Bdc Representative/appointment Coordinator

3 weeks ago


Ottawa, Canada Carling Motors Co. Full time

**Carling Motors** is currently looking for a Full Time Business Development Centre Representative/Appointment Coordinator to join our Dealership. As a key player in our dealership, you will be responsible for managing inbound and outbound customer communications, scheduling appointments, and ensuring a seamless transition between online inquiries and in-person visits.

**Responsibilities and Duties**
- : Efficiently handle and nurture leads generated through various channels, ensuring prompt and effective communication to convert leads into showroom visits and vehicle sales.
- : Schedule appointments for test drives, service appointments, and follow-up calls to maximize customer engagement and satisfaction.
- : Stay up-to-date on vehicles, features, and industry trends to provide accurate and compelling information to potential customers.
- : Maintain accurate and organized customer information in the CRM system, ensuring data integrity and using it to identify opportunities for follow-up and outreach.
- : Work closely with the sales team, service department, and management to ensure seamless communication and a cohesive customer experience.
- : Strive to exceed customer expectations by providing exceptional service and resolving inquiries or concerns promptly.

**Qualifications**:

- Strong will and a desire to succeed
- Strong communication and interpersonal skills
- Ability to multitask and prioritize in a dynamic environment
- Enthusiastic and positive attitude with a commitment to delivering outstanding customer service.
- A highly organized individual, who is motivated by high earning potential, is detail-oriented, customer-focused, creative, and enjoys selling and developing new business over the phone.
- Must be team & goal oriented.
- Must be positive and enthusiastic.
- Must demonstrate the desire to meet and exceed team sales goals.
- Previous experience in a customer service, sales, or BDC role is preferred
- Automotive experience is an asset.

**What we provide**:

- A comfortable and professional working environment
- Work stability: family-run organization serving the Ottawa area for over 60 years
- Stable consistent hours
- Employee discounts
- Benefit Plan
- Competitive salary and performance-based incentives.
- Training and development opportunities for career growth

**Job Types**: Permanent, Full-time

**Benefits**:

- Dental care
- Disability insurance
- Extended health care
- Vision care

Schedule:

- Monday to Friday

Supplemental pay types:

- Bonus pay

**Experience**:

- Automotive: 1 year (preferred)

**Language**:

- French (preferred)

Work Location: In person



  • Ottawa, Canada MAG Management Corporation Full time

    About Myers Myers Automotive Group is all about Ottawa. The people on our team are your friends and neighbours. Our kids go to school together, play sports together, and succeed together. We sit on parents’ councils and volunteer with you to make good things happen. We sponsor teams and charity events. We are the community we serve. We stand behind a...


  • Ottawa, Canada Ontario Hyundai Full time

    Overview The Sales Business Development Center (BDC) Representative answers incoming telephone calls and greets visitors in a friendly, interested, and helpful manner. He or she receives, processes, and coordinates all incoming sales inquiries, showroom floor requests, and internet queries. In addition, he or she performs clerical and administrative duties...


  • Ottawa, Canada BDC Full time

    Viens faire banque à part. Choisir BDC comme employeur , c’est évoluer dans un milieu de travail sain, inclusif, riche de compétences et qui met de l'avant les meilleures conditions pour rassembler des équipes uniques où le pouvoir d'agir est réel. C’est aussi être au centre de projets économiques et financiers ambitieux afin de voir plus...


  • Ottawa, Ontario, Canada BDC Full time

    Viens faire banque à part. Choisir BDC comme employeur , c'est évoluer dans un milieu de travail sain, inclusif, riche de compétences et qui met de l'avant les meilleures conditions pour rassembler des équipes uniques où le pouvoir d'agir est réel. C'est aussi être au centre de projets économiques et financiers ambitieux afin de voir plus loin...


  • Ottawa, Canada Myers Automotive Group Full time

    The Myers Automotive Group is looking for energetic and motivated individuals to join our team. This is a customer service position in our Business Development Centre working at least 20-40 hours a week (hours are flexible). The BDC Representative responds to customer internet and telephone inquiries to help ensure the dealerships reach maximum profit...


  • Ottawa, Canada Surgenor Ottawa Full time

    **Looking for a change?** **Somewhere where you can lay roots and start a rewarding career where you control your level of income?** **Look no further!** In business for over 50 years, the **Surgenor Automotive Group **is a family-owned company that continually strives to provide the best possible customer service which is only made possible with our...


  • Ottawa, Canada Surgenor Ottawa Full time

    **Looking for a change?** **Somewhere where you can lay roots and start a rewarding career where you control your level of income?** **Look no further!** In business for over 50 years, the **Surgenor Automotive Group **is a family-owned company that continually strives to provide the best possible customer service which is only made possible with our...


  • Ottawa, Canada Surgenor Automotive Group Full time

    **Looking for a change?** **Somewhere where you can lay roots and start a rewarding career where you control your level of income?** **Look no further!** In business for over 50 years, the **Surgenor Automotive Group**is a family-owned company that continually strives to provide the best possible customer service which is only made possible with our...


  • Ottawa, Canada Belair Lexus Full time

    Bel-Air Lexus is looking for 2 FULL-TIME APPOINTMENT COORDINATORS **Position overview** The Automotive Appointment Coordinator is responsible for scheduling, managing service appointments and showroom traffic flow, ensuring that customers receive prompt and efficient service. This role requires excellent communication skills, attention to detail, and the...


  • Ottawa, Canada Bank Street Toyota Full time

    **Bank Street Toyota **is currently seeking a **Service Appointment Coordinator **to join our team**. **If you are looking for an exciting new opportunity with career potential, you are encouraged to apply! **Responsibilities**: The Appointment Coordinator is responsible for developing, processing, managing, following up and tracking all customers as it...


  • Ottawa, Canada TAYLOR CREEK VOLKSWAGEN Full time

    Taylor Creek Volkswagen is looking for a customer service champion to join us as a full-time **Service** **Appointment Coordinator.** This is your opportunity to work in a fun and professional family-owned dealership and to be part of a great Volkswagen team! At Taylor Creek Volkswagen, we are proud to be recognized as one of the nation’s best Volkswagen...


  • Ottawa, Canada AlfaDefence Security inc. Full time

    **Job Title: Business Development Consultant (BDC) - Security Services** **Location**: Ottawa, Ontario **Company**: AlfaDefence Security Inc. **About Us**: AlfaDefence Security Inc. is a leading provider of security services, committed to ensuring the safety and protection of our clients' assets. With a focus on innovation and client satisfaction, we...


  • Ottawa, Canada Royal College of Physicians and Surgeons of Canada Full time

    Job Title: Exam Board Appointments Coordinator TMCE Exam Production Permanent Reporting to the Manager, Exams production, the Exam Board Appointment Coordinator is responsible for coordination of the appointment and orientation process for all committee members within assigned unit. You will provide exceptional administrative support to the manager and...


  • Ottawa, Canada Bel-Air Toyota Full time

    **Bel-Air Toyota is looking for an Appointment Coordinator!** **Company Profile** Welcome to the Dealer that dares to be different. Our family-owned and operated dealership has thrived on pleasing customers in the Ottawa/Gatineau area since 1970. Over the years, we've perfected an exceptional formula of outstanding vehicles, first-class service, and...


  • Ottawa, Canada Smedia Full time

    sMedia’s goal is to provide our customers with high-quality products and services combined with an excellent, transparent experience. We’re looking for team members who are accountable, passionate about digital advertising and automotive, and who will speak up and actively participate in improving our Customer Experience. Business Development...


  • Ottawa, Ontario, Canada Ontario Hyundai Part time

    Company OverviewThe Part Time Service Business Development Representative plays a crucial role in the success of Ontario Hyundai's Service department. As a key member of our team, you will be responsible for answering incoming telephone calls and greeting visitors in a friendly, interested, and helpful manner.ResponsibilitiesFollow up with prospective...


  • Ottawa, Canada BDC Full time

    Avania is seeking an experienced, results-driven Director, Marketing to lead and oversee the development and execution of marketing strategies that promote our services to prospective clients. The ideal candidate will have a deep understanding of the MedTech and CRO industries, a passion for innovative marketing approaches, and proven success in developing...


  • Ottawa, Canada Surgenor Ottawa Full time

    **Surgenor Ottawa Chevrolet-Buick-GMC-Cadillac is currently seeking an individual to join our team as an Appointment Coordinator for our busy Service Department.** In business for over 50 years, the Surgenor Automotive Group is a family-owned company that continually strives to provide the best possible customer service which is only made possible with our...


  • Ottawa, Canada Alpha Auto Group - Civic Motors Honda Full time

    Alpha Auto Group ("AAG") is a growing and nationally focused auto dealer group based in Toronto, with various locations across Canada and the USA. AAG’s mission is deeply rooted in delivering best in class service for our valued customers by putting our customers first through world class service. With the ever increasing demand for support and service in...


  • Ottawa, Canada Jim Keay Ford Lincoln Full time

    The Appointment Coordinator/Customer Agent Specialist reminds customers of required service appointments, reschedules no shows and promotes dealership campaigns and special events. **Job Details** - Greets customers in a friendly and courteous manner; - Demonstrates tact and diplomacy when dealing with customer complaints; - Listens to customer needs and...