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Bilingual Operations Officer

3 months ago

Montreal, Quebec, Canada Randstad Canada Full time
Do you have Data Entry and Admin Experience? Are you looking to gain experience within a top 5 bank? Do you have excellent Multi-Tasking skills? If so, this would be a great opportunity for you


Our client, a top 5 bank, is looking for a Bilingual Operations Officer for a 12 month contract in Montréal.

This is a hybrid role.100% onsite till training. There is a high possibility of contract extension and conversion to full time opportunity.

Pay rate:
$ 25/ Hour

Working Hours:
Monday to Friday, 8am to 4pm or 8:30am to 4:30pm

Advantages

  • Gain experience within a top 5 bank
  • Potential for contract extension and conversion
  • Earn a competitive rate within the industry
  • Hybrid role
  • Long term project
Responsibilities
As a Bilingual Operations Officer, your duties will include but not limited to:

  • Providing a broad range of operational support and performs general to specialized transactions and/or other processing activities for own Operations and Business Services function.
  • Contributing to analysis/reporting on critical projects or special initiatives that strengthen our operating model/processes and elevate service quality.
  • Executing transactions accurately, on time and in line with established guidelines/procedures while adhering to formal or informal Service Level Agreement(s) (SLAs)
  • Referring or escalating process or operational issues as needed based on a solid understanding of the issue, connecting with the appropriate function/partner to facilitate resolution and ensure that service quality is maintained
  • Identifying opportunities to improve service delivery
  • Supporting partners with incoming transactions, validating information as needed to perform adjustments within authority levels
  • Interacting with partners by responding to requests in an effective and timely manner
Qualifications

  • Bilingual in French is required.
  • Admin experience- 1 years
  • Data Entry Experience- 1 years
  • Intermediate Excel- 1 years
  • Multi-Tasking and able to manage time to meet SLA
  • Strong Email Written Communication (Professional, Clear, Concise)
  • Takes Initiative and Proactive in Development
Nice to Have

  • A good understanding of reconciliation processes and systems- 1 years
  • Previous banking experience
  • Previous Education in Accounting, Finance, Business Administration, Economics
Summary
Interested in the Bilingual Operations Officer role in Montréal? Apply online today
Candidates moving to the next step of the recruitment process will be contacted.

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As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees.

In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.


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