Treatment Coordinator and Scheduler

2 weeks ago


Unionville, Ontario, Canada Vitality Dentistry Full time
Treatment Coordinator & Scheduler


One of Canada's Leading Dental Practices with On Site Dental Lab is looking for a smart, refined, personable, and dynamic professional for appointment scheduling and treatment coordinating.

This is a permanent full time position.

COMPETENCIES:

  • Dental background minimum of 3 years proven and progressive treatment coordinating experience is an asset
  • Experience with Dentrix is an asset
  • Highly motivated selfstarter with excellent interpersonal and customer service skills
  • Strong attention to detail
  • Must possess excellent communication skills (both written and verbal) and be effective working independently and with a team
  • Must be able to multi task and have excellent organizational skills
  • Must have a professional appearance and demeanor
  • Proficiency with MS Office (Word, Excel, PowerPoint, Outlook)
  • Relationship builder: natural ability to develop new and effective relationships with internal and external partners.
  • Fluent in English (written and oral)
  • Fluent in either Mandarin or Cantonese

RESPONSIBILITIES:

  • Answer incoming phone calls and schedule patient appointments
  • Contact patients with outstanding treatment and schedule hygiene, restorative (basic & major) treatment for all providers (DDS & Hygienists)
  • Respond to incoming leads inquiries and schedule consultations
  • Collect callin leads and input the information into our CRM system (training provided)
  • Utilize Dentrix software for a variety of tasks (training provided)
  • Any other duties and responsibilities as assigned by manager
WHAT WE OFFER;

  • Training for Dentrix Software, customer service
  • Exceptional opportunity for personal growth and development
  • Excellent opportunity for advancement based on performance
  • Superb working environment and organizational culture devoted to technical advancement
  • Outstanding opportunity to work with a worldclass dental practice poised for growth and expansion

Salary:
$25.00-$30.00 per hour

Benefits:

  • Dental care
  • Onsite parking

Flexible Language Requirement:

  • French not required

Schedule:

  • Monday to Friday
  • Weekend availability

Ability to commute/relocate:

  • Unionville, ON L3R 1M8: reliably commute or plan to relocate before starting work (preferred)

Experience:

  • Treatment Coordinating &
Appointment Scheduling: 3 years (preferred)

  • Dentrix: 1 year (preferred)

Language:

  • Mandarin or Cantonese fluently (preferred)
  • English fluently (preferred)

Work Location:
One location
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