Team Assistant

14 hours ago

Sudbury, Ontario, Canada Home and Community Care Support Services Full time

**Job Summary:** We are seeking a highly organized and detail-oriented Team Assistant to provide administrative support to our team in a busy environment.

We are Ontario Health atHome, a leading provider of healthcare services in Ontario. Our mission is to deliver responsive, accessible, integrated, patient-centred care to every person in Ontario.

As a Team Assistant, you will play a key role in providing connected, accessible, patient-centred care. You will be supported by our collaborative team of over 9,000 regulated health care and other professionals.

**Key Responsibilities:**

  • Provide administrative support services to Care Coordinators
  • Process new referrals, orders for services, supplies and equipment
  • Process and manage confidential patient records
  • Enter, update and maintain patient data in the electronic database
  • Answer telephone inquiries from patients, families and service providers
  • Provide back-up support to other positions, as required

**Requirements:**

  • A Grade 12 diploma (minimum)
  • Relevant experience providing clerical support services in a computerized office environment
  • Accurate keyboarding/data-entry skills
  • Proficient with database software, MS Word and Excel, and other applications in a Windows environment
  • Excellent organizational skills and ability to work with minimal supervision
  • Advanced multi-tasking skills, with the ability to meet performance and service goals
  • Exceptional interpersonal skills and ability to work as part of a team
  • Excellent oral and written communication skills, including strong listening skills
  • Flexibility to work a schedule that includes days, evenings and weekends
  • Advanced oral and written proficiency in English is essential

**Preferred Qualifications:**

  • A college diploma in the health or social services field, or business/office administration
  • Familiarity with medical terminology, and office administrative procedures/concepts
  • Knowledge of services provided by Home and Community Care Support Services
  • Ability to speak French or another second language

**What We Offer:**

  • Attractive comprehensive compensation packages and benefits
  • Hourly wage of $25.35 to $29.46 as per the OPSEU Collective Agreement
  • Valuable development opportunities
  • Membership in a world class defined benefit pension plan

We are committed to a culture of equity, inclusion, diversity and anti-racism. We welcome and encourage applications from all qualified applicants. Accommodations for persons with disabilities required during the recruitment process are available upon request.

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