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Bilingual Language Services Coordinator
3 months ago
Shift Schedule (Hours are subject to change based on operational needs): Mon - Sat 8 hour shifts - Days & Evenings
Permanent Part-time
Department:
Mental Health - One Link
Site Location:
Off-Site
Halton Healthcare's vision of Exemplary patient experiences, always, goes beyond just the patient experience; At Halton Healthcare you will thrive in a healthcare culture and environment that embraces inclusion, diversity and belonging with 'exemplary patient care, always' at the heart of everything we do.
We empower our people to be the very best they can be so they can make a difference for our patients and the communities we serve.
Halton Healthcaretakes great pride in providing quality, compassionate healthcare services to our rapidly growing communities.As a progressive and vibrant healthcare organization, we arecommitted to being an innovative center of excellence in community hospital care.
Working closely with the Mississauga Halton Central Intake program, triaging of new referrals to determine appropriate next referral management stepsStandardized referral screening (primarily via telephone, occasionally via videoconference) including level of care assessment through a utilization management tool (the LOCUS) for addictions and mental health
Matching clients to appropriate resources utilizing LOCUS results, service criteria, established standards, and clinical judgment
Contribute to quality improvement initiatives to improve the services one-Link provides
Bachelor's degree from a social service/ healthcare program
Regulated Healthcare Professional (Registered Nurse, Social Work, Occupational Therapy) preferred
Member in good standing with your respective regulatory body
Minimum of 5 years recent experience providing clinical services within the addictions and mental health sector
Broad knowledge within mental health, concurrent disorders, and addictions including withdrawal management
Exceptional time management skills and attention to detail, including proven ability to follow complex processes, comfort with rapid change, and ease with providing a balance of efficiency and client-centeredness within brief clinical encounters
Exceptional customer service skills, including timely response to inquiries and appropriate follow-up, following a commitment to exemplary patient experiences always
Advanced proficiency with Microsoft Office software applications;
Bilingual (French) and/or demonstrated fluency in a second language other than English is an asset
Knowledge of the various service systems within the Mississauga Region
Knowledge of Meditech Expanse and/or Novari eReferral software an asset
Site:
Bristol Circle
Hours:
Monday - Saturday - 7.5 hour shifts , Hours subject to change based on operational requirements)
25 per hour
Halton Healthcare is an equal opportunity employer who is committed to integrating diversity, equity and inclusion throughout our operations, policies and culture.
If you are passionate about what you do, motivated by a job well done, and as committed to excellence, quality and patient satisfaction as we are, we'd like to hear from you.
Halton Healthcare is committed to providingaccommodations for applicants with disabilities.In accordance with the Accessibility for Ontarians with Disabilities Act and the Ontario Human Rights Code, Halton Healthcare will provide accommodations throughout the recruitment and selection process.
All new hires must be fully compliant with our Vaccination Policy as a condition of employment with Halton Healthcare.Successful applicants will be required to provide proof of vaccination or proof of a documented medical exemption as part of the hiring process.
