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Key Account Manager

3 months ago

Toronto, Ontario, Canada Johnvince Foods Full time

About the Role:

Responsibilities:

  • Develop and maintain relationships with key decision makers at client organizations within the retail food industry.
  • Understand our bulk and packaged food products and services, in order to discuss and explain to prospective clients.
  • Seek and follow leads to acquire new business opportunities.
  • Collaborate with the Sales Manager to determine necessary strategic sales approaches.
  • Create and deliver sales presentations, product/service demonstrations, and other sales actions.
  • Negotiate contract terms with clients and successfully close sales.
  • Handle the preparation and presentation of customer business reviews for both Buyers and executive level accounts.
  • Identify decision makers within targeted leads to begin the sales process.
  • Ensure communication is open and efficient, building customer loyalty.
  • Investigate and troubleshoot customer service issues.
  • Manage all pricing for the account base including company margin, customer price increases, and managing promotional pricing and spends.
  • Collaborate with the executive team to develop short
- and long-term strategic plans.

  • Provide input from sales, including growth, competitive analysis, market trends, and the business environment, for strategic planning processes.
  • Forecast select items to production, keeping the company margin expectation on track with all clients.

Requirements:

  • Bachelor's degree in business administration, marketing, or related field.
  • 5+ years of experience in sales or key account management in the retail food industry.
  • Proven track record of meeting and exceeding sales quotas.
  • Excellent communication and interpersonal skills.
  • Strong negotiation skills.
  • Ability to work independently and manage a large account base.
  • Willingness to travel as needed.