Wfh Customer Service Representative/collector

2 weeks ago


Quebec Province, Canada NCRi Inc. Full time
NCRI is growing stronger and is seeking a WFH Customer Service Representative/Collector to join our motivated and growing family. Our future colleagues will be team-oriented, performance-driven, and outside-the-box thinkers.

Home Office Equipment Requirements:

  • Equipment will be provided by the company
  • Highspeed internet with hardwired connection from the computer to the modem. Speed should be 60 MPBS download and 30 MPBS Upload.

Requirements:

  • Communicate with customers for all outstanding amounts
  • Establish a solid professional relationship with customers and educate them on best practices
  • Negotiate the best payment arrangement to help resolve customers' bills
  • Maintains a high level of professionalism
  • A background and credit check will be required.

Bring it You're qualified if you:

  • Call center experience
  • Collections experience is an asset
  • Attention to detail
  • Exceptional verbal & written communication skills in English
  • Professional phone etiquette
  • Proven ability to achieve targets
  • Dedication to maintaining a superior customer experience
  • Enthusiastic and a positive "can do" attitude
  • Ability to pass a background check

What we offer:

  • Competitive base pay, plus uncapped performancebased commission
  • Competitive insurance coverage, incentives, paid training, and breaks
  • Outstanding referral bonus program
  • Fun perks: Holiday events, food days, giveaways, prizes, themed events, and more


As our Call Center expands, we will need to grow our leadership team We'll show you a clear career path and provide the tools you need to earn more responsibilities and promotions.

Nothing more satisfying than seeing your career grow within a caring organization.

We are committed to providing the best work environment you've ever experienced

Start your amazing career with NCRI today

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