First Nations/metis/inuit Candidates

2 weeks ago

Ottawa, Canada BDC - Indigenous Recruitment Full time

**The following job posting and assessment questions were crafted by Kiinago Biinoogi Muskiiki (‘**_Our Children’s Medicine’ _**in English) in consultation with Indigenous Elders, Knowledge Keepers and other members of the community. Applications housed on this platform provide a unique opportunity for First Nations, Métis and Inuit job seekers to have the option of sharing their whole selves with potential employers, including their lived experience and transferable skills. For more information, visit **ourchildrensmedicine.ca**

**Are you a First Nations, Metis, or Inuit individual who has a passion for connecting with people? Do you want the organization you work with to help you develop your skills?**

We're looking for you to join our team as a **Client Relationship Officer** in **Ottawa, ON**

As an Officer, you'll be delivering exceptional customer service to your clients by meeting their individual needs. You'll be responsible for performing office activities efficiently, have the opportunity to collaborate with your team, and provide holistic administrative support.

**More of what you'll be doing includes**:

- Utilizing your analytical skills by participating in the development of portfolios to uncover financial opportunities and create unique solutions to meet clients needs
- Contributing to marketing initiatives by organizing events, campaigns, and activities, including preparing marketing communications and providing logístical support
- Managing a variety of projects to support our internal teams and initiatives
- Preparing letters, proposals, and contracts to clients and professionals
- Maintaining business relationships with various external organizations and help promote our financing services with influencers and prospects
- Using your financial knowledge to screen and conduct interviews potential clients and prospects**APERÇU DU POSTE**

En tant qu’agente ou agent principal.e, relation client.es, vous offrez un service à la clientèle exceptionnel aux clients de BDC en répondant à leurs besoins individuels. Vous êtes particulièrement responsable de l’exécution efficace des activités de bureau, et vous faites preuve d’esprit d’équipe et de collaboration en fournissant un soutien administratif aux membres de votre équipe. Si vous êtes à la recherche d’une organisation qui investit dans votre talent, c’est l’occasion pour vous de vous joindre à notre équipe engagée et diversifiée.

**LES DÉFIS QUI VOUS ATTENDENT**

Voici à quoi ressemble une semaine-type:

- Vous mettez à profit votre capacité d’analyse en participant activement au développement du portefeuille afin de déceler les occasions de financement et d’élaborer des solutions novatrices à valeur ajoutée répondant aux besoins de la clientèle;
- Vous prenez part aux efforts de marketing en organisant des événements, des campagnes et des activités, ce qui inclut la préparation des communications de marketing et un soutien logistique sur place;
- Vous aimez gérer des projets multiples pour soutenir nos équipes et initiatives internes.
- Vous préparez les lettres et les propositions et/ou contrats aux client.es et aux professionnel.les. Votre rigueur vous permet d’assurer l’exactitude des informations ainsi que d’assurer des suivis efficaces;
- Vous contribuez au maintien des relations professionnelles avec divers organismes externes et aidez à la promotion des services de financement de BDC auprès des agent.es d’influence et des client.es potentiel.les;
- Grâce à vos connaissances financières, vous effectuez les activités de préqualification et d’évaluation de cote de risque pour les client.es existant.es et potentiel.les, en plus de réaliser l’entrevue initiale avec les client.es et d’autres activités.

**CE QUE NOUS RECHERCHONS**

Si vous pouvez répondre **OUI** aux questions suivantes, vous pourriez être la personne que nous recherchons:

- Grâce à votre expérience en relations avec la clientèle, vous faites preuve d’initiative et savez écouter et identifier les occasions de vente ? Plus encore, vous détenez aussi l’expérience dans le domaine bancaire ?
- On vous décrit comme une personne très organisée, rigoureuse et ayant la capacité de bien établir ses priorités, ce qui vous permet de respecter des échéanciers ?
- Vous faites preuve d’une grande capacité d’adaptation face aux différentes situations ?
- Vous détenez un Baccalauréat en administration des affaires ou dans un domaine connexe ?
- Excellente communication en anglais et en français est requise

**REQUIREMENTS**:

- Self-Identify as First Nations, Metis, or Inuit
- Strong oral/written communication skills
- Post-secondary degree, diploma, or certification in Business Administration or a related field
- Customer service experience, preferably in the banking industry
- Highly organized, able to prioritize and manage competing deadlines
- Able to adapt to a varie

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