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SMS Coordinator

2 months ago


Thunder Bay, Ontario, Canada Ontario Ministry of Transportation Full time
Job Title: Safety Management System (SMS) Coordinator

Join the Ministry of Transportation's Remote Airports Office (RAO) as a Safety Management System (SMS) Coordinator and play a key role in ensuring the proper management of federal regulatory and airport certification requirements for airport operations, safety, and security programs at remote airports.

About the Role:

This is an exciting opportunity to work in a leadership role, delivering exceptional services to support the RAO's Safety Management System (SMS). As an SMS Coordinator, you will be responsible for coordinating the SMS and security program activities, including analyzing and assessing incident/accident reports, and providing support for airports accident/incident investigation.

Key Responsibilities:
  • Coordinate the Safety Management System (SMS) and security program activities, including analyzing and assessing incident/accident reports and providing support for airports accident/incident investigation
  • Develop and provide advice on the implementation of the Safety Management System (SMS)
  • Coordinate quality assurance (QA) activities for RAO's operations
  • Develop and/or provide advice on organization's security programs at airport (including security management systems, training and liaising with managers and airport contractors on security regulations, concerns and issues)
Requirements: Technical Knowledge:
  • Knowledge of regulations and legislation governing airport operations, safety, and security (e.g., Canadian Aviation Security Regulations (CASRs), provincial airports act and regulations, Canadian Aviation Regulations (CARs), etc.)
  • Knowledge of aviation accident/incident investigation techniques and protocols to complete reporting and analysis of accident/incidents and take corrective action
  • Knowledge of adult education instruction techniques to coordinate and deliver practical training and facilitate workshops
Analytical and Research Skills:
  • Ability to interpret, analyze and investigate issues related to airport safety, airport security, emergency incidents and accidents to provide expert advice
  • Knowledge of risk identification, mitigation and industry loss prevention techniques
  • Ability to prioritize issues, recommend action to senior staff/management and manage concurrent issues among stakeholders and clients
  • Ability to meet financial/regulatory requirements, assess operational and administrative needs, monitor performance and manage issues and program areas
  • Ability to utilize analytical and research skills to evaluate data, trends, standards, policies and protocols using multiple sources of information to identify requirements, develop options and make recommendations
Relationship Management and Consultation Skills:
  • Strong relationship management skills to work with a diverse workforce and culture found in northern Ontario and as a point of contact for day-to-day Safety Management System (SMS) and security issues
  • Developed relationship management and consultation skills to work effectively with partners and stakeholders in soliciting and providing information
  • Utilize negotiation and persuasion skills to get buy-in from various parties when implementing SMS plans and to ensure SMS program objectives are achieved
Communication Skills:
  • Developed written communication skills to communicate effectively with airport management, staff and external stakeholders
  • Utilize strong oral communication and presentation skills to provide advice and guidance on day to day matters to senior management, managers, airport staff and other personnel
About the Ministry of Transportation's Remote Airports Office (RAO):

The RAO is committed to building a workforce that reflects the communities we serve and to promoting a diverse, anti-racist, inclusive, accessible, merit-based, respectful and equitable workplace. We invite all interested individuals to join our team and contribute to the delivery of exceptional services to support the RAO's Safety Management System (SMS).