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Restaurant Team Lead

2 months ago


Sudbury, Ontario, Canada Subway Full time
Job Summary

We are seeking a highly skilled Restaurant Assistant Manager to join our team at Subway. As a key member of our management team, you will be responsible for overseeing the daily operations of our restaurant, ensuring exceptional customer service, and driving sales growth.

Key Responsibilities
  • Operations Management
    • Manage the day-to-day operations of the restaurant, including inventory management, cash handling, and employee supervision.
    • Ensure that all health and safety regulations are followed, and maintain a clean and safe working environment.
  • Customer Service
    • Provide exceptional customer service, responding to customer complaints and concerns in a professional and timely manner.
    • Ensure that all customers receive a positive experience, and that their needs are met.
  • Team Leadership
    • Supervise and train a team of 3-4 employees, providing guidance and support to ensure that they are meeting their job responsibilities.
    • Conduct performance reviews, and provide feedback to employees to help them improve their performance.
  • Administrative Tasks
    • Manage the restaurant's inventory, including ordering supplies and maintaining accurate records.
    • Prepare and submit reports, including cash reports and balance sheets.
Requirements
  • Education
    • College, CEGEP, or other non-university certificate or diploma from a program of 1 year to 2 years.
  • Experience
    • 1 year to less than 2 years of experience in a restaurant management role.
  • Certifications
    • Safe Food Handling certificate.
  • Skills
    • Excellent communication and leadership skills.
    • Ability to work in a fast-paced environment, and to multitask.
    • Proficiency in MS Office, including Excel, Word, and Outlook.
Working Conditions

The Restaurant Assistant Manager will work in a fast-paced environment, with a high level of physical activity required. The ability to stand for extended periods, and to work under pressure is essential.

What We Offer
  • Free Parking
  • Permanent Work Term
  • 40 Hours per Week
  • Work Language: English