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Program Coordinator, Western English Language Centre

3 months ago

London, Ontario, Canada Western University Full time

Classification & Regular Hours:

Hours per Week: 35

Salary Grade: 14


Please note, this is a temporary full-time contract opportunity covering a leave, with an anticipated end date of February 28, 2025.


Secondments are Welcome:

Click here for more details on secondment opportunities.

About Western:

About Us:


The Western English Language Centre (WELC) develops and delivers a range of English language programs that support international student success and contribute to the internationalization goals of the university.


Responsibilities:

Qualifications:

  • Education:
  • University degree in a related discipline
  • Master's Degree in International Development, Education, or a related field preferred

Experience:

  • 2 years' experience working with students and international programs, preferably in a university environment
  • 2 years' of teaching experience
  • Previous leadership experience, managing staff and projects
  • Experience working with diverse populations

Knowledge, Skills & Abilities:

  • Strong leadership and management skills with a track record of recruiting, training, and leading a team of professional, high performing staff
  • Ability to lead groups of people through persuasion and influence
  • Familiarity with human resources principles and practices
  • Exceptional organizational skills and an ability to adapt quickly to emerging priorities
  • Collaborative leadership to supervise staff in daytoday operations
  • Ability to work well under pressure and handle competing priorities in a fastpaced environment with frequent interruptions
  • Ability to motivate others to maintain quality services in constantly changing environments
  • Excellent oral and written communication skills and confidence dealing with all levels of an organization
  • Demonstrated ability to understand and communicate complex ideas orally or in writing, and understand customer needs and expectations while providing excellent customer service
  • Proven ability and natural inclination to interact with people in a professional respectful and diplomatic manner
  • Judgment, analytical and problemsolving skills with a consultative and collaborative approach to address issues and opportunities to support a positive student experience
  • Strong record of teamwork with the motivation and ability to work independently with little supervision
  • Ability to process information with high levels of accuracy
  • Critical thinking and discernment to assess and scope areas for improvement and an ability to offer creative solutions
  • Intermediate computer skills (including Word, Excel, Outlook, PowerPoint) with the ability to stay abreast of new technologies
  • Demonstrated knowledge of the international/crosscultural experience and ability to communicate effectively with diverse populations
  • Proven ability to take initiative and champion a project from conception through implementation and evaluation

Western Values Diversity:

Please Note:

We thank all applicants for their interest; however, only those chosen for an interview will be contacted.