BDC Manager

1 week ago


Ottawa, Ontario, Canada Car-On Automotive Group Full time

Business Development Manager


WE OFFER:

High performance cultureFocused on customer experienceHands on management staffTransparentPromote from withinExcellent opportunity for career growth

RESPONSIBILITIES:

Create, maintain and measure the internet business development processesGenerate appointments and quotes by means of proactive outbound prospecting and lead activity management in an effort to qualify and market to potential customersHandle inbound service appointment calls and leadsGenerate appointments on outstanding campaigns and lost customersHandle all incoming internet leadsBe available to respond to email inquiries in a professional, well-spoken mannerDirect customers to product information resources, including those available on the internetCheck email frequently and respond to inquiries immediatelyDeliver inquiries/messages intended for other sales personnel and service departments promptlyHold yourself and others to high moral and ethical standards and conduct yourself with honesty and integrityManage business development representatives for lead generation processDevelop and maintain the new hire and interview processes for all BDC reps/appointment coordinatorsOversee CRM usage

REQUIREMENTS:

Previous automotive dealership experienceValid OMVICSuperior communication skills, both oral and writtenBilingual in English and French a plusOutstanding organizational skillsPrevious CRM ExperienceMicrosoft Office ExperienceAbility to stay strong and calm in a stressful environment; must thrive under pressureJob Posted by ApplicantPro

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