![Toggli](https://media.trabajo.org/img/noimg.jpg)
Call Center Agent
7 days ago
Responsibilities:
- Handle inbound and outbound customer calls in a professional and courteous manner.
- Provide accurate information and resolve customer inquiries and issues.
- Follow communication scripts and guidelines to ensure consistency and quality of service.
- Update customer records and maintain documentation of interactions in the CRM system.
- Identify and escalate priority issues to the appropriate team members.
- Meet or exceed performance metrics, including call handling and customer satisfaction targets.
- Collaborate with team members and other departments to improve customer service experience.
Requirements:
- High school diploma or equivalent.
- Proven experience as a call center agent or customer service representative.
- Excellent verbal and written communication skills.
- Ability to work independently and as part of a remote team.
- Strong problemsolving and multitasking abilities.
- Comfortable using CRM software and other call center technology.
-
Call Center Agent
3 weeks ago
Toronto, Ontario, Canada St Michael's hospital Full timeCall Center Agent - Communication Services (Job ID: 4684)Unity Health Toronto, comprised of Providence Healthcare, St. Joseph¿s Health Centre and St. Michael¿s Hospital, works to advance the health of everyone in our urban communities and beyond. Our health network serves patients, residents and clients across the full spectrum of care, spanning primary...
-
Call Center Agent
1 month ago
Toronto, Ontario, Canada St Michael's hospital Full timeCall Center Agent - Communication Services (Job ID: 4684)Unity Health Toronto, comprised of Providence Healthcare, St. Joseph¿s Health Centre and St. Michael¿s Hospital, works to advance the health of everyone in our urban communities and beyond. Our health network serves patients, residents and clients across the full spectrum of care, spanning primary...
-
Call Center Agent
7 days ago
Toronto, Ontario, Canada Pro-Art Dental Laboratory Full timeA call center agent with exceptional customer service skills.Requirements: Experience in call center services. Skills in using computers and Microsoft software. Knowledge of Salesforce. Beneficial Dental knowledge.Responsibilities: Initiates outbound phone calls to validate contacts and leads. Follow up with the company's performance. Some Inbound calls....
-
Full-time Customer Service/call Center Agent
6 days ago
Toronto, Ontario, Canada AllianceOne Full time**Now Hiring - Customer Service - Call Centre Agent Auto Finance**We are AllianceOne, a division of the largest BPO expert team in the market with a wide range of contact centre solutions, technology, and the highest security standards.We are here to welcome, listen, engage, resolve and amaze.We care deeply about our clients and their customers, allowing us...
-
Call Center Agent
6 days ago
Toronto, Ontario, Canada Yakirelbaz IT Solutions Full timeJob Overview:Responsibilities: Handle inbound and outbound customer calls in a professional and courteous manner. Respond to customer inquiries, providing accurate information and solutions. Resolve customer complaints and issues, escalating to higherlevel support when necessary. Document and update customer records in the CRM system. Follow up with...
-
Call Centre Agent
1 month ago
Toronto, Ontario, Canada Annualytix Financial Services Inc. Full timeAnnualytix Financial Services Inc. is a company dedicated to design, develop and implement the Financial Plan for individuals, families and business owners. We provide the best possible custom designed financial solutions for you, your family and your business. We give you the best rate guarantee for qualifying clients. We have the experience to ensure their...
-
Call Center
6 days ago
Toronto, Ontario, Canada XYZ Storage Full timeXYZ Storage has grown to become the leading provider of Self Storage in TorontoWe are seeking applicants who are currently working, or have worked in a Sales environment, call center or payday loan organization to join our team as a Client Relations Manager, learn our business, and grow through our company into senior management.At XYZ Storage, we owe much...
-
Call Center Representative
6 days ago
Toronto, Ontario, Canada The Connected Group Full timeWe are searching for a polite, professional Call Center Representative to work closely with other team members to provide outstanding service to our customers by answering questions, handling complaints, and troubleshooting problems with our products and services. The Call Center Representative may handle a high volume of inbound or outbound calls or both...
-
Call Center Manager
7 days ago
Old Toronto, Ontario, Canada Express Appliance Repair Full timeCompany Description Express Appliance Repair is a trusted provider of affordable and reliable appliance repair services across the Greater Toronto Area. With a commitment to customer satisfaction, we offer same-day repair services for all major household appliances. Our team of experienced technicians ensures that our customers receive top-notch service and...
-
Call Center Executive
7 days ago
Toronto, Ontario, Canada IIQAF Full timeWe are looking for a dynamic and skilled professional to join us as a Call Center Executive. As a vital part of the team, you will be key in delivering outstanding customer service to our clients. Your primary duties will involve managing incoming and outgoing calls, addressing customer queries, resolving issues, and ensuring customer satisfaction.Key...
-
Call Center Operator
7 days ago
Toronto, Ontario, Canada Compass Group Full timeYou might not know our name, but you know where we are. That's because Compass Group Canada is part of a global foodservice and support services company that's the 6th largest employer in the world, with 625,000 employees.You'll find us in schools, colleges, hospitals, office buildings, senior living communities, tourist attractions, sports venues, remote...
-
Junior Travel Agent Trainer
6 days ago
Toronto, Ontario, Canada The Travel Agent Next Door Full timeThe Travel Agent Next Door is a Host Travel Agency dedicated to supporting and providing business building tools to help Travel Agents succeed in their business. The Travel Agent Next Door is now hiring a Travel Agent Trainer for its head office in downtown Toronto, located by Union Station. This position requires an energetic individual who possesses...
-
Call Center Operator, Casual
7 days ago
Toronto, Ontario, Canada Compass Group Full timeStart Date:ASAPStatus:On-CallSchedule:Open availability Preferred (including weekends)Wage:$19.10/hrLocation: St. Michael's Hospital, 30 Bond St, Toronto, M5B 1W8Important Information: Computer literacy is an asset.You might not know our name, but you know where we are. That's because Compass Group Canada is part of a global foodservice and support services...
-
Call Centre Agent
6 days ago
Toronto, Ontario, Canada Toronto District School Board Full timeNo:CUPE C UEPOSTED:June 6, 2023DEADLINE:4:30 p.m. June 14, 2023Call Centre Agent (Part Time)1- Permanent PositionFacility ServicesCUPE Local 4400, Unit C - Grade J (12 Month)$27.40 per hourThe Toronto District School Board adheres to equitable hiring, employment and promotion practices. The TDSB Call Centre is operated 24 hours per day, 365 days per year,...
-
Call Center Representative
7 days ago
Toronto, Ontario, Canada Propel Holding Inc Full time_About Us:_Propel (TSX:PRL) is the fintech company building a new world of financial opportunity by facilitating access to credit for consumers underserved by traditional financial institutions. Through its AI-driven platform, Propel evaluates customers in a more comprehensive way than traditional credit scores can. Our revolutionary fintech platform has...
-
Call Center Representative
1 month ago
Toronto, Ontario, Ontario, Canada Solvere Services Ltd Full timeHours: Monday to Friday: Between the hours of 8:00am and 8:00pmAnnual Salary: $40,000.00Start Date: ImmediatelyLocation: 90 Sheppard Ave. East, North York, ON, M2N 3A1Customer Service/Administration RepresentativeWe are searching for a customer service oriented and organized individual who just want to help make someone's day better! At A. Fisher &...
-
Toronto, Ontario, Canada The Travel Agent Next Door Full timeTravel Agent SupportThe Travel Agent Next Door is a company dedicated to supporting and providing business-building tools to assist our Partner Agents with managing and growing their businesses.Our team is comprised of members from across Canada and India and we are looking to add a dynamic team member to our Toronto Downtown office in our Agent Support and...
-
Supervisor, Call Centre
7 days ago
Toronto, Ontario, Canada Porter Airlines Inc. Full timeJob Summary:Reporting to the Manager, Call Centre, the Supervisor, Call Centre is responsible for agent floor/scheduling management remotely; and in conjunction with other departmental coordinators, for overseeing effective workflow distribution, agent responsiveness and quality assurance to deliver refined customer service. This is a hands-on role that...
-
Bilingual Call Center Representative
7 days ago
Toronto, Ontario, Canada Canadian Tire Corporation Full timeBilingual Call Center Representative - (French/English) Join an award winning team that dreams big and works together to provide Canadians from coast-to-coast the customer service they've come to count on. We are currently looking for individuals that are passionate about driving an exceptional customer experience and committed to going above and beyond...
-
Toronto, Ontario, Canada Ann Marie O'Neill - Desjardins Insurance Agent Full timeDynamic Insurance Sales Representative & Customer Service RepresentativeAnn Marie O'Neill Insurance Agency Ltd.Etobicoke/Mississauga BoundarySelf-driven, energetic, remarkable and passionate individual that is looking for a challenge. We are looking for a highly enthusiastic motivated individual to join our team. You should have previous sales experience or...