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Senior Credit and Collections Specialist
3 months ago
The Role:
Evaluate credit applications to assess credit risk in alignment with company policies.
Conduct thorough credit investigations using tools such as D&B Ratings and trade references.
Monitor customer accounts, provide reports on overdue balances, and manage credit holds.
Maintain precise credit records and collaborate cross-functionally to resolve billing discrepancies.
role is onsite at this Mississauga based, family owned large scale manufacturer.
The Ideal Candidate:
Minimum of 6-8 years of relevant experience in credit & Collections management or a related field.
Post-secondary diploma/degree or certification from the Credit Institute of Canada (CPP Program preferred).
Proficiency in ERP systems, MS Office (Word, Excel), and other relevant software applications.
Strong communication skills, both verbal and written, with a professional demeanor.
This motivated candidate has excellent problem-solving abilities and a keen attention to detail.
Demonstrated ability to maintain confidentiality and handle sensitive information.
A proven team player who can effectively mentor and coach others, while also working independently.
Advantages
Competitive salary - $80K a year
Family owned business
Lots of opportunity to grow organically with the company.
Team environment with very low employee turnover.
Participation in company profit sharing after 1 year.
3 weeks vacation annually
Responsibilities
Build and maintain positive relationships with both internal and external customers.
Oversee a specific portfolio of accounts, taking action to ensure timely payment of invoices, recover delinquent receivables, and reconcile payment discrepancies.
Gather necessary information to facilitate payments, including obtaining copies of invoices, proof of delivery, credit memos, and cheque remittance.Engage in customer contact via phone and email to address payment-related queries.
Distribute and resend customer statements, invoices, and shipping documents upon request.
Process clearing requests promptly to offset customer debits with adjustments, ensuring accurate reconciliation of balances.
Address and resolve billing discrepancies by collaborating with Sales, Customer Service, and the Credit Support Team.
Monitor and approve customer purchase orders, securing payment arrangements on delinquent accounts to prevent shipping delays.
Handle credit card payments and direct payment information to Cash Operations, creating and maintaining Credit Card tokens.
Collect information and documentation needed for Credit Line Increase reviews, working closely with Sales Associates and Underwriting.
Manage documentation and analysis for third-party collection actions or file closures due to delinquency or business closure, including bad debt write-offs.
Inform sales associates and management of any changes in customer operations or trends that might impact sales opportunities, profit, or bad debt exposure.
Maintain accurate and up-to-date files, including Accounts Payable contacts, email addresses, and telephone numbers.
Manage a portfolio valued between $30Million and $60 Million.
evaluate credit worthiness using standard best practices
Perform other tasks as requested by the Credit Manager.
Qualifications
Minimum of 5-8 years of experience in Accounts Receivable/Collections.
B2B experience in manufacturing is an asset but not mandatory.
Strong Proficiency in Microsoft Outlook, Excel, and Word.
Excellent communication skills, both written and oral, with a clear speaking voice.
Strong attention to detail and organizational skills.
Effective time management skills.
Self-starter with the ability to multitask.
Capable of working in a team environment or independently.
CPP Designation is preferred but not mandatory.
Summary
If you are a seasoned Credit and Collections Specialist ready for a challenging and rewarding opportunity, we want to hear from you Apply today to join this great family team in Mississauga. Contact Peter Harris at peter.harris@randstad.ca with your resume in Word format with the Subject line: "Credit & Collections Specialist", & connect on LinkedIn at linkedin.com/in/mrpeterharris
Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.
Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.
