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Operations Coordinator-FT NWRPCP
3 months ago
Ref# 24NON041
1 ‐ Full Time ‐ OperationsCoordinator
NW Region Prehospital Care Program
This individual will report to the Northwest Region PrehospitalCare Program (NWRPCP) manager to assist in the
establishment and implementation of prehospital care operationalpriorities based on identified service deficiencies
and/or initiatives that promote the efficient delivery of qualitypatient care. The operations coordinator will be an
individual with both an innate sense of what constitutes excellentpatient care and a clear understanding of how to
structure operations such that excellent care is the only type ofcare provided. This individual will provide
clinical/professional leadership to facilitate a safe andeffective work environment and professional accountability
amongst all staff. In addition, the operations coordinator willdevelop, administer, deliver, and evaluate education and
certification activities to align with the Ministry of Health andLong‐Term Care (MHLTC) and Emergency Health
Services (EHS) guidelines, mission, and vision.
The six domains of clinical practice will be supported: clinicalexpert, consultation, change agent, leadership,
research and education. The time dedicated to each of thesedomains will be based on the current program needs
and it is anticipated will vary as the role and program needs evolve.
EMPLOYMENT REQUIREMENTS:
Education/Experience:
Minimum of a four (4) year Bachelor's Degree in Health Sciencesor in a health‐related field, from an accredited
university or equivalent.
Minimum of five (5) years' experience working in a healthcareenvironment.
Minimum of two (2) years' of working in aleadership/supervisory role, preferably in a paramedic or trauma care
services environment.
Minimum of three (3) years' experience in adult educationprinciples will be considered an asset.
Evidence of ongoing professional academic growth.
Skills/Abilities:
Demonstrated knowledge of pre‐hospital medicine.
Demonstrated excellent presentation skills.
Demonstrate knowledge of curriculum design principles.
Proven ability to monitor and report on budgets.
Demonstrated ability to coach, advise and teach others usingthe principles of adult learning.
Demonstrated training, experience or utilization of leanmethodology for process improvement.
Demonstrated ability to independently identify issues, planimprovements, measure success and continue
improvement.
Knowledge of relevant legislation and principles of management,hospital committee structure, conflict
management and resolution, system needs analysis andorganizational assessment.
Ability to use tact and discretion in dealing with health careproviders and employees.
Demonstrated ability to effectively lead and problem solve asevidenced by the achievement of defined clinical
outcomes in a leadership role.
Knowledge and experience in change theory, adult learningprinciples and implementing quality improvements.
Excellent interpersonal, communication, and time managementskills.
Strong organizational, critical appraisal and analyticalskills.
Ability to work effectively both individually and as part of ateam.
Demonstrated coaching and mentoring skills.
Knowledge in computer applications and software (e.g.,GroupWise, Microsoft Office Suite Programs [Excel, Word,
PowerPoint]) and patient information systems.
A clear understanding of the role that operational excellencecan play in supporting the delivery of clinical
excellence of care.
Strong initiative and ability to work independently.
Salary Range: $47.128 to 55.443
The Health Sciences Centre strives to ensure the safety andsecurity of the patients, visitors, employees and assets
financial and otherwise. All offers of employment to externalcandidates shall be conditional upon: a satisfactory
Criminal Records Check (CRC) where indicated, to ensure theabsence of relevant criminal convictions; and proof of
full vaccination of all required doses of a COVID‐19 vaccineapproved by Health Canada to Occupational Health &
Safety.
The Hospital is committed to delivering healthcare in a mannerthat is consistent with Patient and Family Centred
Care. Applicants are required to have a demonstrated knowledge,understanding and commitment to this care
philosophy.
Candidates will have demonstrated adherence to the Hospital's Codeof Conduct. Regular attendance at work is
imperative, therefore, all applicants will have to demonstrate agood attendance record to be considered for this
position.
Joining our team means that you will be an integral part ofachieving our mission, vision and values.
Our Mission: We provide quality Care to Patients and Families, supported andadvanced by research, innovation
and education that is responsive to the needs of the peoples ofNorthwestern Ontario.
Our Vision: Exceptional care for every patient, every time.
Our Values: Diversity, Compassion, Excellence, Innovation, Accountability
We are committed to fostering an inclusive, equitable, andaccessible environment supporting diversity in our work
environment to provide quality care where all feel valued,respected, and supported. We are dedicated to building a
workforce reflective of the communities in which we live and serveand encourage Indigenous people, visible
minorities, and persons with disabilities to apply and self‐identify.Upon request, accommodations due to a disability
are available throughout the selection process. Additionally weare identified as an English/French speaking health
sciences centre and encourage bilingual candidates to apply.
If there are no qualified applicants for the above position, theHospital may, at their discretion, train unqualified
individuals.
