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Medical SPA Front Desk Receptionist

3 months ago

Unionville, Ontario, Canada BelleBeauté MedSpa Full time

Full job description

Duties:

  • Makes appointments for clients and cancels and/or modifies appointments as necessary.
  • Greets clients in a professional manner and with a smile.
  • Operate cash register, process payments.
  • Complete general opening and closing duties.
  • Enforces policies & procedures.
  • Assists clients with product purchases and prebook services.
  • Keeps informed and knowledgeable of all Spa services, their times of operation, the facilities, and retail merchandise.
  • Help in creating and following up on our social media posting and inquiries including Instagram, Facebook and TikTok.
  • Helps with daily duties, cleaning, general upkeep, inputting client information, inventory, set up and clean up of treatment rooms, etc.
  • Must provide exceptional customer service and identify needs of guests and employees

Desired Qualifications:

High School graduate or equivalent.

2 year spa reception experience is REQUIRED

2 year customer service experience is REQUIRED

Basic knowledge about medical spa services is REQUIRED

Interest in the aesthetics industry is REQUIRED

Sales experience is an asset

English language proficiency, verbal and written.

Proficient in Microsoft word and excel.

Be proficient in POS systems, and our Spa booking software

Excellent phone communication skills

Knowledge & experience with all Social Media platforms including TikTok, Facebook, Instagram, Twitter, etc.

Ability to multi-task and work in a busy environment

Solid judgment and decision-making skills

Must be able to work independently, as well as a team

Must be able to work on Saturdays, evenings

Job Types:
Full-time, Permanent

Salary:
$19.00-$21.00 per hour

Schedule:

  • Monday to Saturday

Experience:

  • Medical

SPA:
2 years (required)

  • Digital marketing: 2 years (preferred)
  • Sales: 2 years (required)
  • Front desk: 2 years (required)

Salary:
$19.00-$21.00 per hour

Benefits:

  • Onsite parking
  • Vision care

Day range:

  • Monday to Friday
  • Weekends as needed

Shift:

  • 8 hour shift

Education:

  • Secondary School (preferred)

Experience:

- sales: 2 years (preferred)

  • Customer service: 2 years (preferred)

Licence/Certification:

  • Serving It Right (preferred)

Ability to Commute:

  • Unionville, ON L3R 2G9 (required)

Ability to Relocate:

  • Unionville, ON L3R 2G9: Relocate before starting work (required)

Work Location:
In person