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Team Assistant

3 months ago

Sudbury, Ontario, Canada North East Local Health Integration Network Full time

We are Home and Community Care Support Services, ready to serve everyperson in Ontario. We partner with patients and caregivers,family physicians, hospitals, long-term care and retirement homes, serviceproviders and Ontario Health Teams, to deliver responsive, accessible,integrated, patient-centred care.

Region: Manitoulin/Sudbury

Description:

CARE AND BE CARED FOR – THIS ISYOUR HOME

Are you highly organized, detail-oriented and able to work accurately in a busyenvironment with frequent interruptions? Are you seeking a rewarding careerthat cares for others, in an organization that cares for you? You're looking inthe right place.

As a Team Assistant,you will provide support for the assigned team in their daily activities toensure that patients receive prompt, effective customer service.

By applying your health care administrative supportexperience – you will have the opportunity to play a key rolein providing connected, accessible, patient-centred care – and be supported byour collaborative team that includes over 8,000 regulated health care and otherprofessionals.

A sa valued team member, your mission will be to help our patients be healthier at home, while you benefitfrom our supports for professional growth, personal wellness and work-life balance.

What will you do?

· Provide administrative support services to amulti-disciplinary team

· Process new referrals, and orders for services, supplies andequipment

· Process and assist in managing confidential patient records

· Enter, update and maintain a high volume of patient data inthe electronic database

· Answer a high volume of telephone inquiries from patients,families and service providers, and refer callers as appropriate

· Provide back-up support to other positions, as required

What must you have?

· A Grade12 diploma (minimum)

· Relevantexperience providing clerical support services in a computerized officeenvironment

· Accuratekeyboarding/data-entry skills

· Proficientwith database software, MS Word, Excel, and other applications in a Windowsenvironment

· Excellentorganizational skills and ability to work independently with minimalsupervision

· Advancedmulti-tasking skills, with the ability to meet performance and service goals

· Exceptionalinterpersonal skills and ability to work as part of a team and interacttactfully and sensitively with patients from wide-ranging cultural, ethnic andsocio-economic backgrounds

  • Excellent oral and written communicationskills in English, including strong listening skills
  • Flexibilityto work a schedule that includes days, evenings and weekends to meetorganizational needs.

· We havea mandatory COVID-19 vaccination policy. As a condition of employment, allemployees are required to submit proof of COVID-19 vaccination status prior tostart date.

What wouldgive you the edge?

· A college diploma in the health or socialservices field, or business/office administration

· Familiarity with medical terminology, and officeadministrative procedures/concepts

· Knowledge of services provided by Home andCommunity Care Support Services

· Ability to speak French or another secondlanguage

French Proficiency: French required

Salary: To be determined

Terms of Employment: Part-Time

Deadline for Application: Thursday, August 22, 2024

We know wellness issupported with work-life balance. In an inclusive culture committed to support your passion forcontinuous learning, growth and innovation, we offer: ?

§ Membership in a world class defined benefitpension plan ?

Who are we?

We are Home and Community Care Support Services, ready to serve everyperson in Ontario. We partner with patients and caregivers,family physicians, hospitals, long-term care and retirement homes, serviceproviders and Ontario Health Teams, to deliver responsive, accessible,integrated, patient-centred care.

Ifyou're interested in driving excellence in care and servicedelivery , and seekingan unparalleled opportunity to lead and learn, partner and connect, care and becared for, this is your home.

Equity, Inclusion, Diversity and Anti-RacismCommitment

Home andCommunity Care Support Services is committed to a culture of equity, inclusion,diversity and anti-racism. We are committed to attracting, engaging anddeveloping a workforce that reflects the diverse communities we serve. Wewelcome and encourage applications from all qualified applicants.Accommodations for persons with disabilities required during the recruitmentprocess are available upon request .

We thank all applicants for their interest; however, onlythose selected for an interview will be contacted.

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