External Relations Specialist
Found in: Jooble CA O C2 - 1 week ago
Job Description:
WSP’s growing Canadian Transportation Systems Team WSP has an opportunity for you to join our team and become a strategic partner for our business activities. We are currently seeking a External Relations Specialist , who will report to the Senior Vice-President of External Relation and have a strategic role in effectively communicate the stakeholder engagement plan.
I n partnership with the project teams, the External Relations Specialist will be responsible for developing, management and implementing technological tools and systems used to manage stakeholder outreach. He/she will work with a variety of partners, both internally and externally to achieve the project objectives in terms of reporting on communications and engagement.
Key Responsibilities:
- Manage the various tools and systems used to manage stakeholder outreach, lead generation, and CRM, for example Borealis and Meltwater .
- Contribute to the development and implementation of the communications and stakeholder engagement strategies and tactics.
- Ensure issues tracking across various media channels and outlets.
- Prepare issues tracking and media reports.
- Prepare social media messaging.
- Ensure accurate audit trail maintained of all stakeholder engagement and all contact/activities are recorded on stakeholder database.
- Recommend and create performance indicators to evaluate and monitor the progress of the communications and engagement strategies.
- Create issues tracking tools and Hot Spots.
- Develop and maintain a stakeholder engagement map.
- Develop and maintain a stakeholder engagement dashboard.
- Develop and maintain a stakeholder engagement scorecard.
- Develop and maintain a stakeholder engagement report.
- Contribute to all aspects of communications and engagement and strive to the success of the client projects.
Qualifications:
- Bachelor’s degree in Communications, Public Relations, Marketing, or a related field.
- 7+ years of experience in stakeholder engagement and external communication.
- Excellent communication skills, both written and verbal.
- Ability to work independently and as part of a team.
- Ability to manage multiple projects simultaneously.
- Appreciation of the infrastructure-related political environment.
- Experience in crisis and issue management.
- Extensive experience in media relations, social media and public affairs.
- Excellent mastery of English and French, both written and spoken.
- Experience with stakeholder engagement and media monitoring software and tools, for example, Borealis and Meltwater .
- Experience with CRM software and tools.
- Experience in a large corporation with national or international operations.
- Demonstrated attention to detail and diligence.
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