Medical Office Assistant/receptionist

2 weeks ago


Stony Plain, Canada Amaris Medical Centre Full time

Responsibilities:

  • Greet and checkin patients, ensuring a positive and welcoming experience
  • Schedule and confirm patient appointments for physicians and nurses, both inperson and over the phone
  • Answer phone calls and triage, book, or advise patient as appropriate, route calls to appropriate staff members, and take messages as needed
  • Recall patients as requested by the physicians
  • Collect and update patient information/demographics in the electronic medical records (EMR) systems
  • Review and distribute incoming efaxes
  • Receive forms from patients and direct to nurse or physician as appropriate
  • Receive, record, and issue payment receipts for uninsured services
  • Direct patients to exam rooms
  • Maintain confidentiality and adhere to HIPAA regulations when handling patient information
  • Assist with medical records management, including filing, scanning, and organizing documents
  • Chaperone physicians as appropriate
  • Keep the reception area clean and organized
  • Prepare and clean exam rooms
  • Clean procedure room after minor surgeries
  • Stock exam rooms

Requirements:

  • Knowledge of EMR is compulsory, knowledge of MedAccess is an added benefit
  • Strong knowledge of office procedures and basic medical terminology
  • Excellent communication skills, both verbal and written
  • Ability to multitask and prioritize tasks in a fastpaced environment
  • Proficient in using phone systems and handling high call volumes
  • Detailoriented with strong organizational skills
  • Knowledge of HIPAA regulations and ability to maintain patient confidentiality

Note:
This job description is intended to provide a general overview of the position. Other duties may be assigned as needed.

Job Type:
Part-time

Salary:
$18.00 per hour

Expected hours: 20 per week

Schedule:

  • Monday to Friday
  • Weekends as needed

Education:

  • Secondary School (preferred)

Work Location:
In person

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