Key Account Manager

1 week ago

Toronto, Ontario, Canada Essity Full time

National Key Account Manager - Home Health Care (Canada)

Who We Are


Essity is a global leader in health and hygiene with our corporate headquarters in Stockholm, Sweden, and North American headquarters in Philadelphia, PA.

We are a multi-billion-dollar company that is committed to breaking barriers to well-being. Essity does this through innovative brands in the areas of Professional Hygiene, Consumer Goods, and Health & Medical Solutions.


Working at Essity is not just a career; it is a chance to directly make the world a healthier, more hygienic and safer place.

With impactful innovations coupled with sustainable solutions, we strive to reach more people every year with the necessary and essential solutions for well-being.

At Essity you will find a caring and compassionate culture where we remain grounded in our beliefs & behaviors.

At Essity:
This Is What We Do**
About the Role
Essity Health and Medical Canada is looking for an experienced
National Key Account Manager - Home Health Care.

The role of the National Key Account Manager - Home Health Care is to implement business strategies with major accounts to promote brand awareness, secure and grow profitable business.

Develop and maintain strategic business relationships, provide on-going support to high value clients, and identify new revenue opportunities with major accounts.


We're looking for people who embody our values, aren't afraid to challenge, innovate, experiment, and move at a fast pace.

We're always looking for ways to improve our products and ourselves. If this is you, we'd love to talk.

What You Will Do

  • Develop and maintain strategic business relationships with major accounts to promote all brand awareness and secure profitable business for Home Healthcare market.
  • Develop, implement, and monitor customer specific sales processes and account plans to meet/exceed sales targets.
  • Serve as a primary interface for all products and services and create demand for the organization's products and services by raising company profile with assigned strategic partners.
  • Frequently analyze customer information to discover and manage business risks and opportunities.
  • Recommend products and services (value proposition) that fit well with client's business needs.
  • Under the direction & collaboration with the National Manager, support contract negotiations including terms and conditions, product offers and pricing in line with overall product and pricing strategies.
  • Generate knowledge on market development/customer needs and competitor activities and distribute to internal stakeholders.
  • Collaborate with the Regional Sales Directors to ensure channel growth and opportunities are obtained to achieve regional sales and targets.
  • Provide ongoing support to regions, managing internal resources and lifting any barriers to ensure success and proper implementation of strategies.
  • Collaborate with marketing to deliver value added tools to the sales team
  • Maintain data in sales systems (CRM)

Who You Are

  • 710 years relevant experience
  • Experience calling on Canadian Retail Head Offices.
  • Experience in negotiation with CPG retailers.
  • Solid understanding of the Canadian Home Health Care and Retirement Living/ Long-Term Care market.
  • Corporate account management experience
  • Strategic thinking and advanced negotiation skills
  • Understanding of retailer KPI's
  • High level of expertise with customer data and vendor portals
  • Ability to develop clear plans and tactics to support the strategy.
  • Strong effective presentation and communication skills
  • Understanding of key performance metrics of market share
  • Financial acumen, understanding of P&L's, ability to forecast.
  • Basic E-Commerce knowledge
  • Some domestic travel required throughout their respective territory;(3040%)
  • Excellent aptitude & attitude for teamwork
  • Good knowledge of Microsoft Office suite (Excel, Word, Power Point, Outlook)
  • Fluent English, Bi-Lingual (FR) is an asset

About Our DEI Culture
Guided by our Beliefs & Behavior, our culture is the foundation that connects our history with our future. At Essity, care, collaboration and inclusion are more than buzzwords, they are practiced on an everyday basis.

And with a purpose of breaking barriers to wellbeing, promoting gender equality and enable customers and consumers to lead a fuller life at all stages of life, DEI is in our core.


As we work in diverse teams across geographies, cultures and professional areas, inclusive leadership is something we expect from ourselves and each other.

In our leadership platform, we express this as leveraging the power of differences.

From experience we know that diverse and inclusive teams are key to innovate and profitably grow our business while simultaneously address our ambitious climate targets.


What We Can Offer You
At Essity, we believe every career is as unique as the individual and empower employees to reach their full pot

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