External Relations Specialist

Found in: Jooble CA O C2 - 1 week ago


Canada WSP Global Inc. Full time

Job Description:

WSP’s growing Canadian Transportation Systems Team WSP has an opportunity for you to join our team and become a strategic partner for our business activities. We are currently seeking a External Relations Specialist , who will report to the Senior Vice-President of External Relation and have a strategic role in effectively communicate the stakeholder engagement plan.

I n partnership with the project teams, the  External Relations Specialist will be responsible for developing, management and implementing technological tools and systems used to manage stakeholder outreach. He/she will work with a variety of partners, both internally and externally to achieve the project objectives in terms of reporting on communications and engagement.

Key Responsibilities:

  • Manage the various tools and systems used to manage stakeholder outreach, lead generation, and CRM, for example  Borealis and  Meltwater .
  • Contribute to the development and implementation of the communications and stakeholder engagement strategies and tactics.
  • Ensure issues tracking across various media channels and outlets.
  • Prepare issues tracking and media reports.
  • Prepare social media messaging.
  • Ensure accurate audit trail maintained of all stakeholder engagement and all contact/activities are recorded on stakeholder database.
  • Recommend and create performance indicators to evaluate and monitor the progress of the communications and engagement strategies.
  • Create issues tracking tools and Hot Spots.
  • Develop and maintain a stakeholder engagement map.
  • Develop and maintain a stakeholder engagement dashboard.
  • Develop and maintain a stakeholder engagement scorecard.
  • Develop and maintain a stakeholder engagement report.
  • Contribute to all aspects of communications and engagement and strive to the success of the client projects.

Qualifications:

  • Bachelor’s degree in Communications, Public Relations, Marketing, or a related field.
  • 7+ years of experience in stakeholder engagement and external communication.
  • Excellent communication skills, both written and verbal.
  • Ability to work independently and as part of a team.
  • Ability to manage multiple projects simultaneously.
  • Appreciation of the infrastructure-related political environment.
  • Experience in crisis and issue management.
  • Extensive experience in media relations, social media and public affairs.
  • Excellent mastery of English and French, both written and spoken.
  • Experience with stakeholder engagement and media monitoring software and tools, for example, Borealis and  Meltwater .
  • Experience with CRM software and tools.
  • Experience in a large corporation with national or international operations.
  • Demonstrated attention to detail and diligence.
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