Operations Officer Iv

2 weeks ago

Montreal, Quebec, Canada TD Bank Full time
410757BR

Operations & Underwriting

Montreal, QC

May 31, 2023

Company Overview

Department Overview


Provides a broad range of operational support and/or performs general to specialized transactions and/or other processing activities for own functional area within Operations & Technology.

Supports partner relationships and is responsible for maintaining operational effectiveness to ensure business objectives, Service Level Goals and CEI targets are met.

Reports to a Team Manager within the Team Structure

Job Description:

CUSTOMER:

Positively contribute to the overall customer experience and loyalty index in each interaction
Ensure customer problems are handled appropriately by utilizing the established partner problem resolution process both internally and externally and escalating when required
Create and/or recognize exceptional customer service through established programs
Ensure all required processing and enquiries are fulfilled meeting Service Level Goals

SHAREHOLDER:

Complete assigned tasks accurately & within established standards
Actively participate in daily touch points and work distribution
Contribute to the achievement of satisfactory audits by understanding & following audit and process guidelines
Identify areas of risk and escalate as necessary
Be knowledgeable and comply with Bank Codes of Conduct
Identify, suggest and actively participate in process improvements
Demonstrate flexibility by adapting to change within business area and unit
Adopt new process and technology improvements
Ensure necessary due diligence is taken to support the accuracy of all transactions

Requirements:

EMPLOYEE TEAM:

Support reward and recognition programs throughout the year by recognizing peers and submitting award nominations
Support a diverse and inclusive workplace
Contribute to a positive and respectful work environment
Actively participate in performance management process including coaching, career development and utilizing P3, and pulse action planning
Meet changing business needs with flexibility
Encouraged to support your community by participating in team sponsored events and activities throughout the year when possible
Actively participate in any cross-skilling/ training opportunities

BREADTH & DEPTH
Works within moderately defined procedures and/or is responsible for activities involving multiple steps, systems, and jurisdictions
Transactions and activities require expert knowledge across a broad range or variety of products, processes or systems and where transactions could be characterized by moderate to high risk
Identifies and resolves issues within discretion and authority on processes or transactions or escalates internally as required
Generally interacts with internal customers / partners for functions performed and/or external customers
May provide process / policy guidance to others (e.g. within team, internal partners)
Focus of work spans from daily, weekly to monthly activities
Requires advanced knowledge of the business unit and operational functions for the business area supported as well as regulatory issues/requirements for jurisdictions supported

Additional Information


This position requires proficiency in a language other than French to support customers, employees or markets located outside the province of Quebec or who require services in a language other than French.

Hours

37.5

Inclusiveness


At TD, we are committed to fostering an inclusive, accessible environment, where all employees and customers feel valued, respected and supported.

We are dedicated to building a workforce that reflects the diversity of our customers and communities in which we live and serve.

If you require an accommodation for the recruitment/interview process (including alternate formats of materials, or accessible meeting rooms or other accommodation), please let us know and we will work with you to meet your needs.

  • Réceptionniste / Adjoint(E) Administratif(Ive)

    2 weeks ago

    Montreal, Quebec, Canada Maison Corbeil Full time

    Le travail en équipe vous motive ? Vous avez une passion pour le service à la clientèle de qualité ? Si vous recherchez un lieu de travail gratifiant, ce poste de **réceptionniste /** **adjoint(e) administratif(ive) **n'attend que vous.Maison Corbeil, division de g2mc inc, est un détaillant de meubles reconnu comme le leader québécois dans ce domaine...

  • Adjoint(e) administratif(ive) construction

    2 weeks ago

    Montreal, Quebec, Canada Groupe Minier Windfall Full time

    Groupe Minier Windfall est une société d'exploration minière axée sur l'acquisition, l'exploration et le développement de propriétés de ressources en métaux précieux au Canada. Notre principal objectif consiste à créer de la valeur pour toutes nos parties prenantes, notamment nos actionnaires, nos employés et nos communautés d'accueil. Afin de...

  • Assistant(E) Administratif(Ive)

    2 weeks ago

    Montreal, Quebec, Canada Divco Construction Full time

    English below- **Divco **est spécialisée dans la construction avec une mission simple : celle de concevoir, construire et développer des projets générateurs de valeur pour tous.Intégrer Divco, c'est intégrer une entreprise qui place l'humain au centre de ses démarches. La collaboration et le respect font partie des valeurs clés qui guident...

  • Adjoint(e) administratif(ive)

    2 weeks ago

    Montreal, Quebec, Canada SNC-Lavalin Full time

    Job Description Adjoint(e) administratif(ive) Si vous êtes à la recherche d'un employeur qui a des projets internationaux d'ingénierie de grande envergure à vous proposer. Si vous souhaitez faire la différence auprès d'une multitude de communautés en améliorant leur quotidien. Si vous souhaitez vous joindre à une équipe inclusive et...

  • Operations Officer

    2 weeks ago

    Montreal, Quebec, Canada Randstad Canada Full time

    Are you bilingual in French? Are you looking to gain experience within a top 5 bank? Do you have excellent back office skills? If so, this would be a great opportunity for youOur client, a top 5 bank, is looking for a Bilingual Operations Officer for a 12 month contract in Montréal. This is hybrid role - onsite 3 days a week (onsite Mon, Wed, Thurs). There...

  • Adjoint(E) Administratif(Ive)

    2 weeks ago

    Montreal, Quebec, Canada Résidence L'Alto Full time

    **À Montréal**:**Entreprise** : Résidence L'Alto**Statut** : Poste disponible**Type** : Temps plein**Quart de travail** : Jour**Salaire** : 23 $**Catégorie** : Administration**Lieu de travail** : Montréal**Sommaire du poste**:Des humains au service des humains Faites partie d'une équipe passionnée et compétente qui contribue activement au bien-être...

  • Operations Officer

    2 weeks ago

    Montreal, Quebec, Canada Royal Bank of Canada Full time

    Come Work with UsAt RBC, our culture is deeply supportive and rich in opportunity and reward. You will help our clients thrive and our communities prosper, empowered by a spirit of shared purpose.Whether you're helping clients find new opportunities, developing new technology, or providing expert advice to internal partners, you will be doing work that...

  • Secrétaire Administratif(Ive)

    2 weeks ago

    Montreal, Quebec, Canada Hydro Québec Full time

    **Concours**: **Titre à l'interne**:- Secrétaire administratif(ive) - CLASSE 2**Statut**:- Permanent**Durée**:- Permanent**Adresse**:- 855, rue Sainte-Catherine Est**Ville**:- Montréal**Horaire de travail**:- Variable 35 hrs, 5 jours**Fin d'affichage**:- 02/02/2024- _Le titre du poste affiché peut être différent de celui indiqué à la rubrique...

  • Secrétaire Administratif(Ive)

    2 weeks ago

    Montreal, Quebec, Canada Hydro Québec Full time

    **Concours**: **Titre à l'interne**:- Secrétaire administratif(ive) - CLASSE 2 (Affectation temporaire 6 mois)**Statut**:- Temporaire**Durée**:- 6 mois**Adresse**:- 75, boul. René-Lévesque Ouest (Siège Social Hydro-Québec)**Ville**:- Montréal**Horaire de travail**:- Variable 33.5 hrs, 5 jours**Fin d'affichage**:- 05/05/2024- _Le titre du poste...

  • Officer Operating Practices

    2 weeks ago

    Montreal, Quebec, Canada CN Full time

    Job Summary The Officer, Operating Practices is responsible for maintaining and updating Divisional Instructions for their assigned territory. The role creates and maintains relationships with Front Line Supervisors to provide rule interpretations as required. Main Responsibilities Operating Practices Subject Matter Expert (SME) ·Compose Operating...

  • Operations Officer

    2 weeks ago

    Montreal, Quebec, Canada TEKsystems Full time

    Our client, One of the Top 5 Banks , is looking to hire an Operations Officer to join there team based in Montreal, Quebec Job Description This role will be reporting to the Verbal Affirmation Team. Currently, the team goes into office once a week (Thursday), but this will change to 2 days a week . Qualifications: 1) Bilingual in French & English ...

  • Office Assistant C

    2 weeks ago

    Montreal, Quebec, Canada McGill University Full time

    Please refer to thejob aid for instructions on how to apply.Hiring Unit:Dean's Office, Faculty of ArtsTypical Functions:(i) Organizes individuals as well as events such as meetings, workshops and sessions.(ii) Conducts training during events, workshops or sessions.(iii) Acts as a liaison between the unit and internal or external parties to provide various...

  • Infrastructure Critique Du Centre de Données Iv

    2 weeks ago

    Montreal, Quebec, Canada Equinix Full time

    Infrastructure Critique du Centre de Données IV - Data Center Critical Facilities IV Equinix est la société de l'infrastructure numérique au monde, exploitant plus de 250 centres de données à travers le monde et fournissant des interconnexions à tous les nuages et réseaux clés. Les entreprises ont besoin d'un endroit unique pour simplifier et...

  • Adjoint-e Administratif-ive, Service à La

    2 weeks ago

    Montreal, Quebec, Canada Centre Rockland Full time

    **Ensemble, façonnons l'immobilier de demain**Cominar est à la recherche d'un-e**Adjoint**-**e administratif**-**ive, service à la clientèle**- pour son équipe de Montréal- Chez Cominar, nous sommes tous des créateurs de milieux de vie. Notre mission est d'enrichir l'expérience des occupants de nos immeubles, de nos consommateurs et de nos...

  • Adjoint-e Administratif-ive, Service à La

    2 weeks ago

    Montreal, Quebec, Canada Cominar Full time

    Ensemble, façonnons l'immobilier de demainCominar est à la recherche d'un-eAdjoint-e administratif-ive, service à la clientèlepour son équipe de MontréalChez Cominar, nous sommes tous des créateurs de milieux de vie. Notre mission est d'enrichir l'expérience des occupants de nos immeubles, de nos consommateurs et de nos employé-es. Nous croyons...

  • Office Assistant C

    2 weeks ago

    Montreal, Quebec, Canada McGill University Full time

    Please refer to thejob aid for instructions on how to apply.JOB SUMMARY:Under the direction of the immediate supervisor, the incumbent may perform some or all of the listed general administration functions. These functions are of high complexity and the incumbent performs them using general instruction.TYPICAL FUNCTIONS:(i) Organizes individuals as well as...

  • Operations Officer

    2 weeks ago

    Montreal, Quebec, Canada Entreinstitute Full time

    The Refugee Centre, a non-profit legal clinic dedicated to serving refugees and refugee claimants, is seeking a passionate and dedicated Operations Officer to oversee our daily activities. This position is pivotal in ensuring efficient operations, improving services to our clients, and supporting our administrative team. It is an excellent opportunity for an...

  • Bilingual Operations Officer

    2 weeks ago

    Montreal, Quebec, Canada Randstad Canada Full time

    Do you have Data Entry and Admin Experience? Are you looking to gain experience within a top 5 bank? Do you have excellent Multi-Tasking skills? If so, this would be a great opportunity for youOur client, a top 5 bank, is looking for a Bilingual Operations Officer for a 12 month contract in Montréal. This is a hybrid role.100% onsite till training. There is...

  • Adjoint(E) Administratif(Ive)

    2 weeks ago

    Montreal, Quebec, Canada St-Pierre et associés Full time

    ADJOINT(E) ADMINISTRATIF(IVE)**Qui nous sommes**Une entreprise de Montréal en pleine croissance, spécialisée en sciences du bâtiment au Canada. Son offre de services s'étend dans le vaste domaine des bâtiments et des structures et elle se spécialise en réhabilitation de structures tant pour le résidentiel, l'industriel, le commercial que pour...

  • Bilingual Operations Officer III

    2 weeks ago

    Montreal, Quebec, Canada TalentWorld Full time

    TalentWorld is recruiting for Bilingual French Operations Officer III plays a critical role in the Commercial Loans department, primarily responsible for the meticulous review of commercial security files and providing operational support to ensure accurate and timely processing of transactions. This position involves ordering, reviewing, and reconciling...