Appointment Coordinator- Bdc

1 week ago


Pickering, Ontario, Canada Bessada Kia of Ajax and Pickering Full time

Purpose:

Responsibilities:

  • Ensure that all inbound calls are handled in a timely and effective manner for service department and dealership.
  • Perform outbound calls.
  • Follow scripts and guidelines on all inbound and outbound calls.
  • Be prepared, friendly, knowledgeable, and confident on every call.
  • Ensure all the appointments are set accordingly.
  • Schedule appointments timely appointments,
  • Deliver inquiries/messages intended for other service personnel and departments promptly.
  • Commitment to remain informed about product.

Job Requirements:
Skills / Experience


  • Automotive/Service Dealership knowledge and experience a must.
  • Prior experience in a Dealership environment is a must. Back round with CDK system. Customer service and/or reception highly preferred.
  • Excellent verbal/written communication skills.
  • Customer contact experience required.
  • Outgoing and patient personality with good customer relations ability.
  • Professional Personal Experience is a must along with being a Team player.
  • Excellent work ethic
  • Experience with ADP/CDK Computer systems
  • Xtime appointment system
  • Automotive Dealership experience required.
  • Must be on time, cheerful, and team player.
  • Must be able to work on Saturdays if needed.
  • Selfmotivated
  • Appointment Coordinator/phone/ experience a plus

Job Types:
Full-time, Part-time

Salary:
$18.00-$22.00 per hour

Benefits:

  • Dental care
  • Extended health care
  • Life insurance
  • Vision care

Flexible Language Requirement:

  • French not required

Schedule:

  • Monday to Friday
  • Weekend availability

Experience:

  • Automotive: 1 year (required)
Customer Service: 1 year (required)

Work Location:
In person

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