Current jobs related to Bilingual Contact Center Representative - Saint John - CAA Atlantic

  • Contact Center Supervisor

    3 months ago

    Saint-Eustache, Canada Bath Fitter Full time

    **If you're a strong leader ready to make an impact, this role is for you.** **Join us and make a difference at Bath Fitter.** **Who are we?** For nearly 40 years, Bath Fitter has been perfecting its process to meet the needs and provide the best bathtubs for everyone. Our showers and bathtubs are made of shiny acrylic that is easy to clean and can be...

  • Bilingual Customer Care Representative

    5 months ago

    Saint-Laurent, Canada VW Credit Full time

    Canada-Quebec-St-Laurent - Contract: 12 months with a possibility of extension. As the captive finance company of the Audi, Ducati and Volkswagen brands in Canada, VW Credit Canada, Inc., also known as Audi Finance and Volkswagen Finance, is a wholly owned subsidiary of VW Credit, Inc. Audi Finance and Volkswagen Finance offers a wide range of leasing,...

  • Customer Service Representative

    5 months ago

    Saint John, Canada Irving Oil Full time

    **What you can expect in a typical day** **Kindly note that this is a temporary opportunity offering a 10-month fixed-term contract. Additionally, our contact center is operational 7 days a week with hours ranging from 7:00am to 7:00pm; therefore, your shift may vary with notice.** **What we offer**: - Competitive salary and flexible benefits - Hybrid Work...

  • Bilingual Customer Service Representative

    3 weeks ago

    Saint-Laurent, Canada Entourage Human Resources Full time

    Our client , a leading supplier for a wide range of educational, multi-sensory resources for all ages and abilities is currently hiring a Bilingual Customer Service Representative for a 1-2 month contract . Job description: Act as the first point of contact, addressing customer inquiries about products and services. Handle essential daily tasks such as...

  • Bilingual Representative, Customer Service

    5 months ago

    Saint-Laurent, Canada Canon Canada Full time

    Canon has been at the forefront of digital imaging solutions for more than 80 years. We’ve established a diverse culture that’s made us a respected and successful industry leader. Canon’s corporate philosophy is Kyosei: all people, regardless of race, religion, or culture, harmoniously living and working together into the future. We have been...

  • Bilingual Customer Service Representative

    3 weeks ago

    Saint-Laurent, Canada Entourage Human Resources Full time €20

    Our client , a leading supplier for a wide range of educational, multi-sensory resources for all ages and abilities is currently hiring a Bilingual Customer Service Representative for a 1-2 month contract . Job description: Act as the first point of contact, addressing customer inquiries about products and services. Handle essential daily tasks such as...

  • Bilingual Customer Service Representative

    5 months ago

    Saint-Laurent, Canada Keir Surgical Full time

    **Représentant(e) du service à la clientèle bilingue** Le poste de représentant(e) du service la clientèle est un poste à temps plein et poste horaire. Vous relèverez du directeur général et vous devrez accomplir les tâches suivantes: - Participe activement en tant que membre d'une équipe de service client de quatre personnes qui travaille en...

  • Bilingual Account Representative

    4 days ago

    Saint-Laurent, Canada Toshiba Tec Canada Business Solutions Inc. Full time

    **Account Representative - Outside Sales Representative** PLEASE NOTE THIS ROLE IS A BILINGUAL POSITION (ENGLISH AND FRENCH) **OTE Range -** $70k - $110k+ (Base + uncapped commission) Listed OTE is first year expectation! **Base -** $35,000/year - $40,000/year **Schedule**: Monday - Friday **Work Setting**: Hybrid-Remote (Remote, In-Office & on the...

  • FULL TIME

    2 weeks ago

    Saint-Basile, NB, Canada NTT Business Process Outsourcing Full time

    With people at the heart of our success, NTT Data is committed to attracting and growing the best talent and providing an environment where everyone feels they can belong and their contribution matters. At NTT Data, what you do matters. A Career at NTT Data Means: We’re committed to building a people-focused environment where you can shine, no matter...

  • Bilingual Collections Agent

    2 months ago

    Saint John, Canada Randstad Canada Full time

    Are you bilingual in French? Are you looking to gain experience within a top 5 bank? Do you have excellent customer service skills? If so, this would be a great opportunity for you!Our client, a top 5 bank, is looking for a Bilingual Collections Agent for a 12 month contract in Saint John NB. This is a hybrid role must go onsite 2 days per week on Mondays...

  • Csr (Customer Service Representative)

    2 months ago

    Saint-leonard, Canada Euro Architectural Components Full time

    **Responsibilities include**: - Prospecting and acquiring new clients by telephone - Meets and exceeds performance measurement based on objectives - Build and maintain good relationship with your customers - Increase sales and distribution with existing and new accounts - All other tasks related to your customers - Has representation experience as an inside...

  • Inside Sales Representative

    5 months ago

    Saint John, Canada Russel Metals Full time

    Russel Metals is one of the largest metals distribution companies in North America, with a growing focus on value-added processing. It carries on business in three segments: metals service centers, energy field stores and steel distributors. Its network of metals service centers carries an extensive line of metal products in a wide range of sizes, shapes and...

  • Bilingual Retail Store Manager

    3 weeks ago

    Saint John, Canada Dollar General Full time

    Whether you are looking to launch a new career in one of our many convenient Store locations, Distribution Centers, Store Support Center or with our Private Fleet Team, we are proud to provide a wide range of career opportunities. We are not just a retail company; Dollar General helps shoppers Save time. by offering products that are frequently used and...

  • Summer Day Camp Counsellor

    5 months ago

    Saint John, Canada The YMCA of Greater Saint John Full time

    The YMCA of Southwestern New Brunswick is working hard to address the critical issue's facing the region; the health crisis, population decline, youth outmigration and child poverty. At the Y, we are striving to build a diverse and inclusive community where each person is valued for the unique perspectives and contributions they bring. The Y offers a...

  • Residential Acquisition Representative

    5 months ago

    Saint John, Canada Irving Oil Full time

    Job Title Residential Acquisition Representative (Hybrid Opportunity) Who are we? Founded in 1924, Irving Oil is a family-owned international refining and marketing company with a history of long-term partnerships and relationships. With operations throughout Eastern Canada, New England and Ireland we focus on delivering quality products and exceptional...

  • Bilingual Corporate Sales Representative

    4 weeks ago

    Bas-Saint-Laurent, Canada Canon Canada Full time

    Bilingual Corporate Sales Representative Job Description **Job Summary:** We are seeking a highly motivated and experienced Bilingual Corporate Sales Representative to join our team at Canon Canada. As a key member of our sales team, you will be responsible for driving sales growth and expanding our customer base in the province of Quebec. **Key...

  • Recreation Center Ambassador

    1 day ago

    Côte-Saint-Luc, Quebec, Canada Ville de Côte Saint-Luc Full time

    The Ville de Côte Saint-Luc is seeking a Recreation Center Ambassador to join our team. Estimated annual salary: $45,000-$55,000.Job Overview:The Recreation Center Ambassador will be responsible for welcoming the public to our indoor and outdoor recreational facilities, providing information about activities offered by our Parks and Recreation Department,...

  • Bilingual Corporate Sales Representative

    2 months ago

    Saint-Laurent, Canada Canon Canada Full time

    **Bilingual Corporate Sales Representative**: - Do you have a proven track record in B2B sales? - Do you understand the importance of Software Solutions in a Business Environment? - Do you enjoy uncovering new opportunities for hardware, software, and managed IT services within an assigned portfolio? Reporting to a sales manager, you will leverage your...

  • Customer - Technical Support Representative

    4 weeks ago

    Saint John, Canada Randstad Canada Full time

    Are you passionate about technology and customer service? Join our team as a Customer & Technical Support Representative, where you'll provide exceptional support to our internal and external customers. In this dynamic role, you'll use advanced troubleshooting tools to solve hardware, software, and network issues, all while representing a premium global...

  • Bilingual Customer Service Representative

    5 months ago

    Saint-Laurent, Canada Spector & Co Full time

    We are URGENTLY looking for a bilingual Customer Service Representative in our Customer Success Department to cover our Quebec and Eastern Canada sales regions. If you’re passionate, self-motivated and would like to work for a dynamic and leading company in the promotional items industry, we want to meet you!! In this role you will be part of the front...

Bilingual Contact Center Representative

2 months ago

Saint John, Canada CAA Atlantic Full time

We are currently seeking a Bilingual Contact Center Representative to join our Member Service Contact Centre. This position can be performed remotely (must be located in Atlantic Canada) or on-site.

This Member Service Representative will be required to assist members and non-members by phone, e-mail and live web chat. This position requires someone who is flexible, willing to work in a team environment and with the ability to work autonomously. The contact centre is open Monday-Friday 8am-9pm, Saturday-Sunday and Holidays 10am-9pm which means the successful candidates will be required to work evenings, weekends and statutory holidays.

Our representatives are customer service oriented with a positive upbeat "can do" attitude.

Qualifications

Skills and Qualifications:

  • Bilingual (French/English)
  • Exceptional customer service skills
  • Attention to detail and accuracy
  • Organized
  • Dependable, possessing an excellent track record of attendance
  • Excellent communication skills (verbal & written)
  • High School Diploma or Equivalent
  • Previous customer service experience would be an asset
Responsibilities

Our member service representatives are customer service oriented with a positive upbeat "can do" attitude whose duties include:

  • Assisting members and potential members by phone with:
    • Membership Transactions
    • Ordering maps and TripTiks
    • Credit Card Transactions
    • Car Rental and Hotel Reservations
    • Issue Travel Medical Insurance policies
    • Other duties as required to meet department and organization objectives
  • Monitor Social Media activity and respond to direct messages
  • Assist Members and customers on the CAA Atlantic website
  • Resolve issues related to members having issues logging into their online account
  • Answering general inquiries and transferring callers to appropriate departments as required.
  • Responding to inquiry e-mails.

CAA offers you:
• Challenging work with an amazing team
• Strong commitment to the community and giving back (more than $50K in charitable giving to the IWK Foundation, Ronald McDonald House Atlantic and the Janeway Children's Hospital Foundation in 2022, in addition to many more)
• A competitive compensation package.
• Generous paid time off based on professional experience.
• Company pension plan
• Paid volunteering.
• Exceptional benefits package including:
o industry-leading $1,500 a year for mental health
o Orthodontic coverage
o IVF coverage
o Vaccine coverage e.g., Twinrix, Shingrix
o Orthodontics for adults and children
• Telemedicine - provides you with 24/7 direct access to medical care and wellness services by phone or video chat.
• Health and Safety of employees is the number one priority.
• Complimentary Premier CAA Membership
• An in-house gym facility and/or corporate gym rate and partial reimbursement
• An innovative and dynamic work environment
• Ongoing learning and development opportunities