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Credit and Collections Specialist
2 months ago
Build Your Career at Cooper Equipment Rentals
We are seeking a highly motivated and customer-oriented individual to join our professional team as a Credit and Collections Specialist.
Why Work with Us?
- Competitive Salary and Benefits
- Excellent Perks and Incentives
- Stable and Year-Round Employment
- Continuous Training and Development Opportunities
- A Fun-Loving Work Environment with Strong Social Responsibility
Key Responsibilities:
- Manage a portfolio of accounts and follow up on payments using our GetPaid software.
- Reconcile unapplied and misapplied payments on customer accounts.
- Manage dispute resolution, including gathering details from customers and updating them in a timely manner.
- Provide excellent customer service and respond to general phone calls and inquiries.
- Process payments by credit card online and update customer information and certificates of insurance.
Requirements:
- Excellent customer service skills and a strong ability to work independently.
- Relative experience in a similar position is preferred.
- Proficient in computer systems and intermediate to advanced skills in Microsoft Office Suite.
- Strong time management, problem-solving, and organizational skills.
- Excellent communication and interpersonal skills, with a willingness to take initiatives.
- Bilingual (English/French) language skills are required.
About Cooper Equipment Rentals
We are a leading equipment rental company dedicated to providing exceptional service and support to our customers. We are passionate about building an inclusive and diverse team that is key to our success. We strive to create an environment where everyone has an equitable opportunity to thrive and where diversity, equity, and inclusion are celebrated and embraced.
