Driver Trainer

1 week ago

Montreal, Quebec, Canada Johnston Equipment Full time

Job Summary:

Driver Training order entry and management, which includes assisting reps in the preparation of quotes as needed, trainer calendar management (no calendar optimization), bookings, and all related communication, importing and maintenance of all customer training participant data.


Key Work Activities:

Activity A Order Entry & Management

65%

  • Verify submitted Driver Training orders for audit purposes and JSOX compliance.
  • Enter and process Driver Training orders received from sales reps (example: online keys, bookings, inspection booklets, participant books, TTT kits, reprints, or any other Driver Training related order) as per service level agreement (SLA)
  • Manage trainer calendars by:
  • Holding dates and offering date availabilities to sales reps based on first come, first served basis
  • Cancelling and rescheduling sessions based on notice received from sales reps and trainers
  • Entering bookings as received (focus on order entry maximization and not calendar optimization)
  • Planning travel runs (road shows) for distant location clients while considering travel and expenses
  • Submit travel expense requests on Concur on behalf of trainers for all distant training requiring overnights, flights & rentals
  • Office Duties: Process credit cards inspection booklets & participant books packaging & shipping (Parts), TTT kit upload, packaging & shipping (DT operations), inhouse wallet card printing (DT operations)
  • Coordinate, plan, and book training for GNJ employees such as technicians, trainers, sales reps and all other GNJ department employees as needed.
  • Ensure all invoices are processed in the system as soon as order is completed
  • Invoice customers using internal order system
  • Follow up with trainers and reps for any missing supporting information or documents delaying invoicing
  • Credit and rebill customers as needed
  • Work together with internal departments (Customer care, A/R, and Central Invoicing team) on customer complaints, corrections, clarification, and disputes related to invoicing
  • Collect and send all credit card transaction information required for processing prior to

Activity B Importing, Reports & Record Management

15%

  • Prepare reports of training records (online key status & training course data) per client site(s) or parent company as requested by sales rep
  • Assist with training record inquiries such as expiration dates, certificate reprints, training course data and specifics, and any other related training data inquiry
  • Import online transfer records daily from online course platform into internal order system
  • Import all internal and external training session data received from trainers
  • Import external training data received from clients for sessions conducted by their inhouse trainer (inhouse TTT participant data record management)
  • Create and maintain customer data file and participants records
  • Send certification for participants

Activity C Interaction with Internal & External Clients (Reps, Trainers, Supervisors, Clients & Other Departments)

15%

  • Participate and support the onboarding process for new trainers
  • Communicate with trainer supervisor regarding any trainer issues or training concerns
  • Train and support new sales reps regarding DT courses and order requirements
  • Interdepartmental communication and support as required
  • Assist internal customers with Driver Training quote preparation as needed
  • Quote verification, training & coaching as required

Activity D Individual & Team

5%

  • Participate in team meetings and oneonones
  • Complete all Cyber security training as well as LMS training as needed
  • Prepare Standard of Work documents
  • Support and provide coverage for other team members
  • Meet KPIs and adhere to all SLAs
  • PODAR
Additional Qualifications

Education:

  • At least 1 year of Community College Certificate/Diploma
  • Adult Instructor or Trainer
  • Health and Safety, Power Equipment
  • Theory and Practical
  • Bachelor of Education, Bachelor of Education
  • General
  • Certificates & Designations
  • High School
  • Post secondary education

Skills:

  • Achieves Results
  • Perform well in a fastpaced environment
  • Ability to evaluate alternatives in order to make the right decision
  • Business Knowledge and Improvement
  • Identify Solutions
  • Mechanical Aptitude
  • Focus on Continuous Improvement
  • Collaborates with Others, Works Effectively with Others
  • Committed to Customers
  • Anticipates Customer Needs
  • Develops and Maintains Relationships
  • Communicates Effectively
  • Clear and Concise (oral and written communication)
  • Presentation Skills
  • Communicates with Confidence
  • Courteous and Professional Manner
  • Patience and Tact
  • Demonstrates Functional Expertise
  • Experiential Knowledge
  • Mobile Technology
  • Strong Problem Solving
  • Leads People and Teams
  • Performance Coaching
  • Strong Interpersonal Skills
  • Work Experience, 4 Years
  • Related Experience

  • Trainer

    1 week ago

    Montreal, Quebec, Canada Canada Post - Postes Canada Full time

    Job Requisition Id: 167160Business Function: Human ResourcesPrimary City: MontréalOther Location(s):Province: QuebecEmployment Type: Full-TimeEmployment Status: TemporaryLanguage Requirement: Bilingual Imperative (BBBB)Area of Competition: MontrealNumber of Vacancies 2Job Closing Date (MM/DD/YYYY): 04/15/2023The Trainer is accountable for the delivery of...

  • Trainer

    1 week ago

    Montreal, Quebec, Canada Canada Post Full time

    Select how often (in days) to receive an alert: Job Title: Trainer Location: Montréal, QC, CA Other Location(s): Employment Type: Full-Time Job ID: Employment Type: Full-Time Job Requisition Id: Business Function: Human Resources Primary City: Montréal Province: Quebec Employment Type: Full-Time Employment Status: Temporary Language...

  • Nam Road Safety Specialist

    1 week ago

    Montreal, Quebec, Canada Air Liquide Full time

    Company presentationA world leader in gases, technologies and services for Industry and Health, Air Liquide is present in 78 countries with approximately 64,500 employees and serves more than 3.8 million customers and patients. Oxygen, nitrogen and hydrogen are essential small molecules for life, matter and energy. They embody Air Liquide's scientific...

  • Road Safety and Compliance Specialist

    1 week ago

    Montreal, Quebec, Canada American Iron and Metal Full time

    Company DescriptionAmerican Iron & Metal (AIM) is a family-owned company and recognized global leader in the metal recycling industry with more than 125 sites and 4000 employees worldwide. We have continued to prosper for the last eight decades thanks to the dedication of our employees and the ongoing trust and support of our customers.Become part of team...

  • Formateur en gestion

    1 week ago

    Montreal, Quebec, Canada PBS Systems Inc. Full time

    Bilingual Software Trainer - Sales - Remote Montreal, QC, Canada Job Description Posted Wednesday, March 27, 2024 at 6:00 AM "PBS is the fastest growing "All Inclusive Business Platform" vendor in North America and we've only just begun" The Opportunity:We are changing the way people buy and service cars one dealership at a time. In business for over 30...

  • Dispatcher/répartiteur

    1 week ago

    Montreal, Quebec, Canada Remco Full time

    Imaginez votre carrière avec Remco Un chef de file dans l'industrie de l'entreposage et de la distribution, en tant que répartiteur, soutenant notre équipe de transport dynamique dans un environnement au rythme rapide.Imagine your career with Remco A Leader in the warehousing & distribution industry as a Dispatcher; supporting our dynamic transportation...

  • Learning & Development Consultant

    1 week ago

    Montreal, Quebec, Canada Purolator Full time

    Leading a team of L&D Operations Trainers, the L&D Consultant, will provide expertise, leadership, support and strategic guidance in the day-to-day operations and planning for Learning & Development of frontline employees, across the region. The role includes developing and implementing strategies to improve the employee experience in safety, quality and...

  • Dispatcher/répartiteur

    2 months ago

    Montreal, Quebec, Canada Remco Full time

    Imaginez votre carrière avec Remco Un chef de file dans l'industrie de l'entreposage et de la distribution, en tant que répartiteur, soutenant notre équipe de transport dynamique dans un environnement au rythme rapide. Imagine your career with Remco A Leader in the warehousing & distribution industry as a Dispatcher; supporting our dynamic transportation...

  • Dispatcher/répartiteur

    4 weeks ago

    Montreal, Quebec, Canada Remco Full time

    Imaginez votre carrière avec Remco Un chef de file dans l'industrie de l'entreposage et de la distribution, en tant que répartiteur, soutenant notre équipe de transport dynamique dans un environnement au rythme rapide. Imagine your career with Remco A Leader in the warehousing & distribution industry as a Dispatcher; supporting our dynamic transportation...

  • Trainer for Commercial Cooking Equipment

    1 week ago

    Montreal, Quebec, Canada Hardt Full time

    Key Areas of Responsibility Perform on-site hands-on training with our customers' staff which are national chains in thesupermarket and wholesale club segments related to commercial cooking equipment;Actively work with our customers on actual hands-on food preparation procedures;Travel to customer sites - on average 10 to 20 days per month (will include some...

  • Dispatch Route Leveler

    1 week ago

    Montreal, Quebec, Canada Remco Full time

    **Summary of Position**Grow your career with Remco A leader in the warehousing & distribution industry as a** Dispatch Route Leveler **for our team in Montreal, where you will assist in achieving the objectives of the P&D operation (% on-time delivery). Bring any discrepancies negatively impacting the P&D operation to the dispatch supervisor as well as any...

  • Dispatch Route Leveler

    1 week ago

    Montreal, Quebec, Canada Remco Full time

    Grow your career with Remco A leader in the warehousing & distribution industry as a Dispatch Route Leveler for our team in Montreal, where you will assist in achieving the objectives of the P&D operation (% on-time delivery). Bring any discrepancies negatively impacting the P&D operation to the dispatch supervisor as well as any driver problems negatively...

  • Account Executive

    1 week ago

    Montreal, Quebec, Canada Genetec Full time

    The team:The Sales Team is a diverse group of team-oriented individuals that serve as the backbone of the overall sales process. We strive to provide customers with valuable, well architected solutions that not only meet their current needs but can grow along with them. We challenge the status quo and bring technical creativity to a fast-paced environment....

  • District Business Manager

    1 week ago

    Montreal, Quebec, Canada Impres Full time

    En tant que directeur des ventes, vous aurez la responsabilité de diriger et de soutenir notre équipe hautement motivée de représentants des ventes pharmaceutiques dans la promotion des produits auprès des médecins de famille et des pharmaciens. Vous fournirez des conseils et des commentaires sur les compétences de vente, la connaissance des...

  • MBA, Product Marketing Manager

    1 week ago

    Montreal, Quebec, Canada Momentum Financial Services Group Full time

    Momentum Financial Services is a leading provider of financial services in North America. Through our retail network of over 400 locations, known as Moneymart, Insta Cheques and the Cheque Cashing store, we provide access to cash and related products to help our customers achieve their goals.Through this ever-evolving suite of services, we empower customers...

  • Dispatcher

    1 week ago

    Montreal, Quebec, Canada US Embassy and Consulates in Canada Full time

    Hiring Path: Open to the publicWho May Apply/Clarification From the Agency:For USEFM - FP is 09. Actual FP salary determined by Washington D.C. All Interested Applicants / All SourcesSecurity Clearance Required:Moderate Risk Public TrustAppointment TypePermanentAppointment Type Details:Marketing Statement:We encourage you to read and understand the Eight (8)...

  • Cleaning Technician

    1 week ago

    Montreal, Quebec, Canada Midóri Cleaning Full time

    About usMidóri Cleaning is a professional residential/commercial cleaning company that prides itself on providing the best customer service, yes, the best We specialize in high quality work, servicing homes/businesses all over Montréal and surrounding areas. We are looking for energetic & positive individuals looking to make an exciting career in cleaning...

  • Chargé de compte

    1 week ago

    Montreal, Quebec, Canada Genetec Full time

    Notre famille, composée de plus de 2000 personnes dans le monde entier, est constituée d'individus diversifiés qui sont passionnés par la technologie et sont rapides à essayer de nouvelles idées, même si cela signifie risquer l'échec. Développer le territoire de vente assigné pour les produits de l'entreprise et travailler sur des projets à...

  • Analyst, International Transportation

    1 week ago

    Montreal, Quebec, Canada ALDO Group Full time

    Job Title: Analyst, International TransportationDepartment:Supply ChainLooking to unbox your full potential? STEP UP with the ALDO GROUP.WE'RE ON A JOURNEY TO CREATE A WORLD OF LOVE, CONFIDENCE AND BELONGINGThe ALDO Group has been on this journey for over 50 years. We believe that our passionate associates are at the heart of our success, and that with them...

  • Community Health Navigator

    1 week ago

    Montreal, Quebec, Canada PAQ Full time

    Job PurposeAs a part of the PAQ team, you will be joining a group of individuals who are committed to helping change the lives of Indigenous men and women in Montreal. Working closely with community members to meet their long-term health goals, you will have the opportunity to see the life changing benefits of your work on a daily basis. Working with...