Remote Account Manager

Found in: Jooble CA O C2 - 2 weeks ago

Canada The Shelf Full time

Producer (Project Management) Quarry Integrated Communications Inc. ( The Shelf is a full-service influencer marketing creative + strategy agency with our own proprietary SaaS platform. We use our in-house software to plan, execute, manage, and optimize our clients’ campaigns start to finish. The “start to finish” is where you come in, because you will be running our campaigns… and trust me when I say you will be leading the charge because you’ll be co-managing anywhere from 6-11+ large-scale influencer marketing campaigns for our clients. This is a remote position. If your brain just registered “remote” as easy-peasy lemon squeezy, then maybe check out Upwork instead… because we expect a HIGH level of commitment and communication in this role. If you are someone who takes initiative and aims to support your team and clients in the best possible way, it will be noticed and you will have plenty (PLENTY) You will be working remotely during typical business hours and interacting with our team and clients on the regular so get ready to show your face on Google Hangouts. The Account Management team is really nice, collaborative, and helpful. Components of This Role Co-managing campaigns... Each account manager co-manages at least 6-11+ campaigns at any given point in time, depending on the complexity of the campaign. This includes influencer outreach and negotiations to gauge each influencer’s interest in the product to be featured. (Throughout the campaign you'll be working very closely with the influencers themselves... negotiating, building relationships, checking their work, answering questions, providing suggestions, helping them to complete their deliverables, ensuring all requirements have been met, and validating all tracking-related code is intact and correctly installed. This is where you need to put your data hat on. For candidates who progress through to the phone interview stage of the hiring process, I’ll walk you through the full scope of job duties then. ???? Then, once they get into it, they immediately get overwhelmed by the #agencylife hustle and bustle, clients, and tasks that compete equally for their attention. You must be well-spoken, professional, and comfortable in a client-facing role where you will be interacting with clients daily, guiding them through sophisticated campaigns and complex questions, while making them feel incredibly supported along the way. Excellent client service is important to us, and we want to always see how you are aiming to support our clients, go beyond what is expected in your job description, and always be looking for new and inventive ways to delight them.
You preferably have experience with influencer marketing. This is not mandatory but it really helps speed up the training process if you understand how things work around here. Your influencer marketing experience might be agency or client side. At the very least, you should be active on social media and understand the influencer landscape.
WHILE still maintaining a quality of work. But what we don’t want to see are projects that are just slapped together and [subsequently] riddled with issues.
We communicate frequently and quickly - we can’t work with anyone that is slightly slow or ineffective at communicating with us or providing the visibility that management requires. Especially since this is a remote role, we need that trust and transparency. We don’t need you to write a novel about your childhood, but we do need you to be able to articulate yourself in a creative brief, client email, strategy doc, etc.
2-3 years of relevant marketing experience is preferred but not mandatory. We are looking for someone who is equal parts creative and data-driven. From thinking up new influencer concepts or strategically advising our influencers on the direction of their content to meet client requirements to analyzing insights and providing strategic recommendations, you will constantly be tasked to be both qualitative and quantitative in your thinking with our influencers, clients, and internal stakeholders.
~ You take initiative and think of new and creative ways to do things - whether it's delighting a client, discovering and sharing with the team a new and more efficient way to do something, coming up with creative concepts for an influencer campaign, discovering new tools on social media that will benefit our clients, offering to help your manager with new processes or optimizations, the list is endless. Influencer marketing is constantly changing, so we’re looking for people who are curious, and aren't afraid of change either.

Also, if that’s the case, please message me asap)

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