Service Appointment Coordinator

5 months ago


Pickering, Canada Formula Ford Lincoln Full time

International Auto Group (IAG) boasts seven dealerships across the GTA which encompasses 10 legendary brands.

Formula Ford Lincoln is seeking an enthusiastic, confident, positive, self-motivated team member who is looking to embark on an exciting career with us as a Service Appointment Coordinator.

**Location**:940 Kingston Rd, Pickering, ON ON L1V1B3**

We are looking for an individual who is reliable, honest, organized, detail-oriented and has a strong desire to succeed.

As a key member of the International Auto Group team, the Service Appointment Coordinator is responsible for handling the administrative functions of the service process.

**Responsibilities**
- Responsible for monitoring each job completion time by technician, while ensuring appropriate charges are applied for work completed.
- Maintain communication with members of the Parts, Service, and Sales Departments to ensure that tasks are completed in a timely manner and in coordination with schedules.
- Write up repair orders for preparation of New/Pre-Owned inventory for sale.
- Arrange and invoice sublet repairs.
- Ensure timely completion of all work requests so that vehicle can be delivered as scheduled.
- Maintain awareness of factory-recommended maintenance schedules.
- Chat online with customers surfing on the company's website
- Provide information on and actively promote motor vehicles or promotions
- Build trust and maintain a solid business relationship with customers
- Additional duties as assigned.

**Qualifications**
- Proficient in the use of Microsoft Office.
- Experience using CDK/ADP or other Dealer Management Systems an asset.
- Excellent written and communication skills.
- Exceptional organizational and stress management skills to complete daily tasks.
- Demonstrate a high level of attention to detail.

**We believe that our strongest resources are our team, and we offer the following**:

- A Competitive Compensation Plan that is top of the market.
- Health and Dental Benefits Program.
- Ongoing training and support.
- A great place to work and grow into your career and income

Go to our website to see more about our company and the many reasons why you will want to work for us We do thank all applicants in advance, but only those selected for an interview will be contacted. Thank you for your interest

In accordance with the Accessibility for Ontarians with Disabilities Act, 2005 (AODA), IAG will also provide reasonable accommodations, accessible formats and communication supports upon request to persons with disabilities who take part in all aspects of the recruitment and selection process. © 2019 Cars and Jobs



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