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Call Center Representative

1 month ago

Toronto ON, Canada Solvere Services Ltd Full time

Hours: Monday to Friday: Between the hours of 8:00am and 8:00pmAnnual Salary: $40,000.00Start Date: ImmediatelyLocation: 90 Sheppard Ave. East, North York, ON, M2N 3A1Customer Service/Administration RepresentativeWe are searching for a customer service oriented and organized individual who just want to help make someone's day better At A. Fisher & Associates, we make sure our employees are motivated and inspired to help our clients. Our goal is to ensure a fun environment where we can help mold you into the amazing professional that you are and can become Be a part of a company that provides exceptional services for our clientsJob Summary The Customer Service/Administration Representative is a professional, responsible, and customer satisfaction-orientated individual who handles mainly in-bound and occasional out-bound calls with a high degree of customer service and sensitivity. There are many opportunities for growth within our company and we are looking for individuals that can grow with usResponsibilities:Assist with customer service calls and contact customers about their accountsAssist with client related payment solutions in an engaging and professional mannerDocument client calls accuratelyAdhere to the company policies and proceduresResolving of customer account discrepanciesCompliance of strict guidelines regarding privacy and protection of client informationMeet and exceed performance expectationsWhat Do We Offer?Competitive remuneration with added performance incentivesA fast, friendly, and challenging work environmentA comprehensive introductory training programOn-going learning and professional developmentPlenty of internal growth and opportunitiesCompensation$40,000.00 per yearExtensive TrainingBenefitsCustomer Service experience is needed, and professional training is providedWhat Are We Looking For?A committed individual who is a fast learner and willing to grow within the businessPrior experience with customer service and administrationAn ability to work flexible shifts is a mustMINIMUM QUALIFICATIONS:Ability to work independently and within a team and maintain accuracyStrong attention to detail with excellent written and verbal communication skillsProficient computer skillsExperience in a call center or customer service environments is a plusLooking for a dynamic, fun environment, with many opportunities for growth and working alongside brilliant and friendly people? Then apply todayWe are an equal opportunity employer prepared to accommodate those with disabilities.

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