Ontario Full time

    POSITION SUMMARYAs an integral part of the Development Department, the Senior Development Officer, Major Gifts is responsible for generating fundraising revenue, identifying potential sources of funding and cultivating key relationships with individuals, corporations and national partners. We are looking for an individual who is ready to engage in and...


  • London, Ontario, K5Z, Middlesex, Canada Loblaw Companies Ltd - Head Office Full time

    Referred applicants should not apply directly to this role.All referred applicants must first be submitted through Workday by a current Loblaw Colleague.Come make your difference in communities across Canada, where authenticity, trust and making connections is valued - as we shape the future of Canadian retail, together. Our unique position as one of the...


  • London, Ontario, K5Z, Middlesex, Canada Canadian Tire Corporation Ltd Part time

    Loss Prevention Officer, Security Officer - White Oaks Type : Parttime Location : London On Are you looking for a job where you can learn, meet people, have fun, share your ideas and help customers in a family and diverse work environment? Would you like to join one of Canada”s most iconic and trusted companies? We’re 100 years young and we need...


  • London, Ontario, K5Z, Middlesex, Canada Loblaw Companies Ltd - Head Office Full time

    Les candidats référés ne doivent pas postuler directement pour ce poste. Toutes les références de candidats doivent d’abord être soumises dans Workday par un collègue de Loblaw actuel.L’utilisation du masculin à pour but d’alléger le texteVenez faire votre différence dans les communautés à travers le Canada, où l'authenticité, la...

  • Occupational Therapist

    2 months ago


    London, Ontario, K5Z, Middlesex, Canada VON Canada Full time

    Requisition Details:Employment Status: Regular, Full-Time (1.0 FTE)Program Name: South West Ontario Therapy Program - London/MiddlesexNumber of Hours Bi-Weekly: 75Work Schedule: DaysOn Call: Yes\u00A0Job Summary:Our Occupational Therapy program supports clients in achieving their goals to enhance their quality of life, maximize their safety, and improve...

  • Kinesiologist, SMART

    3 weeks ago


    Strathroy, Ontario, N7C, Middlesex, Canada VON Canada Full time

    Requisition Details:\u00A0Employment Status: Regular, Full-time (1.0 FTE)Program Name: SMART & Falls Prevention ProgramNumber of Bi-Weekly Hours: 75Work Schedule: DaysOn-Call: YesJob Summary:\u00A0Working within the full scope of practice as outlined by the College of Kinesiologists of Ontario, the Kinesiologist is responsible for providing client-centered,...

  • Benefits Associate

    1 week ago


    Ontario, Canada Selectpath Benefits & Financial Inc. Full time

    Job Title: Benefits AssociateAt Selectpath Benefits & Financial Inc., we are seeking a highly motivated Benefits Associate to join our team.Key Responsibilities:Deliver exceptional customer service and ensure client satisfaction with every effort to exceed expectations.Plan, organize, and facilitate the preparation and completion of client renewals,...

  • Benefits Associate

    5 months ago


    London, Canada Selectpath Benefits & Financial Inc. Full time

    POSITION OVERVIEW: Selectpath Benefits & Financial Inc., a Navacord Broker Partner based in London, ON is searching for an experienced Benefits Associate to join our team. Selectpath works in partnership with our clients to guide them to financial security and success by implementing customized solutions through innovation, excellence, and integrity. Our...

  • Benefits Associate

    2 months ago


    Ontario, Canada, Canada Selectpath Benefits & Financial Inc. Full time

    POSITION OVERVIEW:The Benefits Associate will assist Advisors in building and sustaining strong client relationships. This role involves providing direct client support and education, advocating for clients, and ensuring their needs are met. With a primary objective of providing comprehensive client care, the Benefits Associate will also work in...

  • Benefits Liaison

    1 week ago


    Ontario, Canada Selectpath Benefits & Financial Inc. Full time

    Job SummaryThe Benefits Associate plays a vital role in providing exceptional client support and services. This position involves collaborating with advisors to build strong relationships with clients, while ensuring their needs are met through comprehensive client care.Key ResponsibilitiesCustomer ServiceDeliver outstanding customer service, exceeding...


  • London, Canada Selectpath Benefits & Financial Inc. Full time

    POSITION OVERVIEW:Selectpath Benefits and Financial Inc. is seeking a highly skilled Financial Analyst, Group Benefits to support the analytical and operational functions of our benefit administration systems and processes. This role is critical to ensuring the competitiveness and alignment of our benefit plan offerings with the organization's strategic...

  • Benefits Associate

    5 months ago


    London, Canada VIVID Insurance Agency LTD Full time

    **Job Title: Benefits Associate** As a Benefits Associate at VIVID Insurance, you will play a crucial role in helping our advisors manage existing client relationships and forge new ones. This position offers an exciting opportunity for someone with employee benefits experience who is looking to grow alongside our firm. **Key Responsibilities** **New...


  • London, Canada VIVID Insurance Agency LTD Full time

    **Job Title: Associate - Employee Benefits Team** **Company Overview**: VIVID Insurance is a rapidly growing insurance brokerage on a mission to simplify the world of insurance through customer-centric advice and diligent service. With a fun and ambitious team, we strive to make a meaningful impact on our clients’ lives every day. As we continue to expand...


  • London, Canada Veralto Full time

    **Imagine yourself** - Thriving in a supportive team environment that inspires you to strive for excellence. - Collaborating with a vibrant, diverse, global team. - Joining a company with a proven track record of success and an exciting future. Whether we’re ensuring the continued availability of clean drinking water, protecting our waterways, or...


  • London, Canada Masterfeeds Inc. Full time

    Durée de l'emploi: Permanent - Langue de travail: Anglais - Heures de travail: 40 hours per week - Education: - Expérience: **Education**: - Bachelor's degree - or equivalent experience **Work setting**: - Head office **Tasks**: - Calculate and prepare cheques for payroll - Prepare statements of earnings for employees, indicating gross and net salaries...


  • London, Ontario, Canada Aviva Full time

    At Aviva, we're looking for a skilled Accident Benefits Claims Handler to join our team. As a key member of our Healthcare Services team, you'll play a crucial role in ensuring timely and equitable resolution of sophisticated Accident Benefit claims.As an Accident Benefits Claims Handler, you'll be responsible for interpreting insurance contracts, resolving...


  • London, Ontario, Canada Aviva Full time

    At Aviva, we're looking for a skilled Accident Benefits Claims Handler to join our team. As a key member of our Healthcare Services team, you'll play a crucial role in ensuring timely and equitable resolution of sophisticated Accident Benefit claims.As an Accident Benefits Claims Handler, you'll be responsible for interpreting insurance contracts, resolving...


  • London, Canada Meridian Lightweight Technologies Full time

    **Location: Strathroy, ON.** Meridian is an automotive company and the world leader in the design, engineering and manufacturing of high-quality magnesium and aluminum die cast components. We are driven to provide lightweight, innovative, and effective solutions for our distinguished automotive clients around the globe. **Primary Purpose of...

  • Warehouse Associate

    3 weeks ago


    London, Canada Kerr Controls & Kerr Smart Energy Full time

    **J**Warehouse Associate* Kerr Smart Energy is a leading distributor of Heating, Ventilation, Air Conditioning, Refrigeration Equipment and Supplies. We have an immediate opening for a dynamic, dedicated and highly motivated Warehouse Associate for our London, ON location. The warehouse associate is responsible for the accurate and timely delivery of goods...

  • Sales Associate

    3 weeks ago


    London, Ontario, Canada Connect6 Group Full time

    OverviewWe are seeking a highly motivated Sales Associate to join our team at Connect6 Group. As a Sales Associate, you will be responsible for providing exceptional customer service and selling products in a fast-paced retail environment.Key ResponsibilitiesProvide excellent customer service and respond to customer inquiriesSell products and meet sales...


  • London, Canada The Canada Life Assurance Company Full time

    Base + Comm **What you will do** - Maintain and strengthen relationships with advisors to achieve annual sales targets - Manage the sales process from request for proposal to finalist presentation - Develop and implement business plans to achieve annual sales targets through new and existing client relationships - Work closely with consultants/advisors,...

  • Optical Associate

    5 months ago


    London, Canada FYidoctors Full time

    **FYidoctors** is seeking a **Full Time **Optical Associate on a **Permanent **basis at our practice in **London, Sunningdale**. The Optical Associate will be responsible for the retail and repair of eyewear products as well as follow-up patient care. This team member will work a schedule of **30-40 **hours per week, Mondays through Saturdays. Join us in...

  • Associate Dentist

    5 months ago


    London, Canada Dentalcorp Canada Full time

    About us: dentalcorp is Canada's largest and fastest growing network of dental practices, committed to advancing the overall well-being of Canadians by delivering the best clinical outcomes and unforgettable experiences. dentalcorp acquires leading dental practices, uniting them in a common goal: to be Canada's most trusted healthcare network. Leveraging its...


  • London, Canada Masterfeeds Full time

    **Position: Payroll & Benefit Administrator - London, ON- Full Time** Are you passionate about payroll and benefits administration? Do you enjoy being part of a collaborative and supportive team? If you answered yes to these questions, then Masterfeeds might be the place for you! Masterfeeds is a leading provider of animal nutrition products and services...


  • London, Ontario, Canada dentalcorp Full time

    About the RoleWe are seeking a skilled and motivated Associate Dentist to join our team in London, Ontario. As a Permanent Part-Time Associate, you will work 2-3 days a week and benefit from a fully staffed team with multiple operatory options.About UsSmile Dental Centre is a technology-driven office that values clinical excellence and patient satisfaction....

  • Softgoods Associate

    5 months ago


    London, Canada Giant Tiger Full time

    Compensation Grade: Grade 1 - Stores **Job Description**: Recognized as an Employer of Choice, Giant Tiger’s retail stores provide dynamic work environments with many opportunities for a fulfilling career. We are a Canadian owned and operated retailer (and proud of it!), with a strong commitment to the community, and over 60 years of success. If you are...