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Account Support Representative

4 months ago

Mississauga, Canada Randstad Canada Remote Work Freelance Full time
Do you have strong customer service skills? Do you have previous print shop experience and want to develop your experience with a top-tier global corporation? If so, we have a role you would be interested in

We're currently looking for an Account Support Representative for our client in Mississauga.

In this role, you will be responsible for communicating between various customer regarding their print requirements.

Candidates must have previous print & bindery experience.

Advantages
- Work for a top-tier organization in the Global Corporation
- Mississauga location
- Public transit accessible
- Training on equipment provided
- $19.05/hour
- Monday to Friday
- 12-month assignment

Workers placed through Randstad are eligible for preferred rates on health, dental, and life insurance. This Value-add program will provide a wide range of options to suit your needs.

Responsibilities
⢠Provides support to all Client Associate positions to facilitate client deliverables
⢠Provides backup and peak workload support
⢠Establishes support coverage schedules with Operations Managers and Site Leads
⢠Supports training of new employees, as required
⢠Supports administrative tasks, as required
⢠Communicates to Site Lead and Manager all process opportunities identified during support period
⢠Provides operational support for print, mail, courier and imaging equipment and operations
⢠Provides outstanding customer communications and client service
⢠Ability and willingness to learn and develop
⢠Travels to supported accounts using reliable dependable transportation
⢠Flexibility to adapt to various client environments in an organized and professional manner
⢠Ability to work in a team environment or single person environment with minimal supervision
⢠Able to lift and move up to 50 pounds

Qualifications
* Previous print shop or digital printing experience
* Experience in customer facing roles (1+ years)
* Tech savvy (computer literate)
* Strong customer satisfaction skills
* Excellent attention to detail
* Must be able to lift up to 50lbs
*This position requires a lot of lifting and moving paper boxes in an environment environment that requires a lot of walking and standing
* Team player
* Willing to learn all aspects of the role

Summary
If you are interested in the Account Support Representative role and available to start immediately, apply now at www.randstad.ca

Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.

Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.