Administrative Coordinator

1 week ago


Etobicoke, Ontario, Canada Home Instead Full time

_Home Instead is a franchise-based network that is committed to providing dependable, compassionate elderly care services such as personal care, Alzheimer's & Dementia care, companionship and home help.

_

Are you a Customer Service professional? Do you want to work in a position that will provide significant fulfillment? Would you like to join an energetic team who is committed to collectively enhancing the lives of seniors in our community?

The Service Coordinator is expected to perform a variety of duties that relate to client care and service delivery. They are responsible for providing the highest level of quality service to all clients and family members.

In addition, the Service Coordinator will work hand-in-hand with the team to ensure a positive, cohesive and supportive environment for all employees.


As a Home Instead Employee, you receive:


  • Job Training
  • initial and on-going training is consistently provided
-
Work Local - serve seniors in your own community
-
Social Environment - give you the opportunity to meet new people, develop meaningful relationships and work cohesively with a team
-
Personal Satisfaction - you will make a difference in someone's life
-
Growth Opportunities - grow your career in various avenues
-
Incentives - competitive incentive plan to reward continued growth in metrics
-
Competitive Compensation Plan - includes RRSP matching and company benefits

Essential Job Functions:

  • Ensure the needs of the client, family, employee and company are consistently being met
  • Ensure that all key indicators are met or exceeded including increasing hours, decreasing cancelled shifts & ensuring staffing is done in a thoughtful manner where consideration on compatibility is of the utmost importance
  • Take the lead with managing the client/CAREGiver schedule portfolio by being accountable for all scheduling transactions on a daily basis
  • Coordinate client/CAREGiver introductions and Quality Assurance visits
  • Ensure client and CAREGiver satisfaction through compatibility surveys, communication of care plan and updates
  • Build trust by complying to our Quality Management System
  • Maintain accurate client and CAREGiver records in ClearCare
  • Monitor, mediate, and log both client and CAREGiver activity and follow up on CAREGiver assignments and client service in ClearCare
  • Participate in the CAREGiver retention programs and coordinate CAREGiver of the month recognition
  • Answer each incoming calls in a friendly, professional and knowledgeable manner
  • Provide assistance to team members as needed
  • Provide support in the field, if required, by participating in introduction visits along with other client and/or CAREGiver based requests made by the General Manager. You must drive and have a reliable vehicle to provide this service.
  • Other duties as assigned by management

Job Requirements:

  • Schedule is from Tuesday-Saturday from 8:30am 5pm
  • A vehicle and auto insurance is preferred
  • Provides top notch customer service to internal and external customers
  • Thrives in a fastpaced environment and is an expert in multitasking
  • Highly organized with special attention to detail
  • Demonstrate common sense in decision making while anticipating the consequences of decisions.
  • Discern when there is a need for quick decisions or more thorough assessments
  • Ability to work independently and meet deadlines
  • Ability maintain confidentiality of information

Pay:
$40,000.00 per year

Benefits:

  • Dental care
  • Paid time off
  • Vision care

Supplemental pay types:

  • Bonus pay

Application question(s):

  • Do you live in Etobicoke, ON

Experience:

  • Administrative experience: 1 year (preferred)

Licence/Certification:

  • Driving Licence (required)

Work Location:
In person

  • Etobicoke, Ontario, Canada Cordeiro Roofing Ltd Full time

    Job OverviewThe Administrative Coordinator will support the Executive Director and the Director of Operations with meeting scheduling, logistics, reviewing documents and reports. This also includes providing administrative support responding to client inquires on behalf of the Executive Director, fulfilling requests for documentation and gathering the...


  • Etobicoke, Ontario, Canada ABM Plumbing & Heating Services Inc Full time

    Education: Secondary (high) school graduation certificate Experience: 7 months to less than 1 yearWork setting: Private sectorTasks: Review, evaluate and implement new administrative procedures Delegate work to office support staff Establish work priorities and ensure procedures are followed and deadlines are met Carry out administrative activities of...


  • Etobicoke, Ontario, Canada Health Bound Health Network Full time

    Business Profile: Health Bound Health Network is a network of rehabilitation clinics that is revolutionizing rehabilitation by helping people overcome the challenges of disabling injury, illness or age-related health conditions to live active and healthier.Objectives:Administrative assistant coordinates activities and third-party personnel to the company in...

  • Office Coordinator

    1 week ago


    Etobicoke, Ontario, Canada ON-TIME HUMAN RESOURCES - MISSISSAUGA Full time

    Education: Secondary (high) school graduation certificate Experience: 7 months to less than 1 yearTasks: Review, evaluate and implement new administrative procedures Delegate work to office support staff Establish work priorities and ensure procedures are followed and deadlines are met Carry out administrative activities of establishment Administer policies...

  • Office Coordinator

    1 week ago


    Etobicoke, Ontario, Canada Diya Decor ltd Full time

    Education: College/CEGEP Experience: 1 year to less than 2 yearsTasks: Review, evaluate and implement new administrative procedures Delegate work to office support staff Establish work priorities and ensure procedures are followed and deadlines are met Carry out administrative activities of establishment Administer policies and procedures related to the...

  • Office Coordinator

    1 week ago


    Etobicoke, Ontario, Canada A&A Masonry Full time

    Education: College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years Experience: 7 months to less than 1 yearWork setting: Urban areaTasks: Review, evaluate and implement new administrative procedures Establish work priorities and ensure procedures are followed and deadlines are met Carry out administrative activities...


  • Etobicoke, Ontario, Canada Community Living Toronto Full time

    ROLE SUMMARYThe Administrative Assistant is accountable for providing a full range of administrative support services to program services staff including meeting logístical/scheduling activities, coordinating events, recording meeting minutes, researching identified topics, drafting correspondence and reports, and liaising with staff as required. Ensures...


  • Etobicoke, Ontario, Canada Cordeiro Roofing Ltd Full time

    DESCRIPTION:As Contract Administrator you will work with the technical team to review contract documents, coordinate, collect, assemble and review all contract change documents from the multi-disciplinary project team. You will ensure overall documentation coordination including but not limited to maintaining project documents, completing project set up,...


  • Etobicoke, Ontario, Canada Solutions Expert Inc. Full time

    Education: College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years Experience: 7 months to less than 1 yearTasks: Review, evaluate and implement new administrative procedures Delegate work to office support staff Establish work priorities and ensure procedures are followed and deadlines are met Carry out...


  • Etobicoke, Ontario, Canada CIMRAN TRANSPORT LIMITED. Full time

    Education: Bachelor's degree Experience: 1 year to less than 2 yearsTasks: Review, evaluate and implement new administrative procedures Establish work priorities and ensure procedures are followed and deadlines are met Carry out administrative activities of establishment Administer policies and procedures related to the release of records in processing...


  • Etobicoke, Ontario, Canada BIOFLEX Laser Therapy Clinic Full time

    About BIOFLEX Laser Therapy ClinicAs Experts in the field of Laser Medicine, our Clinicians use best available evidence and 25+ years of clinical expertise to diagnose and successfully treat all health conditions. Using our Industry leading BIOFLEX Laser Therapy systems and condition specific protocols, we are able to successfully target the exact source of...

  • HR Administrator

    1 week ago


    Etobicoke, Ontario, Canada PCI Groups Full time

    Overview:The HR Administrator plays a crucial role in supporting the human resources department by managing various administrative tasks and ensuring the smooth operation of HR processes. This position involves maintaining employee records, assisting in recruitment efforts, coordinating training programs, and providing general HR support to both employees...


  • Etobicoke, Ontario, Canada Buttcon Limited Full time

    _Transforming visions into buildings._About ButtconButtcon is proud to be a 100% employee-owned COR certified, leading Canadian General Contractor with projects from coast to coast. As a leader in the construction industry, we deliver quality services in ICI and multi-unit residential construction with a focus on off-site construction and sustainability. We...


  • Etobicoke, Ontario, Canada CAPREIT Full time

    :Reports To: Director, Ancillary Revenue***Position Summary: The Project Coordinator, Ancillary Revenue & Physical Design is responsible for overseeing and coordinating the day-to-day activities of the Ancillary Revenue & Physical Design department. This role involves managing administrative tasks, coordinating projects, and collaborating with internal...

  • Coordinator

    1 week ago


    Etobicoke, Ontario, Canada Humber Full time

    Coordinator, Peer Wellness Education and Programs - SSE - FT SupportFind Your Spot at HumberAt Humber, our career paths open up a world of infinite possibilities for you to explore. People are at the heart of the Humber experience. Here, every day we work shoulder to shoulder to deliver excellence, and in doing so, we redefine what it means to be a leader in...


  • Etobicoke, Ontario, Canada SMOKE ARSENAL INC. Full time

    Education: Secondary (high) school graduation certificate Experience: 1 year to less than 2 yearsWork setting: Private sector Urban areaTasks: Review, evaluate and implement new administrative procedures Delegate work to office support staff Establish work priorities and ensure procedures are followed and deadlines are met Carry out administrative activities...

  • Housing Coordinator

    1 week ago


    Etobicoke, Ontario, Canada Campus Living Centres Full time

    Position Summary and Job MagnitudeThe Housing Coordinator oversees all aspects of the building operations including; student and guest relations, office administration, housekeeping, maintenance, finance and staff development. The Housing Coordinator must possess strong communication skills both verbal and written and demonstrate leadership. The Housing...


  • Etobicoke, Ontario, Canada Genieall Full time

    Office Administrator (Onsite)There are some roles in an organization that defy description. And yet, these roles are crucial for the smooth operations of the business. So, we thought very hard about what title would work for this job.In this role, you may likely be the first contact that the public has with our organization, and yet "Director of First...


  • Etobicoke, Ontario, Canada Greenshield Holdings Full time

    About GreenshieldGreen Shield is the first integrated health services organization in Canada that is both a payer (offering insurance, administering benefits, and paying claims) and a provider (offering medical, mental health, and pharmacy services).This evolution also deepens our social mission through both financial support and the direct delivery of...


  • Etobicoke, Ontario, Canada SWISS PROFESSIONAL SERVICE INC. Full time

    Education: Secondary (high) school graduation certificate Experience: 2 years to less than 3 yearsTasks: Review, evaluate and implement new administrative procedures Establish work priorities and ensure procedures are followed and deadlines are met Carry out administrative activities of establishment Administer policies and procedures related to the release...