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Translation Coordinator

4 months ago

Toronto, Canada Ministry of Children, Community and Social Services Full time
Join our team as a Translation Coordinator and work with internal clients and external vendors to provide French language to diverse audiences.

OPS Commitment to Diversity, Inclusion, Accessibility, and Anti-Racism:We are committed to build a workforce that reflects the communities we serve and to promote a diverse, anti-racist, inclusive, accessible, merit-based, respectful and equitable workplace.

We invite all interested individuals to apply and encourage applications from people with disabilities, Indigenous, Black, and racialized individuals, as well as people from a diversity of ethnic and cultural origins, sexual orientations, gender identities and expressions.

Visit the OPS Anti-Racism Policy and the OPS Diversity and Inclusion Blueprint pages to learn more about the OPS commitment to advance racial equity, accessibility, diversity, and inclusion in the public service.

We offer employment accommodation across the recruitment process and all aspects of employment consistent with the requirements of Ontario's Human Rights Code. Refer to the "How to apply" section if you require a disability-related accommodation.

What can I expect to do in this role?In this role, you will:
• Maintain knowledge of government policies and procedures for French language translations.
• Act as the central point of contact for receiving and monitoring Ministry of Community and Social Services' translation requests.
• Advise ministry clients on project details, including schedules, costs, and scope, while exploring options to meet their needs.
• Evaluate translation requests and assign projects to external vendors based on their suitability for the task.
• Communicate with approved external translation service providers to ensure contract compliance, meeting expectations, deadlines, and quality standards.
• Maintain and update the Ministry of Community and Social Services' French web content and reference materials, ensuring accuracy, functional links, consistent translation, and up-to-date filing systems.

How do I qualify?Mandatory:You must possess oral French language skills at the superior level and written French language skills at the advanced level. Your proficiency level will be confirmed before hire.

Technical Knowledge:You have:
• excellent knowledge of French Language Services, programs, and administrative practices to coordinate translation projects, and respond to client and vendor inquiries
• knowledge of the French Language Services Act and related policies and procedures

Organization and Coordinator Skills:You have the ability to:
• processes and coordinate translation requests/projects
• manage contracts and coordinate work requirements with external service providers
• process invoices
• establish and maintain filing systems

Customer Service and Interpersonal Skills:You have the ability to:
• develop relationships with internal clients and external service providers to ensure quality products are delivered to translation standards
• discuss translation services with ministry clients and negotiate timelines with clients and vendors, ensuring clients' requirements are understood and met.

Judgement and Decision-Making Skills:You have the ability to:
• select the best approach to accomplish objectives from a wide range of choices
• work independently and make work-related decisions affecting the coordination of translation services